Magnificent Lake Views and Friendly Staff: A Review of the Spa Hotel
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Magnificent Lake Views and Friendly Staff: A Review of the Spa Hotel

Unlock Insights: Silva Hotel Spa - Balmoral Customer Feedback Report

Balmoral 33, Spa 4900 Belgium

This hotel offers magnificent views of a lake and has a perfect location for an evening in the pleasant small city of Spa. The staff is friendly and the rooms are clean and spacious. However, some guests felt that the amenities and service were not up to luxury standards. The hotel is dog-friendly and has good food options. Overall, it provides a relaxing atmosphere and is well-suited for nature lovers.

Source: Tripadvisor Reviews of Silva Hotel Spa - Balmoral

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Customer Feedback Analysis of Silva Hotel Spa - Balmoral

Explore our in-depth analysis of customer feedback for Silva Hotel Spa - Balmoral, highlighting key aspects like staff, location, and amenities.

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Custom Date - Dec 21, 2024
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  • Great for a short break of fresh air

    The staff were really friendly and helpful. Rooms were spacious (lake view, although no water in the lake) and clean. Wellness was small and intimate but sufficient for our 3 day stay. We would return. Hotel needs modernising.

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2022
  • New Years Eve

    hotel for dog lovers. Very good arrangement. The music band was fantastic. Good food. Very kind personnel. The bathroom could be a little cleaner. I might return to the hotel if there would be a floor or at least several rooms dog free.

    Sentiment
    • Positive
    Content
    • Spa and Wellness
    Dec 01, 2019
  • Lovely hotel, great buffet and breakfast, and friendly staff.

    It was our 3rd time in this hotel, and as the previous times we really enjoyed our stay! The design room was great, the buffet on Saturday evening very good and the breakfast elaborate and fantastic. We will definitely visit again!

    Sentiment
    • Positive
    Content
    • Food and Dining
    Nov 01, 2019
  • Ideal space for relaxing

    Well located space in a green scheme with all services you need to relax and enjoy benefits of nature combined to baths. I have been there with my girlfriend for her birthday and we had a nice trip, breaking everyday's life. Service is also excellent.

    Sentiment
    • Positive
    Content
    • Spa and Wellness
    Oct 01, 2019
  • 3 days during the festival of Francofolies

    Excellent service, very comfortable room with view on a nice landscape, well-equipped fitness center with a real swimming pool, excellent breakfast with a wide choice, nice and very customer-oriented personnel,

    Sentiment
    • Positive
    Content
    • Staff and Service
    Jul 01, 2019
  • Staff room and breakfast ok

    magnificent view on lake perfect room and bathroom fantastic multilingual staff good bar location perfect for evening in pleasant small city spa.....good casino and a lot of pleasant baes and good small restaurants perfect free parking in front

    Sentiment
    • Positive
    Content
    • View and Surroundings
    Jul 01, 2019
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46 Net Promoter
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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