Glam Seamless Hair Extensions: Mixed Quality and Customer Service Feedback
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Glam Seamless Hair Extensions: Mixed Quality and Customer Service Feedback

Mixed reviews for Glam Seamless Hair Extensions with customers expressing concerns about declining quality, issues with color accuracy, and difficulty in returns. However, positive feedback highlighted excellent customer service and fast responses to inquiries.

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  • Marketing Managers
  • Product Managers
  • Customer Service Directors
  • Retail Business Owners
  • Hair Extension Suppliers

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Great customer service

    I had an issue with my package being delivered and one of their reps Nicole got back to me right away and helped me out. She was so sweet and very helpful.

    Sentiment
    • Positive
    Content
    • Delivery and Shipping Experience
    Nov 22, 2023
  • Excellent

    Very patient with me and helped me redeem my rewards and also helped me process a difficult order! Very sweet and very personable.

    Sentiment
    • Positive
    Content
    • Ordering Experience
    Nov 20, 2023
  • Very helpful offered different options…

    Very helpful offered different options and coupon code with link. Ordered right after virtual call ❤️

    Sentiment
    • Positive
    Content
    • Ordering Experience
    Oct 27, 2023
  • Professional Sew-in Kit

    Nicole was quick to respond and help with my question, as well as providing photos for clarification!

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Oct 23, 2023
  • long lasting problem solved

    Issue - product return taking 2 months. After multiple communications a reasonable solution was offered and thus solved the problem.

    Sentiment
    • Positive
    Content
    • Product Return Process
    Oct 10, 2023
  • Great experience

    My specialist was kind, timely and knowledgeable. She answered all my questions and knew exactly what color was good for me.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Oct 10, 2023
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Sentiment Analysis (of 30 reviews)
52 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Glam Seamless Hair Extensions  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Directors, Retail Business Owners, Hair Extension Suppliers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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