Mixed Reviews for Ring Doorbell: Easy to Install and Clear View versus Subscription Fees and Privacy Concerns
Unlock Ring Doorbell Customer Insights: A Comprehensive Report

Mixed Reviews for Ring Doorbell: Easy to Install and Clear View versus Subscription Fees and Privacy Concerns

Customers have mixed feelings about the Ring Doorbell. Some love it, saying it was easy to install and provides clear view, making them feel more secure. Others complain about the motion detection being hit or miss, weak WiFi, and the fact that they now have to pay a subscription fee to have videos recorded. Many are also concerned about the privacy issues with Amazon, the owner of Ring, sharing their video footage without consent. Some had issues with connectivity, battery life, and limited features for unpaid accounts.

Best for
  • Product Managers
  • Customer Experience Specialists
  • Marketing Professionals
  • Data Analysts
  • Home Security Consultants

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 20, 2024
Featured Content
  • Either picks up nothing or picks up EVERYTHING

    I have had the wired ring before and it was amazing. Notifications and recordings were on point. This one, no way! Either it is showing all the traffic on our busy street and notifying us of every car, or it doesn't show even me standing in front of the damn thing. Do not get this one, it is horrible.

    Sentiment
    • Negative
    Content
    • Functional Limitations in Specific Settings
    Apr 20, 2023
  • I love it

    I love my Ring and will be buying at least 1 more. I had no issues with wifi when setting this up, I think I read somewhere that some people did have issues, but I didn't. I love being able to see who is at my door, night or day, no more surprises.
    The battery on my Ring lasts about 4 months and then it's time to recharge.
    I like that I am able to lock the Ring Doorbell with the screw they provide. Is it theft-proof? Yes, in a manner of speaking. They know what a Ring Doorbell camera does. They know that they are being captured on video. It's a great deterrent to whomever thinks it's a good idea to try and take it or damage it. Sure they can damage it, however, I'll have great video and stills to give to the cops.
    Whenever I go out of town to visit relatives, Ring notifies me of visitors to my house via the app. I get to view them, and listen to them and find out who they are and what they are up to. They have no idea if I'm home or not at home. I had one person leave my property rather quickly when they heard the Ring Doorbell chiming.

    Sentiment
    • Positive
    Content
    • Positive Feedback and Satisfaction
    Apr 20, 2023
  • Not worth it

    You're better off spending your money on a decent dvr system.
    Motion detection is very hit or miss. You'll catch every car driving by (even when you set up motion detection zones) and might miss someone standing in front of it knocking on the door. And when it DOES pick people up it cuts off mid-visit. So you'll see them walking on your porch and then it just stops recording so you won't know what happend. I adjusted settings like crazy over weeks. So it's not a matter of me just using incorrect settings. I tried them all.

    Wifi is weak even at 25-30ft away from router.

    But the worst part is rhe ring community app. Someone steal your package? Go to post it and see if neighbors can help identify the person - or at least warn them. Great idea in theory. But ring is VERY picky about what it lets go live. Someone standing on a porch ringing a door bell? Ring will let that up as "suspicious activity". Next door neighbor stealing your mail? Nope. Why? Homeless man setting up shop on your porch? Nope. Why? Vandalism? Depends on who did it. Someone you don't know? Probably fine. Clearly someone who came from a neighboring house? Nope. Now, just because they came from a neighboring house doesn't mean they live there. And the people who do won't rat out their friends. And the police can't cite someone if they don't know who they are. So calling rhe police is useless. Which is why this app SHOULD be great. But its 90% "who's cat was in my yard at 3AM?!??"

    The device itself is expensive and then you pay a subscription just to be able to see the videos??

    So, all that combined and I'd say ring is pretty useless. Hard pass.

    All that stuff if free if you buy a decent dvr. And you'll have multiple angles to boot.

    Sentiment
    • Negative
    Content
    • Functional Limitations in Specific Settings
    Apr 20, 2023
  • I never want to go without this camera ...

    We have a lot of shenanigans that happen in the neighborhood and this camera notifies me wherever I am that someone is in my yard or at my door. It has a great camera with very wide coverage. I'm able to see my yard and both neighbors' yards on either side of my house. I had a doorbell previously but the wires were cut too short to hook this cam bell up, so I connected the charger and its wire to the back of the ring cam and fed it into my house plugged it up and it is just like I connected to the doorbell wires, just FYI.

    Sentiment
    • Positive
    Content
    • Connection and Installation Problems
    Apr 19, 2023
  • Upgrade from version 1 on Ring Doorbell

    Replaces older version of the Ring Doorbell. Video quality and motion detection is better and wifi connection seems to be better.

    Sentiment
    • Positive
    Content
    • Positive Feedback and Satisfaction
    Apr 18, 2023
  • Easy to install

    This product was easy to install and works great.

    Sentiment
    • Positive
    Content
    • Ease of Use and Installation
    Apr 18, 2023
  • See All Reviews
Similar Reports
  1. App Store Reviews 73
  2. Google Play Reviews 101
  3. Amazon Product Reviews 73
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Ring Video Doorbell based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Specialists, Marketing Professionals, Data Analysts, Home Security Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Amazon and is not associated with or supported by Amazon in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Amazon's terms of use, including copyright regulations, when utilizing the extracted review data.