Mixed Customer Feedback on vidaXL: Quality and Service Issues Highlighted
  • 95 users bookmarked
  • Who is this report for?
    • Market Researchers
    • Product Managers
    • Customer Experience Specialists
    • E-commerce Managers
    • Retail Strategists
Mixed Customer Feedback on vidaXL: Quality and Service Issues Highlighted

Explore Key Insights from vidaXL Customer Feedback Report

The online reviews for vidaXL reflect a mixed customer experience, with common themes emerging. Many customers praised the fast delivery service, but expressed dissatisfaction with product quality, often describing items as cheap or poorly constructed. Issues with missing parts, inaccurate depictions on the website, and difficulty with returns were frequently mentioned. While some customers reported positive interactions with customer service, others faced long wait times for responses or inadequate resolutions to complaints. Overall, there's a clear divide in sentiment, with many vowing not to purchase from vidaXL again due to quality concerns and the return process.

Source: Trustpilot Reviews of vidaXL 

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of vidaXL 

Uncover insights from vidaXL customer feedback analysis on product quality, service issues, and more for strategic decisions.

Custom Date - Feb 24, 2025
Featured Content
  • Lieferung zügig und Produkt in Ordnung
    Sentiment
    • Positive
    Content
    • Delivery Experience
    Dec 05, 2024
  • Danke super geklappt immer wieder…
    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 05, 2024
  • Super Lieferservice
    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 05, 2024
  • Sehr gute Qualität der Ware und…
    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 05, 2024
  • Schnell und Günstig
    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Dec 03, 2024
  • Schlechte Qualität,wuerde,nicht mehr kaufen
    Sentiment
    • Negative
    Content
    • Product Quality Concerns
    Dec 02, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
12 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Trustpilot and many other platforms.

  1. Google Play Reviews 68
  2. Trustpilot Reviews 96
  3. Trustpilot Reviews 68
How Kimola Works?
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for vidaXL  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Experience Specialists, E-commerce Managers, Retail Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.