Mixed Feedback on Cookwithcarbon.com's Carbon Oven
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Mixed Feedback on Cookwithcarbon.com's Carbon Oven

Cookwithcarbon.com receives mixed reviews with customers praising the oven's performance, quick delivery, and customer service, but some expressing concerns about temperature control, shipping delays, and communication issues regarding replacement parts. Overall, customers appreciate the quality and versatility of the Carbon oven for making various dishes at home.

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Custom Date - May 18, 2024
Featured Content
  • Good product; good customer service

    Shipping communication was clear and informative. Product build quality seems great. The packaging was great. Shipment didn't contain a pizza peel, but customer service shipped one immediately.

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    Jul 07, 2023
  • Received promptly

    Received promptly, box banged up but great packing-no damage. Heats up rather fast. Loses approx-75-125 between pizzas depending on time empty. More control than Ooni since less burning on high

    Sentiment
    • Positive
    Content
    • Build Quality
    Nov 07, 2022
  • Introduced to this product from the…

    Introduced to this product from the Kelly Clarkson Show!Have given 5 total ovens as well as an abundance of extra accessories to my top Real Estate clients all in 2022!!Thanks Carbon!!!

    Sentiment
    • Positive
    Content
    • Quality and Performance
    Aug 09, 2022
  • Really like having the flame under the stone

    Really like having the flame under the stone. It allows one to not need to wait 5 minutes in between pizzas. I have taken it camping and made 12 pizzas in less than 45 minutes.

    Sentiment
    • Positive
    Content
    • Cooking Experience and Results
    Jun 29, 2022
  • I love this oven

    When I cook side by side to my friend’s Ooni pizza oven, I’m able to cook my pizzas much faster because the double burners so the stone stays warm. This means more pizza and that makes me a happy customer!

    Sentiment
    • Positive
    Content
    • Cooking Experience and Results
    Jun 18, 2022
  • We had issues with the bottom burner

    We had issues with the bottom burner. Had amazing support trying to trouble shoot what was wrong. I think our problem was more of an operator error because it started working.

    Sentiment
    • Positive
    Content
    • Quality and Performance
    Jan 11, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
72 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for cookwithcarbon.com  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Professionals, Business Analysts, Quality Assurance Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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