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eToro Trading Platform Review: User-Friendly and Customer-Oriented

eToro Trading Platform Review: User-Friendly and Customer-Oriented

39 reviews between May 05, 2023 and May 11, 2023.

The eToro trading platform is well-regarded by users, with many praising its user-friendliness and customer service. Social trading is a standout feature, allowing users to follow and learn from successful traders. However, some users have complained about high spreads and poor customer support. The platform offers a diverse range of financial products, including crypto and stocks. The company has also received positive feedback for its events and sponsorships, such as its sponsorship of SK Slavia Prague. Some negative reviews have accused eToro of fraud and scamming, though these are in the minority.

eToro 
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  • amazing experience

    amazing experience good platform easy to use .and customer service is outstanding .

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 11, 2023
  • Uncomplicated in a complicated world

    When I was searching for which platform to debut into crypto world etoro seemed the best option for me for the ease of signing up . After joining and using the platform Iā€™m happy with my decision. The platform is very easy to use, highly recommended for beginners. I also like that etoro let you trade not only crypto but also stocks. Iā€™m especially happy with my personal adviser Sarah who always answers my question in simple language, and reply comes very fast! I feel well taken care of. Happy customer here.

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 11, 2023
  • very high rate spreads and very poor…

    very high rate spreads and very poor customer support. they hardly understand what I say. never going back to etoro ever. I will keep my trading with Planoff for the sake of my mental health

    Sentiment
    • Negative
    Content
    • Customer Service
    May 11, 2023
  • Etoro scam

    Long story short, the company closes down trades without reaching the stoploss (not even remotely).Also, just after having the issue I opened another trade with an instant -10% loss (the chart shows no sign of that being true)Please stay aware and stay away from this scam.

    Sentiment
    • Negative
    Content
    • Orders and Delivery
    May 11, 2023
  • I have been with etoro for about 3…

    I have been with etoro for about 3 years. Having tried other trading platforms, I find etoro to be the most user friendly. Spreads for sticks are also reasonable and the customer care is excellent.My account officer, Stefan has been nothing but professional and helpful.

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 10, 2023
    • Harry is polite and helpful.

      Harry is polite and helpful.Thanks

      Sentiment
      • Positive
      Content
      • Customer Service
      May 10, 2023
    • zero

      I never advise at all, very bad, and they steal everything. I have been a subscriber for 3 years. They have a million ways so that a scam company with distinction does not win.+Lies and nonsense give me the name of one person who wins with you

      Sentiment
      • Negative
      Content
      • Others
      May 10, 2023
    • Zurich dinner

      We had a lovely evening with a couple of eToro managers. They were all really welcoming toward us and with good food and tasty wine, 3 hours went by so fast. Thanks for the nice evening and see you at another event :)

      Sentiment
      • Positive
      Content
      • Others
      May 10, 2023
    • Always great talking to Alfi he has

      Always great talking to Alfi he has A good outlook and knowledge Of the space we are in.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 10, 2023
    • The best friendly portfolio

      Great app, with excellent customer services.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 10, 2023
    • Excellent service

      Excellent serviceVery helpful staff, especially Stevanos and VirgilioHighly professional and emphatic to my needs.Probably the best crypto and stocks exchange in the world

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 10, 2023
    • have an account with Etoro for the past…

      have an account with Etoro for the past 5 years. All is good. Good exchange

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 10, 2023
    • Price Alerts need more

      I love that its easy and simple but I would love to see the ability to add and easily change multiple price alerts. Maybe look at Webull's system. That's good.

      Sentiment
      • None
      Content
      • Features and Quality
      May 10, 2023
    • I recently joined eToro as a trading…

      I recently joined eToro as a trading platform and overall I've had a positive experience. One of the standout features for me has been the social trading aspect, which has allowed me to follow and learn from successful traders on the platform.In terms of the platform itself, I've found it to be user-friendly and intuitive, which has made it easy to navigate and place trades. Additionally, there's a wide range of financial products available for trading, which has allowed me to diversify my portfolio.Overall, I would recommend eToro as a trading platform, especially if you're interested in social trading and a diverse range of financial products. However, it's important to keep in mind that for a novice investor there is a number of challenges on the way, so it's worth doing constant research and learn quite a lot before committing into big deals.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 10, 2023
    • Worse broker ever..

      Worse broker ever... showing 0 fees, when deposting 750 i lost like 15/20 then i thought i dont want this its to much fees i withdraw and lose another 8, so i lost 5/6% of deposit in under 10 minutes... uhuh best broker with bought reviews dont even come here. And now they scream its a funding provider.. Well maybe warn the user depositing he is getting a lotton of fees... No it wasnt us bla bla u better step up and warn users it can happen u dumb broker im reporting this and switching.

      Sentiment
      • Negative
      Content
      • Pricing
      May 09, 2023
    • Great experience with etoro

      Great experience with etoro so far. The platform is reliable and the account manager mr. abdulmuti is providing great support and insight of the market and my performance.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 08, 2023
    • Football match in VIP sector. 6:0 for Slavia!

      I love the fact that eToro is a main sponsor of SK Slavia Prague and that it can offer a free tickets to investors into VIP sector for home matches. I come from the family of huge Slavia fans. Therefore, it was amazing to spend some great time with my 5 y.o. daughter. VIP zone is a safe and not crowded place. Therefore, it is perfect for children and elderly.

