Mixed Customer Reviews for eCosmetics.com
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Mixed Customer Reviews for eCosmetics.com

eCosmetics.com receives mixed reviews from customers. While some praise the company for its quick shipping, discounts, and good customer service, others complain about wrong products, delays in shipping, and issues with order accuracy. Overall, the company seems to struggle with product accuracy and customer service consistency.

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Custom Date - Nov 04, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great price with coupon code

    Great price with coupon code. FREE SHIP!

    Sentiment
    • Positive
    Content
    • Discounts and Promotions
    Apr 24, 2024
  • Great Company!

    eCosmetics is a great and reliable company to do business with and one I will continue to use in the future.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 23, 2024
  • Good value on expensive skincare…

    Good value on expensive skincare products.

    Sentiment
    • Positive
    Content
    • Pricing and Value
    Apr 22, 2024
  • Best Tissue Repair

    The tissue repair cream is the best on the market. Amazing how its heals so many things.

    Sentiment
    • Positive
    Content
    • Product Quality and Authenticity
    Apr 18, 2024
  • Horrible customer service on an order I…

    Horrible customer service on an order I did not receive since April 5-17,2024

    Sentiment
    • Negative
    Content
    • Customer Service Quality
    Apr 18, 2024
  • Good job!

    It was easy to order, received timely, and nicely packed

    Sentiment
    • Positive
    Content
    • Ordering Process and Shipping
    Apr 14, 2024
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Sentiment Analysis (of 30 reviews)
65 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for eCosmetics.com  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Experience Managers, E-commerce Analysts, Retail Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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