Pumpkin pet insurance is praised for fast claim processing, excellent communication, quick reimbursements, and helpful customer service. Customers appreciate the ease of submitting claims, prompt payments, and coverage of vet costs. The company's transparency, responsiveness, and value for money are highlighted, with many recommending Pumpkin to friends and family.
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I was pleased from the get-go The first woman I spoke to was terrific. She explain everything to me and I accidentally deleted the message. She sent me so I had to call back and the other lady was wonderful. She explained everything to me when I had to do and resent everything for me. And I sent my bill and I was paid in two days so what more can you walk at 100% for my well for my Zoe
Excellent reputation, recommendations, flexibility in plans, supportive representative on phone with specific question, value
The customer service representative explained es my policy thoroughly and professionally. I was very pleased with the explanation of what was and was not covered. Great experience!
Pumpkin did a great job! I was very happy with their service. Our dog had lymphoma and everything was covered per the insurance. They sent us our checks with explanations and whenever I called I was able to get an answer! If we get another dog, I will definitely use Pumpkin for our pet insurance again.
The ease of the user friendly site combined with the customer service and the quick response and repayment. I tell everyone to look into Pumpkin insurance!
Pumpkin was recommended to me by my parents as I recently became a puppy mama and already had a 5 year old kitty cat. Well, I decided to take a look and the pricing per animal was phenomenal! As well, the reimbursement percentage makes vet bills so much easier to manage and helps me keep my furbabies up to date. When I filed my first claim, the representatives were super courteous on letting me know what documents were needed and were so quick to respond back once I submitted the paperwork!I cannot recommend pumpkin enough!
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This page displays purchase options and a preview of the customer feedback analysis report for Pumpkin based on online reviews collected from Trustpilot. The analysis helps Pet Insurance Agents, Veterinary Professionals, Pet Care Business Owners, Insurance Product Managers, Customer Experience Analysts to discover insights into what people love, dislike, and need.
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