Mixed Reviews for Empava Appliances Tub
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Empava Tub Feedback: Insights for Improved Decision Making

Mixed Reviews for Empava Appliances Tub

Empava Appliances Inc. received mixed reviews for their tubs. Customers praised the quality, packaging, and ease of installation but complained about shipping delays, damaged products, and issues with controls and jets. Some appreciated the responsive customer service, while others faced challenges with replacements and restocking fees.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I have wanted a jetted tub

    I have wanted a jetted tub, for many years. I did my research and think I made a great choice. It's beautiful, and everything I was looking for.

    Sentiment
    • Positive
    Content
    • Product Quality and Packaging
    Dec 21, 2023
  • Responsive customer service

    Responsive customer service. Excellent Empava jetted tub.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 02, 2023
  • Paid for delivery to the room and…

    Paid for delivery to the room and delivery was outsourced to a company that only does curbside

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    Oct 10, 2023
  • Happy to see my tub arrived.

    Being that the tub arrived in timely manner. Arrived undamaged. The bottom line is thankful so far.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Sep 12, 2023
  • Very happy with the Tub purchase

    Very happy with the Tub purchase. It came so well packed in a wooden box with hinges. The tub looks nice, very easy to install. Highly recommend it

    Sentiment
    • Positive
    Content
    • Product Quality and Packaging
    Aug 18, 2023
  • Excellent

    Liked: Efficient, easy to place order, constant updates

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 12, 2023
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Sentiment Analysis (of 30 reviews)
42 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Empava Appliances Inc.  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Experience Specialists, Market Analysts, Quality Assurance Managers, Retail Purchasing Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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