Mixed Customer Feedback for Provident Metals: Missing Items, Slow Shipping & Quality Concerns
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Expert Analysis Report on Provident Metals Customer Feedback

Mixed Customer Feedback for Provident Metals: Missing Items, Slow Shipping & Quality Concerns

Mixed reviews for Provident Metals with customers mentioning issues like missing items, slow shipping, unresponsive customer service, and quality problems. Some customers had positive experiences with fast shipping and well-packaged orders.

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  • Product Quality Managers

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I just received my first shipment of…

    I just received my first shipment of silver krugerrands this morning, everything came packaged perfectly, the coins are perfect and shipping was as promised. I love the coins and will definitely order again.

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 07, 2023
  • I love to buy here always have a great…

    I love to buy here always have a great range of items of their own and from many more mints around the world. Always check here before buying anywhere else..

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 16, 2022
  • Great selection of materials

    Great selection of materials! I was able to buy copper and silver from this shop and I couldn't be happier with the purchase. Plus, the transaction went smoothly.

    Sentiment
    • Positive
    Content
    • Product Quality
    Sep 24, 2020
  • Great company to deal with

    Great company to deal with, highly recommended!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 11, 2019
  • Really good and simple to do business…

    Really good and simple to do business with. Friendly customer service as well.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Oct 10, 2018
  • The dog be slow but he give me the good…

    The dog be slow but he give me the good SILVER -no mailman cost- hi fives- I have my own rating system ------ four 9's pure --- the highest.I give the Provident -- four 9's pure ----- Yo!

    Sentiment
    • Positive
    Content
    • Product Quality
    Sep 15, 2018
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Sentiment Analysis (of 30 reviews)
-25 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Provident Metals  based on online reviews collected from Trustpilot. The analysis helps Market Analysts, E-commerce Managers, Customer Experience Specialists, Retail Business Owners, Product Quality Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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