Mixed Customer Feedback on vidaXL: Quality and Service Issues Highlighted
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    • Customer Experience Specialists
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Mixed Customer Feedback on vidaXL: Quality and Service Issues Highlighted

Explore Key Insights from vidaXL Customer Feedback Report

The online reviews for vidaXL reflect a mixed customer experience, with common themes emerging. Many customers praised the fast delivery service, but expressed dissatisfaction with product quality, often describing items as cheap or poorly constructed. Issues with missing parts, inaccurate depictions on the website, and difficulty with returns were frequently mentioned. While some customers reported positive interactions with customer service, others faced long wait times for responses or inadequate resolutions to complaints. Overall, there's a clear divide in sentiment, with many vowing not to purchase from vidaXL again due to quality concerns and the return process.

Source: Trustpilot Reviews of vidaXL 

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Customer Feedback Analysis of vidaXL 

Uncover insights from vidaXL customer feedback analysis on product quality, service issues, and more for strategic decisions.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Lieferung zügig und Produkt in Ordnung

    Lieferung zĂźgig und Produkt in Ordnung

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Dec 05, 2024
  • Danke super geklappt immer wieder…

    Danke super geklappt immer wieder fĂźnfter Stern geht nicht

    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 05, 2024
  • Super Lieferservice

    Super Lieferservice, Schrank in Ordnung.

    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 05, 2024
  • Sehr gute Qualität der Ware und…

    Sehr gute Qualität der Ware und schnelle zuverlässige Lieferung

    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 05, 2024
  • Schnell und Günstig

    Schnell und GĂźnstig

    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 03, 2024
  • Schlechte Qualität,wuerde,nicht mehr kaufen

    Schlechte Qualität,wßrde nicht mehr kaufen .

    Sentiment
    • Negative
    Content
    • Product Quality Concerns
    Dec 02, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
12 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for vidaXL  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Experience Specialists, E-commerce Managers, Retail Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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