Customers Express Dissatisfaction with Getir App and Consider Alternatives
Getir App Feedback Report: Insights & Trends
Customers express dissatisfaction with Getir app due to its alleged support for Israeli products and misleading advertising. They criticize the long delivery times, poor customer service, and incorrect or missing items in orders. Some users have decided to boycott the app due to its campaign promoting Israeli products. Others complain about the app defaulting to Getir water, and the lack of options for different brands of water. Overall, users are disappointed with the app and are considering alternatives.
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Son 1 aydır ne zaman sipariş versem hep hatalı eksik bozuk, dökülmüş ürünü teslim edip mağdur ediyorlar, iyice rezil bir uygulama sakın zahmet edip kullanmayın
Sentiment
Negative
Content
Product Quality
Nov 08, 2023
Boykot desteklenmeli !!!!!!
Boykota destek vermediği ve üzerine ilgili ürünleri indirimli sattığı için uygulamayı artık kullanmayacağım
Sentiment
Negative
Content
Boycott of Israeli Products
Nov 07, 2023
Boykot
İsrail ürünlerine yapılan kampanyalarınızdan sonra bir daha açmamak üzere hesabımı siliyorum
Sentiment
Negative
Content
Boycott of Israeli Products
Nov 06, 2023
Mutluluk getiremediler
3,5 saat boyunca siparişimi getiremediler ve iade istedikten sonra size mutluluk getiremedik üzgünüz diyorlar, dalga geçmek için mi çalışıyor bunlar, şaka gibi firma
Sentiment
Negative
Content
Delivery Service
Nov 05, 2023
4 saatte su getiremeyen platform
Hız ve kolaylık için tercih ettiğim uygulama İstanbul kağıthanede 4 saatte su getiremiyor eve. Başka bir alternatif bulma zamanı gelmiştir !
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Getir | Grocery Delivery based on online reviews collected from App Store. The analysis helps Market Research Analysts, Product Managers, Customer Experience Directors, E-commerce Strategists, Brand Managers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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