Mixed Feedback for Rubin Personalized Tumbler - Quality and Customization Concerns
Unveil Customer Insights: Rubin Personalized Tumbler Report

Mixed Feedback for Rubin Personalized Tumbler - Quality and Customization Concerns

Mixed reviews were found for the Rubin Personalized Tumbler. While some customers appreciated the quality and customization options, others were disappointed with issues like paint peeling off and misleading descriptions. Positive comments highlighted the beauty of the cups and good customer service. Concerns were raised regarding slow shipping, confusion with color choices, and the size not being as described. Overall, feedback suggests a need for improved communication on product details and addressing quality control issues.

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Custom Date - Oct 14, 2024
Featured Content
  • I was so pleased to find these! They are the perfect for my hard working dance aides in my classes.

    Sentiment
    • Positive
    Content
    • Gift Satisfaction
    May 24, 2024
  • I bought this as a gift for someone who has small hands because most tumblers are too big around to hold with one hand when they are filled, because they're heavy. She already has tall tumblers, and this one is no skinnier than the others, so not sure why the title of the product is "skinny". Other than that, it's fine.

    Sentiment
    • None
    Content
    • Size and Design
    Sep 05, 2023
  • shortly after using this cup the paint started coming off around the rim I got 3 of these in various colors and all 3 are now not usable for fear of ingesting peeling paint, sent report to seller with pictures never got a response. Would not recommend

    Sentiment
    • Negative
    Content
    • Paint Durability
    Jul 06, 2022
  • Bought as a gift .. they love it and use it all the time.
    I recommend buying these as a gift or for yourself.

    Sentiment
    • Positive
    Content
    • Gift Satisfaction
    Feb 04, 2022
  • I was thrown off by confusing color choices/descriptions. I was unable to get a refund because the item had been customized. But the product itself is made fine.

    Sentiment
    • None
    Content
    • Color Choices
    Jun 01, 2021
  • Very very good customer service. Very happy with purchase. The cups look so great. We are surprizing family wedding destanation. I order for guys my sister order for girls. THANKING YOU FOR FAST SHIPPING.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 23, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Rubin Personalized Tumbler Laser Engraved Customized Cup Name/Title - 20 oz Stainless Steel - based on online reviews collected from Amazon. The analysis helps Product Managers, Quality Assurance Specialists, Marketing Professionals, Customer Service Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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