The online reviews for QuickBooks Workforce highlight a mix of positive and negative feedback. Users appreciate the convenience, paystub visibility, and potential time-saving features. However, issues such as frequent logouts, syncing problems, slow performance on older devices, and difficulties with clocking in/out have been major concerns. Some users express frustration with app glitches, lack of editing capabilities for direct deposits, and the overall user experience. Despite the positive aspects like easy usage and paystub access, the negative feedback regarding functionality and performance stands out.
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It is a great app to use for work to clock in and out of and also to keep track of your hours.
Sentiment
Positive
Content
Clocking In/Out Issues
Apr 25, 2024
Quick & Easy
This app has been nice to view my paystubs. This is worth it!
Sentiment
Positive
Content
Pay Stub Viewing
Apr 24, 2024
Not satisfied
Poor gps service and slow refresh rates
Sentiment
Negative
Content
App Performance and Bugs
Apr 06, 2024
It’s nice, but employees cannot edit their own direct deposit
Places like Workday, ADP, and Paycom give employers the option to let their employees edit direct deposits. For some of us, this is important to have that ability. Intuit does not think so. Ease of access and viewing paystubs is great, but the lack of being able to edit MY OWN direct deposit is what has me leaving 3 Stars.
Sentiment
None
Content
Direct Deposit Editing
Apr 05, 2024
This app is terrible
App is poorly optimized for older devices, lags so bad that I expect my phone to crash after opening. I’d be able to comment more on the actual UI if it didn’t crash itself on the log in screen 100% of the time. For a company with enough money to lobby the US government you’d expect them to design an app that’s actually useful. It’s tragic that I’m unable to access my paystubs thanks to the major push to go digital. Fix the app after you’re done rolling around in the cash you’ve earned from the...
Sentiment
Negative
Content
App Speed and Optimization
Apr 04, 2024
Used to work, now it’s nonfunctional
As a ProAdvisor, I have used with app for YEARS and have recommended it to many clients. It USED to work perfectly. Then they started the beta testing rollout. The app kept freezing and you couldn’t enter notes. Then they forced the conversion to the new format and this app hasn’t worked since. Not only does the app freeze when entering notes, unless you are entering them after hitting “clock out”, it is constantly logging me out, several times a day. And, it won’t sync with the website. The ap...
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This page displays purchase options and a preview of the customer feedback analysis report for QuickBooks Workforce based on online reviews collected from App Store. The analysis helps Business Analysts, Product Managers, HR Professionals, Customer Experience Specialists, App Developers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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