Mixed Reviews for Ring Doorbell: Easy to Install and Clear View versus Subscription Fees and Privacy Concerns
Unlock Ring Doorbell Customer Insights: A Comprehensive Report
Customers have mixed feelings about the Ring Doorbell. Some love it, saying it was easy to install and provides clear view, making them feel more secure. Others complain about the motion detection being hit or miss, weak WiFi, and the fact that they now have to pay a subscription fee to have videos recorded. Many are also concerned about the privacy issues with Amazon, the owner of Ring, sharing their video footage without consent. Some had issues with connectivity, battery life, and limited features for unpaid accounts.
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I have had the wired ring before and it was amazing. Notifications and recordings were on point. This one, no way! Either it is showing all the traffic on our busy street and notifying us of every car, or it doesn't show even me standing in front of the damn thing. Do not get this one, it is horrible.
Sentiment
Negative
Content
Functional Limitations in Specific Settings
Apr 20, 2023
I love it
I love my Ring and will be buying at least 1 more. I had no issues with wifi when setting this up, I think I read somewhere that some people did have issues, but I didn't. I love being able to see who is at my door, night or day, no more surprises.The battery on my Ring lasts about 4 months and then it's time to recharge.I like that I am able to lock the Ring Doorbell with the screw they provide. Is it theft-proof? Yes, in a manner of speaking. They know what a Ring Doorbell camera does. They k...
Sentiment
Positive
Content
Positive Feedback and Satisfaction
Apr 20, 2023
Not worth it
You're better off spending your money on a decent dvr system.Motion detection is very hit or miss. You'll catch every car driving by (even when you set up motion detection zones) and might miss someone standing in front of it knocking on the door. And when it DOES pick people up it cuts off mid-visit. So you'll see them walking on your porch and then it just stops recording so you won't know what happend. I adjusted settings like crazy over weeks. So it's not a matter of me just using incorrect...
Sentiment
Negative
Content
Functional Limitations in Specific Settings
Apr 20, 2023
I never want to go without this camera ...
We have a lot of shenanigans that happen in the neighborhood and this camera notifies me wherever I am that someone is in my yard or at my door. It has a great camera with very wide coverage. I'm able to see my yard and both neighbors' yards on either side of my house. I had a doorbell previously but the wires were cut too short to hook this cam bell up, so I connected the charger and its wire to the back of the ring cam and fed it into my house plugged it up and it is just like I connected to ...
Sentiment
Positive
Content
Connection and Installation Problems
Apr 19, 2023
Upgrade from version 1 on Ring Doorbell
Replaces older version of the Ring Doorbell. Video quality and motion detection is better and wifi connection seems to be better.
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Ring Video Doorbell based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Specialists, Marketing Professionals, Data Analysts, Home Security Consultants to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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