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Alfagift App: Convenience and Criticisms

Alfagift App: Convenience and Criticisms

30 reviews between Nov 11, 2023 and Nov 16, 2023.

Alfagift app receives mixed reviews from users, with some praising its convenience and fast delivery while others criticize its bugs and slow customer service. The app allows users to check prices and search for products but is not recommended for placing orders due to long delivery times and unresponsive customer support. Some users also encounter issues with account login and payment processing. Overall, the app has both positive and negative aspects, making it a subject of debate among users.

Alfagift: Alfamart Online Shop - Apps on Google Play
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30 reviews between Nov 11, 2023 and Nov 16, 2023.

Nov 11, 2023 - Nov 16, 2023

Popular Phrases

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Featured Content

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  • Gak jelas banget ini app. Saya udh belanja dan masukin alamat baru, gak lupa alamat barunya saya set jadi alamat utama. Eh pas checkout malah ngirimnya ke alamat utama yg lama. Mana GABISA DIBATALKAN. TELPON CALL CENTER JAM SET. 9 PAGI GA ADA YANG JAWAB, TELP. TOKO JUGA GA JAWAB. PADA KERJA GAK SIH? Namanya pusat bantuan tapi siang banget standbynya. Worst grocery app ever! Tolong lah

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 16, 2023

  • the app stuck at splash screen.. Android 13, Realme 9 Pro+.

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 16, 2023

  • Aku kasih bintang 5 untuk aplikasi Alfagift, Karena belanja di alfagift emang mudah Dan gampang banget. Produk Lengkap Dan pengirimannya itu lhooo super cepat. Mas kurir juga ramah banget. Selain itu juga banyak promo Dan Diskon. Makin cinta deh pokok'y sama alfagift. Belanja cepat Dan HEMAT tanpa perlu keluar rumah. Alfagift pilihan nomor satu...... #HanyaAlfagift

    Sentiment
    • Positive
    Content
    • Promotions and Discounts
    Nov 15, 2023

  • Sangat membantu sebetulnya. Tapi sayangnya apps nya lagi banyak bugs. Dari kemarin buka susah betul cuma berhenti di laman depan doang dan ngga bisa masuk. Harus uninstall terus install lagi dulu baru bisa masuk.

    Sentiment
    • Positive
    Content
    • App Performance
    Nov 15, 2023

  • Halo kak k Tidak bisa tukar poinku dengan uang dan belanja di aplikasi alfagif? Harganya sangat mahal tidak ada ongkir gratis dan tidak bonus 👎👎👎 Minta tolong perbaiki dan update thanks Harganya sangat mahal 😰🤯😰😰 Tidak bisa pakai PayLater dan sangat sulit 👎🤯👎tidak ada option seperti aplikasi dana 👎🤯😰dan tidak ada bonus

    Sentiment
    • Negative
    Content
    • Payment Issues
    Nov 14, 2023

  • Kenapa sekarang susah banget buat melakukan pembayaran. Udah ada seminggu lebih, sering gagal buat checkout. Loading aja terus. Jadi susah buat transaksi.

    Sentiment
    • None
    Content
    • Payment Issues
    Nov 13, 2023

  • Sangat payah. Ada 1 item tidak ada di sana (tp muncul di app). Tidak diberitahu kalau tidak bs cancel 1 barang saja. Saya tunggu, sampai chat lagi, baru dikabarin aturannya. Bisa tidak ada fitur memilih toko lain? Layanan alfagift dr toko ini sudah beberapa kali mengecewakan.

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 12, 2023

  • aplikasinya bagus buat ngecek harga atau nyari barang tapi ga recommended untuk pesan barang karena pengantaran lama sekali, saya pilih option pengantaran 1 jam setelah pembayaran tapi sudah 2 jam belum sampai juga, ngechat tokonya malah ga dibalas, tolong ditingkatkan lagi pengirimannya kalau emang kewalahan di toko jangan terima pesanan online

    Sentiment
    • Negative
    Content
    • Delivery Service
    Nov 12, 2023

  • Hanya alfagift yang pelayanan cepat , lebih cepat Dari toko online. Pengiriman cepat, cuma 1 jam Dari beli. Barang bagus , top markotop deh , semoga produk makin banyak Dan seperti toko hijau . recommend for buy

    Sentiment
    • Positive
    Content
    • Delivery Service
    Nov 11, 2023

  • Fitur pemilihan waktu pengiriman tidak berguna, toko akan mengirim secepat mungkin ataupun menyesuaikan dengan yang mereka bisa. Walaupun lebih dari jam 10 malam tetap diantarkan, padahal waktu pengiriman yang dipilih adalah bersamaan dengan stock gudang estimasi 3 hari.

    Sentiment
    • Negative
    Content
    • Delivery Service
    Nov 11, 2023
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Sentiment Analysis

-13 Net Promoter
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  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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