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Argos Reviews: Efficient Help, Nice Employees, Fast Delivery, and Outstanding Customer Service

Argos Reviews: Efficient Help, Nice Employees, Fast Delivery, and Outstanding Customer Service

40 reviews between Sep 03, 2023 and Sep 05, 2023.

Argos reviews: efficient help, nice employees, fast delivery and service, good prices, outstanding customer service, quick transaction, easy online ordering, prompt collection services, problems with deliveries, rude manager

Argos 
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40 reviews between Sep 03, 2023 and Sep 05, 2023.

Sep 03, 2023 - Sep 05, 2023
  • Efficient help

    Efficient help

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 05, 2023
  • The employee was very nice

    The employee was very nice

    Sentiment
    • Positive
    Content
    • Staff
    Sep 05, 2023
  • The best service

    The best service. I ordered a printer and it came the same day. The courier was very polite and left it exactly where I asked! Thanks. I recommend!

    Sentiment
    • Positive
    Content
    • Delivery
    Sep 05, 2023
  • Never have an issue with Argos

    Never have an issue with Argos. Bought some earphones recently that stopped working and they had no issues with replacing them.

    Sentiment
    • Positive
    Content
    • Refund/Replacement
    Sep 05, 2023
  • Fast delivery and service 👍

    Fast delivery and service 👍

    Sentiment
    • Positive
    Content
    • Delivery
    Sep 05, 2023
    • Same day delivery

      Honest helpful

      Sentiment
      • Positive
      Content
      • Customer Service
      Sep 05, 2023
    • Got charged twice for a cooker

      Got charged twice for a cooker, when I messaged them, the advisor passed the blame to PayPal. Didn’t seem to want to pass me on to a manager either. Wasn’t helpful in reassuring me that I would get my £400 back. Spoke to my bank and the issue was resolved in 5 minutes, they told me it was an issue with Argos website and stopped the unauthorised duplicate payment.

      Sentiment
      • Negative
      Content
      • Online Ordering
      Sep 05, 2023
    • PURCHASED A WASHING MACHINE FROM THESE…

      PURCHASED A WASHING MACHINE FROM THESE USELESS CHARLATANS. THERE WAS A £50 E CARD WITH THE PURCHASE. WHEN TRYING TO RECEIVE MY E CARD I WAS TOLD BY ONE OF THE STAFF MEMBERS THAT THERE WAS NO E CARD WITH THIS ITEM. THE FILTHY LIARS WERE TRYING TO KEEP IT FOR THEMSELVES. THE BRAIN DEAD PEOPLE I HAVE SPOKEN WITH ABOUT THIS ISSUE IS VERY STRESSFUL. WHAT THESE DIRTY THIEVES DON'T KNOW IS THAT I TOOK A SCREENSHOT OF THE PROMOTION. GUYS STICK WITH AMAZON ETC, ANYONE IS BETTER THAN LIARS TRYING TO STEAL YOUR MONEY.. AND JUST THINK IF THEY'RE DOING YOU CAN BET YOUR BOTTOM DOLLAR THEY WILL BE SELLING YOUR PERSONAL DATA ON TO THE CRIMINALS.. PLEASE DO NOT TRUST THESE PEOPLE IF YOU VALUE YOUR MONEY............ ZERO STARS

      Sentiment
      • Negative
      Content
      • Customer Service
      Sep 05, 2023
    • Argos delivered on time and the 2 fans…

      Argos delivered on time and the 2 fans are great!

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 05, 2023
    • treated very poorly to be honest

      treated very poorly to be honest. I made a genuine mistake and was treated like I was trying to pull a fast one.Unpleasant experience.

      Sentiment
      • Negative
      Content
      • Customer Service
      Sep 05, 2023
    • As always staff in store polite and…

      As always staff in store polite and courteous. Fast service and reasonable price

      Sentiment
      • Positive
      Content
      • Staff
      Sep 05, 2023
    • Great service from start to delivery,

      Great service from start to delivery,

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • Great service and Staff at Redcar.

      Great service and Staff at Redcar.Everything appeared to be in order and in place and clean and tidy and the order was fantastic.

      Sentiment
      • Positive
      Content
      • Staff
      Sep 04, 2023
    • Went into store submitted order and had…

      Went into store submitted order and had the printer in 5 minutes.

      Sentiment
      • Positive
      Content
      • Customer Service
      Sep 04, 2023
    • Outstanding Customer Services.

      Outstanding Customer Services.Purchased a storage box from the Argos store with lots of parts missing and damaged, Contacted Lauren in customer service adviser very polite and professional sorted out stressful situations, and gave me a full refund and a £40 Gift Voucher for my inconvenience.Excellent professional service.Thank you, Argos.

      Sentiment
      • Positive
      Content
      • Customer Service
      Sep 04, 2023
    • Good prices and can pick up at my local…

      Good prices and can pick up at my local Sainsburys the next day. No problems and lots of choice on the website

      Sentiment
      • Positive
      Content
      • Online Ordering
      Sep 04, 2023
    • Kettle broke No cup of tea ordered…

      Kettle broke No cup of tea ordered kettle there next, morning for breakfast cup of tea all well.

      Sentiment
      • Positive
      Content
      • Product Quality
      Sep 04, 2023
    • This item was a gift and it was…

      This item was a gift and it was delivered on time.

