Mixed Reactions to MyTelkomsel App Update
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Mixed Reactions to MyTelkomsel App Update

Explore MyTelkomsel App Feedback Analysis Report

Users are frustrated with the latest update of the MyTelkomsel app, citing issues such as frequent crashes, privacy concerns, missing information on internet packages, and difficulties in logging in. They also report bugs, slow loading times, and confusion in package purchases. The app's heaviness, lack of clarity in data usage, and inconvenience in managing multiple phone numbers are highlighted as major drawbacks. Despite some positive remarks on features like stamp check-ins and affordable package prices, the overall sentiment is negative due to the app's declining performance post-update.

Source: Google Play Reviews of MyTelkomsel - Buy Package

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Customer Feedback Analysis of MyTelkomsel - Buy Package

Insightful analysis on MyTelkomsel app user feedback covering app performance, experience, and package purchasing.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Banyak bug, informasi kuota kadang tidak sesuai

    Sentiment
    • Negative
    Content
    • Data Quota
    May 12, 2024

  • lebih berat dari aplikasi genshin impact.

    Sentiment
    • Negative
    Content
    • App Performance
    May 12, 2024

  • Tidak ada masalah dengan aplikasi cuma minus privasi karena sering dikirimi SMS atau Pop-up Iklan

    Sentiment
    • Negative
    Content
    • User Experience
    May 12, 2024

  • When update i can't login with my number

    Sentiment
    • Negative
    Content
    • Login Issues
    May 12, 2024

  • Update Mulu.... Bug & lemotnya GK berubah. Payah

    Sentiment
    • Negative
    Content
    • App Updates
    May 12, 2024

  • Aplikasinya berat. Takes forever to open.

    Sentiment
    • Negative
    Content
    • App Performance
    May 12, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-73 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for MyTelkomsel - Buy Package based on online reviews collected from Google Play. The analysis helps Mobile App Developers, Product Managers, Customer Experience Specialists, Market Researchers, Telecommunications Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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