Mixed Customer Feedback for Pet Paradise Reveals Areas of Concern
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Mixed Customer Feedback for Pet Paradise Reveals Areas of Concern

Pet Paradise has received mixed reviews, with some customers praising the attentive staff and facilities, while others have expressed concerns over incidents of negligence, lack of communication, and unprofessional behavior. Common themes include issues with grooming services, lack of supervision during playtime, and inconsistent care for the pets. Customers have highlighted instances of injuries, mix-ups with dog identities, and dissatisfaction with the handling of emergencies. Overall, the reviews indicate a need for improved communication, better training for staff, and increased transparency regarding pet care practices.

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  • Pet Care Business Owners
  • Veterinarians
  • Pet Service Managers
  • Animal Welfare Researchers
  • Marketing Professionals in Pet Industry

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I take my dog to the Jax university…

    I take my dog to the Jax University Blvd location 3X’s a week. She loves going and as she is also enrolled with the Vet Plan, it is easy to have all her healthcare under one roof.I am very pleased and have been for 4 years!

    Sentiment
    • Positive
    Content
    • Staff Care and Attention
    Aug 20, 2023
  • Took down my previous (2/23) review…

    Took down my previous (2/23) review which included backup info - truth hurts I guess

    Sentiment
    • Negative
    Content
    • Management and Organization
    Mar 30, 2023
  • Took our doodle to get groomed there…

    Took our doodle to get groomed there for the first time and my pet came out looking like anything BUT a doodle. They need better training based on the dog needs

    Sentiment
    • Negative
    Content
    • Grooming Services
    Mar 13, 2023
  • More interested in cranking out volume…

    More interested in cranking out volume than doing quality work. My dog came home smelling good and looking clean but with mats everywhere and no attention to the "sanitary" area. One visit and I'm done with them.

    Sentiment
    • Negative
    Content
    • Grooming Services
    Dec 27, 2022
  • Lauren Flourney shines with her love…

    Lauren Flourney shines with her love for animals! My dog is always happy to see Lauren, and dogs know best!

    Sentiment
    • Positive
    Content
    • Staff Care and Attention
    Nov 24, 2022
  • Great place to board our pets

    Great staff, management, and facilities. They cared about my animals the entire time they were in their care. I reviewed the cameras and saw my dogs having a blast in the play yards.

    Sentiment
    • Positive
    Content
    • Staff Care and Attention
    Oct 19, 2022
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Sentiment Analysis (of 30 reviews)
-44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Pet Paradise  based on online reviews collected from Trustpilot. The analysis helps Pet Care Business Owners, Veterinarians, Pet Service Managers, Animal Welfare Researchers, Marketing Professionals in Pet Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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