Avanquest Software: Mixed Customer Feedback Analysis
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Avanquest Software: Mixed Customer Feedback Analysis

Explore Avanquest Software's Customer Feedback Insights

Avanquest Software receives a mix of positive and negative reviews. Customers appreciate prompt service, efficient support, and fast shipping. However, issues with software functionality, billing errors, and unresponsive customer service also surface. Some users express dissatisfaction with product quality and difficulty in obtaining refunds. Concerns regarding malware warnings, unhelpful support interactions, and unclear billing practices are highlighted. Overall, Avanquest Software's customer service quality and product functionality are key areas of improvement.

Source: Trustpilot Reviews of Avanquest Software 

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Customer Feedback Analysis of Avanquest Software 

In-depth analysis of Avanquest Software customer feedback, highlighting service and product insights for strategic improvements.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Melanie solved my problem right away

    Melanie solved my problem right away! She is very efficient and knowledgeable.

    Sentiment
    • Positive
    Content
    • None
    May 22, 2024
  • Avanquest sold a package but did not…

    Avanquest sold a package but did not provide liscense keys meaning one could only download and then have to buy the software again afetr being directed to original site.

    Sentiment
    • Negative
    Content
    • None
    May 19, 2024
  • Live chat was efficient and friendly

    Live chat was efficient and friendly. Accomplished what I needed fast and to my satisfaction.

    Sentiment
    • Positive
    Content
    • None
    May 02, 2024
  • There was no delay in processing my…

    There was no delay in processing my request and also in receiving further assistance withour much ado. This company respects the customer. Thank you very much!

    Sentiment
    • Positive
    Content
    • None
    Apr 18, 2024
  • When I couldn’t download the Hallmark…

    When I couldn’t download the Hallmark update, Avanquest immediately started the process to refund my credit card payment.

    Sentiment
    • Positive
    Content
    • None
    Apr 14, 2024
  • Mise à jour Driver Genius Platinum…

    Mise Ă  jour Driver Genius Platinum suite Ă  une erreur de ma part, l'assistante du site a rectifiĂŠ celle-ci avec rapiditĂŠ et efficacitĂŠ Merci Ă  vous

    Sentiment
    • Positive
    Content
    • None
    Mar 25, 2024
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Sentiment Analysis (limited preview)
-10 Net Promoter
Score
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Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Avanquest Software  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Software Developers, Marketing Strategists, Quality Assurance Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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