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • Quick efficient and great prices Always…

      Quick efficient and great prices Always go to Argos first for the best deals

      Sentiment
      • Positive
      Content
      • Customer Service
      Sep 04, 2023
    • Ordered saturday evening delivered…

      Ordered saturday evening delivered sunday morning early

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • You delivered quickly as promised

      You delivered quickly as promised

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • useless since they only operate service out of sainsburrys

      2nd time i ordered a few bits , thought itcou;ldnt happen againyet again the 4 products purchased were trashedmaybe you should look into the sainsburys in derby city center because iv returned about £200 of stuff so far, and when it comes through them the pacaging is always trashed

      Sentiment
      • Negative
      Content
      • Product Quality
      Sep 04, 2023
    • ease of use

      ease of use , for a 91 year old. who is not computer savvy,

      Sentiment
      • Positive
      Content
      • Website/App
      Sep 04, 2023
    • Don’t bother ordering because when it doesn’t arrive they won’t help.

      If there had been no stars then they would have received them. I placed an order for 3 items last week, 2 arrived. I ordered 2 shower curtains in the order because I am disabled so need 2 for the size. One was missing, I live chatted Thursday he said it might be here on a separate delivery, never came, I contacted Friday she said it would be investigated. Heard nothing back. I live chatted again and he told me the customer service had been refunded but I never asked for refund . I explained I did not want a refund just replacement. So he said I would have to reorder again. Spoke with someone on the phone explained I would need it delivering because of my situation being housebound she said order it on line and ring me back and I can waiver the delivery. I just went to reorder not for delivery as warehouse does not have it in. I am absolutely appalled that if they had told me last week I could have ordered online then. Customer service at its very best.

      Sentiment
      • Negative
      Content
      • Refund/Replacement
      Sep 04, 2023
    • Very good turned up on time love the…

      Very good turned up on time love the product

      Sentiment
      • Positive
      Content
      • Product Quality
      Sep 04, 2023
    • Epson Printer

      No problems in ordering or processing and was delivered next day.

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • worst customer service i have faced in…

      worst customer service i have faced in my whole life. AVOID.

      Sentiment
      • Negative
      Content
      • Customer Service
      Sep 04, 2023
    • Five☆☆☆☆☆service

      Great product great customer service

      Sentiment
      • Positive
      Content
      • Product Quality
      Sep 04, 2023
    • Versa 4 Fitbit

      Very happy with my purchase.

      Sentiment
      • Positive
      Content
      • Product Quality
      Sep 04, 2023
    • WYSIWYG

      product as described and delivery timely and courteous

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • Excellent delivery service,straight into position,no drama,just brilliant

      A no nonsense quick transaction, good price, swift on time delivery,the two guys took the freezer straight into position,advised me on when to switch on, no drama,an excellent all round service

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • Easy online ordering and Prompt…

      Easy online ordering and Prompt collection services at the store

      Sentiment
      • Positive
      Content
      • Online Ordering
      Sep 04, 2023
    • Do not buy any appliance from Argus

      Do not buy any appliance from Argus. I paid over £200 for a washing machine under 6 months ago and it has broken, they are now Refusing to honour the warranty and come out and repair it because I’ve voided the warranty by moving it into the garage after it started leaking water in my house which makes 0 sense as it broke BEFORE I moved it into the garage. Absolutely pathetic customer service from Jonathan Crisp who says he is the ‘highest point’ of escalation in Sainsburys which I find absolutely hilarious. Avoid at all Costs. Buy from a trusted company like Curry’s or directly from the supplier they are a waste of time money and space. Disgusted and will never buy anything at this shop again or online at Argos.Response to this review: you have voided your warranty as it’s been put in that garage! That was AFTER IT BROKE!!!! What are they not understanding clearly no one can understand a simple situation in their customer service team aka lack of customer service team. Awful whole things a scam

      Sentiment
      • Negative
      Content
      • Warranty
      Sep 04, 2023
    • Purchased the item on line and it was…

      Purchased the item on line and it was delivered the next day. Excellent service !! Would definitely use again

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • Excellent service

      My TV was delivered on time and appears to be a good choice. However it would help if customers were given information on companies in the local area who could install and set up the TV.

      Sentiment
      • Positive
      Content
      • Product Quality
      Sep 04, 2023
    • Horrible delivery service

      There is always a problem with deliveries. Not too sure which company they use, but absolutely rubbish!! They couldn’t deliver the small item I purchase because it was no one at home, which it’s not true. Then when I called customer service… the service was horrible, had to cancel the order at the end .. getting fed up with Argos !!

      Sentiment
      • Negative
      Content
      • Delivery
      Sep 04, 2023
    • Super fast delivery.

      We ordered our Xbox mid morning and got it less than 6 hours later.

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 04, 2023
    • Manager at Abbey Wood is rude and…

      Manager at Abbey Wood is rude and rubbish but at two different occasions a young black lad has been exceptionally good, helpful, polite and cooperative, God bless him, I don't remember his name.

      Sentiment
      • Positive
      Content
      • Staff
      Sep 04, 2023
    • Table arrived the exact day and I have…

      Table arrived the exact day and I have been contacted to confirm the exact time! The table is wonderful!

      Sentiment
      • Positive
      Content
      • Delivery
      Sep 03, 2023
    • The power button stopped

      The power button stopped working within a few days of using them, but the customer service was great

      Sentiment
      • Negative
      Content
      • Product Quality
      Sep 03, 2023

Sentiment Analysis

  • Positive(31)
    78%
  • Negative(9)
    22%
  • None(0)
    0%
56 Net Promoter
Score

Popular Topics

  • Delivery(14)
    35%
  • Customer Service(8)
    20%
  • Product Quality(7)
    18%
  • Staff(4)
    10%
  • Online Ordering(3)
    8%
  • Refund/Replacement(2)
    5%
  • Warranty(1)
    2%
  • Website/App(1)
    2%

Languages

  • English(40)
    100%

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