Madame Coco Online Store: Customer Complaints and Technical Challenges
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Madame Coco Online Store: Customer Complaints and Technical Challenges

Madame Coco's online store is facing significant issues reported by customers, including difficulties in making purchases, registration problems, poor packaging leading to damaged items, long delivery times, unresponsive customer service, and payment failures. Many users express frustration with the app's functionality, such as problems with favorites, slow loading times, and inability to complete orders. Complaints also mention issues with address selection during checkout and lack of communication regarding order status. Overall, the online shopping experience with Madame Coco is marred by various technical and customer service challenges.

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  • E-commerce Managers
  • Customer Service Directors
  • Retail Business Analysts
  • Product Quality Managers
  • Digital Transformation Consultants

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Custom Date - May 23, 2024
Featured Content
  • Sorun

    Uygulamanızda sorun var. Uygulamadan atıyor. Teflon güncel, uygulama güncel. Fakat sağlıklı çalışmıyor…

    Sentiment
    • Negative
    Content
    • Application Malfunction
    Feb 26, 2024
  • Üyelik yapamıyorum

    Defalarca denedim üyelik kaydını yapamadım başka yapamayanlarda var sanırım çözüm bulursanız sevinirim

    Sentiment
    • Negative
    Content
    • Account Creation Errors
    Jan 15, 2024
  • üyelik

    defalarca denedim üye olunmuyor 👎🏻

    Sentiment
    • Negative
    Content
    • Account Creation Errors
    Jan 13, 2024
  • Cam ürün paketleme çok kötü

    Ne zaman kırılacak bir ürün alsam paketlemenin kötü olması nedeniyle hep kırık geliyor, biraz özen lütfen !!!

    Sentiment
    • Negative
    Content
    • Product Quality
    Jan 11, 2024
  • Madame coco

    A101 bile sizden daha kaliteli ve güvenilir. Şu indirimler ile rezil edip batırdınız kendinizi aylardır kargo,değişim,iade bekliyoruz rezalet bir marka.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 10, 2024
  • Çok kötü

    2 aydır sipariş hazırlanma aşamasında 18 ürün sipariş verdim ve sadece bir tane daha ürün geldi müşteri haklarına şikayette bulunacam

    Sentiment
    • Negative
    Content
    • Delivery Problems
    Jan 07, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-83 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Madame Coco based on online reviews collected from App Store. The analysis helps E-commerce Managers, Customer Service Directors, Retail Business Analysts, Product Quality Managers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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