Swag App User Frustration and Performance Issues
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Swag App User Frustration and Performance Issues

Users express frustration with Swag app, citing issues such as frequent crashes, sluggish performance, and difficulty in accessing features. Many find the interface unintuitive and the app filled with unwanted ads. Some users also report problems with shift management and notifications. Despite some positive feedback on ease of use, the app's overall performance and user experience fall short of expectations.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Terrible app.. cannot see how to confirm a shift. I get notifications that link me no where. Terrible overly complicated user interface. Designed poorly. Needs a much more thought out interface

    Sentiment
    • Negative
    Content
    • User Interface
    Feb 10, 2024

  • I just find this to be the most unintuitive app to use. You have to scroll sideways for a menu. It's just not easy to find what you're looking for in this app - I find I have to use my desktop instead.

    Sentiment
    • Negative
    Content
    • User Interface
    Feb 09, 2024

  • My bell icon has gone missing since updating app so can't see any shift updates from management. Uninstalled app and reinstalled and still nothing...

    Sentiment
    • Negative
    Content
    • Notifications
    Feb 06, 2024

  • App is filled with ads for shopping, credit cards etc. Takes ages to load. Roster and leave management is very disappointing. Very frequent updates that don't seem to fix flaws just make app even slower and show more ads.

    Sentiment
    • Negative
    Content
    • User Interface
    Feb 05, 2024

  • It doesnt deserve even 1 star, its so bad, hard to use. Straight advertising. Unlike Social Schedules which I really enjoyed and liked beforehand. It's so stupid.

    Sentiment
    • Negative
    Content
    • User Interface
    Feb 02, 2024

  • This app looks like it was designed by a child. Also the name Change makes it hard to find when I am looking for "employment hero" I have to remember the application is called "swag" the change makes absolutely no sense

    Sentiment
    • Negative
    Content
    • User Interface
    Jan 24, 2024
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Sentiment Analysis (of 30 reviews)
-7 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Swag by Employment Hero based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, UI/UX Designers, Customer Success Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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