DHgate Reviews: Customers Report Varied Experiences and Quality of Products
DHgate Customer Feedback Analysis Report
DHgate is an onlinemarketplace that offers a range of products including shoes, clothes, accessories, and electronics. While some customers were satisfied with their purchases, others experienced delays in shipping, received incorrect items, or encountered difficulties getting refunds. The quality of products varied, with some being 1:1 replicas and others having issues like short battery life. Communication with sellers and customer service on the platform was lacking. Despite this, customers reported finding good deals and being satisfied with their purchases overall.
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I have purchased and received all but a few of my items and I haven’t even heard back from the store I ordered from. I just wish they could communicate better. But overall I’m satisfied. Still waiting on my tracking number for two orders though.
Sentiment
Positive
Content
None
May 23, 2023
It’s good
I just got my first purchase from the app and I love I recommend this app if you are looking for the good rep stuff
Sentiment
Positive
Content
None
May 23, 2023
Awesome!
Top quality and fast shipment in love with my purchase
Sentiment
Positive
Content
None
May 23, 2023
Still waiting
I put in a order may 10th and it still have not made it to me yet and it is hard getting in touch with the ppl to get feed back and when u text them u can’t understand nothing they text u this is crazy first time doing this but I will not happen again
Sentiment
Negative
Content
None
May 23, 2023
It’s the real thing
Don’t hesitate. The quality is there. Just buy from places that have some reviews. Not a ton, just some and you’re fine.
Sentiment
Positive
Content
None
May 23, 2023
Happy,Happy
Timely orders. No problems. Communication is great. Will keep ordering.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for DHgate-Online Wholesale Stores based on online reviews collected from App Store. The analysis helps E-commerce Managers, Product Quality Analysts, Supply Chain Specialists, Customer Service Executives, Market Research Analysts to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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