Unlock Insights with PureMagic Car Wash Customer Feedback Analysis
11133 Kingston Pike, Farragut, TN 37934, United States
PureMagiccar wash has received mixed reviews, with customers praising the helpfulness of employees and the quality of the service, but also expressing dissatisfaction with the cleanliness of their vehicles, customer service, and damage caused to cars. Some have experienced difficulties in resolving issues with the company. The availability and effectiveness of tire shine, interior cleaning, and overall car washperformance have been significant points of contention among customers.
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Not worth the $ 33This was a full service inside and out JobFender wells still dirtyAnd carpet not cleaned as it shouldI will not choose this again
Sentiment
Negative
Content
Price and Value
The machine does not wash the back of the car properly and they do not use the brush beforehand like other locations. My back window looks just as dirty after I went through the wash.
Sentiment
Negative
Content
Car Cleaning Quality
They do a okay cleaning job, place is often dirty outside and in. I have tried to discuss my concerns w management about staff and cleanliness they say they cant do anything about it, and that the new owners don't care. Not a good way to run a business! I often have to rewash it there as it does not clean outside correctly the first time.
Sentiment
Negative
Content
Staff Attitude
This car wash sucks how do you go through a car wash and your rims are bone dry dirt still everywhere all over my truck 20 dollar rip off
Sentiment
Negative
Content
Car Cleaning Quality
Car wash damaged my tire and rim. Dealing with them in the aftermath has been very difficult. DO NOT USE THIS CAR WASH.
Sentiment
Negative
Content
Damage to Vehicles
Worst company - Used to be a loyal customer and was locally owned; they sold to a big corporation that doesn't care about its members or workers. They make it impossible to contact them by phone and email, and you get the runaround. Their tire shine was, for some reason ( probably broken spraying all over my car, and they switched to oil from water-soluble. For months, I was told it was the soap or the machine failed. Then, just a few weeks ago, I was told the tire shine turned it off. It didn'...
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This page displays purchase options and a preview of the customer feedback analysis report for PureMagic Carwash based on online reviews collected from Google Business. The analysis helps Business Analysts, Marketing Managers, Customer Service Directors, Operations Managers, Product Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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