The Groom Room: Mixed Feedback on Grooming Quality and Customer Experience
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The Groom Room: Mixed Feedback on Grooming Quality and Customer Experience

Mixed reviews for The Groom Room with feedback on grooming quality, staff friendliness, pet comfort, pricing, and appointment delays. Some customers praised individual groomers' skills and the overall service, while others highlighted issues like messy premises, unmet expectations, and price increases.

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  • Pet Grooming Business Owners
  • Pet Service Industry Analysts
  • Customer Experience Managers
  • Marketing Professionals in Pet Care
  • Pet Retail Store Managers

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Done excellent job most of all my dog…

    Done excellent job most of all my dog was happy overall experience very good booked my dog in again in july

    Sentiment
    • Positive
    Content
    • Grooming Results
    May 01, 2024
  • Brilliant as usual

    Brilliant as usual. My 2 dogs love having the spa treatment as well as a clip & groom.

    Sentiment
    • Positive
    Content
    • Quality of Service
    Apr 30, 2024
  • Transformation of my active

    Transformation of my active, agility trainee, mud rocket cocker into a beauty queen. Lovely job thank you.

    Sentiment
    • Positive
    Content
    • Grooming Results
    Apr 28, 2024
  • Excellent service as always

    Excellent service as always. Always ring you to remind you beforehand and they ring you about any changes to the groom.

    Sentiment
    • Positive
    Content
    • Appointment Handling
    Apr 28, 2024
  • The staff here did a wonderful job as…

    The staff here did a wonderful job as usual on my two very fluffy doggies. Always patient , always do an amazing job.

    Sentiment
    • Positive
    Content
    • Grooming Results
    Apr 27, 2024
  • Great service as usual

    Great service as usual. Charlie came out looking gorgeous. Wouldn't take him anywhere else. Great group of girls

    Sentiment
    • Positive
    Content
    • Grooming Results
    Apr 27, 2024
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Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for The Groom Room  based on online reviews collected from Trustpilot. The analysis helps Pet Grooming Business Owners, Pet Service Industry Analysts, Customer Experience Managers, Marketing Professionals in Pet Care, Pet Retail Store Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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