      Sentiment
      • Positive
      Content
      • Others
      May 08, 2023
    • Koral Zusman, etoro account manager

      Koral Zusman takes time to explain all my queries and also calls me periodically to check and also keeps me up to date with etoro platform changes and any updates.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 08, 2023
    • I had a wonderful time at the event and…

      I had a wonderful time at the event and would highly recommend attending any future events organized by eToro. Thank you for a memorable experience!"

      Sentiment
      • Positive
      Content
      • Others
      May 08, 2023
    • Easy to use

      etoro is very nice and easy to use. Account manager is great to go through any questions :)thank you!

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 08, 2023
    • Great platform and great service

      Easy to use platform for beginners to the more advanced user. Helpful tips and daily updates plus the benefits of having an account manager to guide you through any tricky areas, Charlie Kaur has been fantastic at looking after two of our accounts plus she also taken us on an unforgettable hosted night to see Elton John courtesy of eToro and looked after us exceptionally well. Good job eToro!

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 08, 2023
    • Great Customer support

      High attention to customers, not only from a support perspective but also giving access to interesting events

      Sentiment
      • Positive
      Content
      • Customer Service
      May 08, 2023
    • Great event

      Excelent venue, gave me the opportunity to interact and get to know new exciting people who share similar interest.

      Sentiment
      • Positive
      Content
      • Others
      May 08, 2023
    • Eveniment - meci CFR 1907 CLUJ - Universitatea Craiova

      Everything was perfect!

      Sentiment
      • Positive
      Content
      • Others
      May 08, 2023
    • Poor service and fraudulent

      Poor service and fraudulent. I advise you to audit all your trades for accurate calculation, secure your profits and find an alternative.

      Sentiment
      • Negative
      Content
      • Customer Service
      May 08, 2023
    • Nice event

      I liked the welcoming committee, the good food & drink and o good opportunity to socialize... And of course the game ..

      Sentiment
      • Positive
      Content
      • Others
      May 07, 2023
    • Great event

      Great team, well organised event..

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 07, 2023
    • A great experience

      A great experience! The food was amazing, the football great and the networking made the night one to long after until the next one alike!Very much looking for the next event!

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 07, 2023
    • Very nice event

      The event was very well organized.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 07, 2023
    • Great atmosphere

      Great atmosphere, very well organized. The team is very friendly and very involved with the guests. I always enjoy the Etoro events.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 07, 2023
    • Great networking eToro

      Everything was perfect. Thanks to the organizers for a wonderful evening. Miss Elena and Mr Bogdan have a nice presentation. Well done.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 07, 2023
    • Great trading platform

      Yes, the website has potential for improvement, but it is the very best platform I know. You can trade shares and cryptos, but also special portfolios and - best of all - you can copy other traders. Especially when you are new this is a fantastic opportunity to start. On top you have a community with interesting informations and a dedicated portfolio manager (Andreas Aresti in my case) for every question you have. Contact by mail, whatsapp or zoom meeting. Bonus is the eToro club with additional benefits. And last but not least: there is a virtual mode where you get 100000$ to try before you risk your own real money.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 07, 2023
    • its a scam dont wast your money guys…

      its a scam dont wast your money guys the 5 stars reviews you say is just a fake account

      Sentiment
      • Negative
      Content
      • Others
      May 06, 2023
    • I have become profitable whit them and…

      I have become profitable whit them and all signals are always on point and accurate. This is the best forex platform i have come across from many others i have tired.All the best to Easy Forex pips and keep up the good works hats off to you and your hardworking team. Love this platform so much, it makes more sense compared to the scam broker who made me lose $98k of my hard earned money and life savings, i was lucky to be referred to w w w . h i g h f šŸŒ‘ r e s t c a p i t a l l t d . c šŸŒ‘ m they handle the situation so well and made sure i got my money back.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 06, 2023
    • Great warm welcome and guidance from…

      Great warm welcome and guidance from etoro team (Chaim)It makes me feel more comfortable with the tool and motivates me do invest more.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 05, 2023
    • Impressive customer service

      Impressive customer service. Consistently well-informed and helpful advice from Varun Sehgal my Account Manager.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 05, 2023
    • personal advisor Laurent I…

      Thanks to my personal advisor Laurent I am now better informed with my investmentsExcellent customer service ā­ļøā­ļøā­ļøā­ļøā­ļø

      Sentiment
      • Positive
      Content
      • Customer Service
      May 05, 2023
    • I am very satisfied with eToro's…

      I am very satisfied with eToro's services. The platform is very user-friendly and allows me to trade various financial instruments. Their platform is very intuitive and offers many interesting tools that help me in trading. Customer service is also great and always happy to help me when needed.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 05, 2023
    • GENUINE

      E toro is a genuine a trading platform, is also easy to use.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 05, 2023

Sentiment Analysis

  • Positive(32)
    82%
  • Negative(6)
    15%
  • None(1)
    3%
67 Net Promoter
Score

Popular Topics

  • Features and Quality(20)
    51%
  • Customer Service(9)
    23%
  • Others(8)
    21%
  • Orders and Delivery(1)
    3%
  • Pricing(1)
    3%

Languages

  • English(39)
    100%

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