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Convenient Airport Hotel with Some Drawbacks

Convenient Airport Hotel with Some Drawbacks

30 reviews between Jan 01, 2019 and Oct 01, 2023.

Holiday Inn Berlin Airport is a convenient hotel near the airport, but with some drawbacks such as the lack of a free shuttle and confusing booking process. The hotel offers clean rooms, good food, and friendly staff, but the location is not ideal for exploring the city. Overall, it is a suitable option for business travelers or those with layovers.

Holiday Inn Berlin Airport - Conf Centre, An IHG Hotel
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30 reviews between Jan 01, 2019 and Oct 01, 2023.

Jan 01, 2019 - Oct 01, 2023

Featured Content

  • Nice hotel. 11mins from airport

    Lovely room, good service in reception and restaurant. Great food. Room not serviced on 2nd day - asked at reception at 5pm then had to ask again at 8pm. Girl came up with towels, had to ask for coffee etc she came back with coffee etc and no clean cups - gave up. Bins not emptied.

    Sentiment
    • Positive
    Content
    • Staff Service
    Sep 01, 2023
  • Business Trip

    Staff is very nice. Bed is comfortable. Breakfast is good. One thing is that the in the bathroom there is a high step to enter the shower or bathtub. You have to be careful not to slip. AC doesn't give a lot of cool air even though the setting is on the highest.

    Sentiment
    • None
    Content
    • Room Comfort
    May 01, 2023
  • Business trip

    staff very friendly and helpful location though is about 10 minutes from the airport terminal and about 40 minutes from Berlin City Centre, so not a good place to stay if you are intending on visiting the city

    Sentiment
    • Positive
    Content
    • Location
    Jan 01, 2023
  • Does the job, far from Airport

    Hotel is what you need for an overnight stay. Comfy beds, good shower. Cooked breakfast and pastries and fruit bowl. Careful though as its 25euros taxi from Terminal1 and a shuttle bus is 9euros each as an option. Not exactly an airport hotel. You cant walk from T1. Maybe to T5. But you cant walk from T1 to T5.

    Sentiment
    • None
    Content
    • Airport Proximity
    Sep 01, 2022
  • Hospitality at its finest

    We had dinner at the Holiday Inn Berlin Schönefeld Airport hotel and it was delicious. Excellent service, lovely food and we were offered a complimentary drink at the end. My wife and I shared a quiche for starters and a schnitzel for main course. Both very nice.

    Sentiment
    • Positive
    Content
    • Restaurant
    Aug 01, 2022
  • Worst Hotel of the Area

    With the excuse of the COVID they removed the shuttle service from 2019 until today 2022. Official restaurant times are not valid. Waiter will decide if they serve you food or not and there is nothing in the area. Definitely the last time we take this hotel having other options arround.

    Sentiment
    • Negative
    Content
    • Shuttle Service
    Feb 01, 2022
  • Ok for a short stay

    The hotel is ok for an airport hotel. Services not that great - we got there late and the extra bed was not prepared. They brought the sheets and literally dumped them on the bed and let us prepare the bed. Otherwise nothing to comment on, our short was fairly short.

    Sentiment
    • None
    Content
    • Room Cleanliness
    Nov 01, 2021
  • Well run property. Nice rooms

    This is a perfect hotel for layover at Berlin airport or business travel. Executive rooms well appointed and staff is helpful, especially Thomas the fantastic manager. There’s a shuttle to & from the airport early as 4 am. I highly recommend this property to others

    Sentiment
    • Positive
    Content
    • Room Comfort
    Nov 01, 2021
  • Everything you need !

    If the room is small, you have all you need. Toiletries could be improved in bathroom. Noise insulation from the street as well. Bar / restaurant / breakfast above average. Will definitely go back again.

    Sentiment
    • Positive
    Content
    • Room Comfort
    Oct 01, 2019
  • Thank you!

    Very polite personnel ,very nice ,quiet and clean hotel! Also a very nice restaurant & a bar that such a pity ,closing a little bit of early. I travel for business very often to SXF and i have been booked in almost all airport hotels but since i discovered Holiday Inn i will always book here!

    Sentiment
    • Positive
    Content
    • Staff Service
    Jan 01, 2019
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Sentiment Analysis

46 Net Promoter
Score

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