Mixed Reviews Highlighting Customer Service and Product Quality
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Mixed Reviews Highlighting Customer Service and Product Quality

Mixed reviews for RestaurantSupply.com. Customers mention issues with returns, damaged products, shipping delays, and customer service. However, positive feedback highlights exceptional customer service, quick shipping, and good quality products.

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  • Restaurant Owners
  • Supply Chain Managers
  • Customer Service Analysts
  • Retail Buyers
  • Business Consultants

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Very pleased

    Placed my order Tuesday. It shipped the next day and I received the order Thursday. Very pleased with price, quality and fast shipping.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Jan 05, 2024
  • excellent customer service

    excellent customer service, very timely and supportive will purchase from again in future.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 26, 2022
  • Company fixed issue. Will order from again.

    Company reached out to me to fix the issue will use this company again. And thanks for making the solution process easy.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 26, 2021
  • Company reached out and made things…

    Company reached out and made things right.Would order from again. Trying to delete other review. Thank you for fixing my issue.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 26, 2021
  • Do not buy from this site

    Do not buy from this site, they never sent me the ice maker i requested and they are giving me trouble to get me my money back.paid 2,400.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    Dec 16, 2020
  • Received product within two days

    Received product within two days. Super fast shipping. Will buy again.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Sep 27, 2020
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for RestaurantSupply.com  based on online reviews collected from Trustpilot. The analysis helps Restaurant Owners, Supply Chain Managers, Customer Service Analysts, Retail Buyers, Business Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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