Novotel Luxembourg Kirchberg - Friendly Staff and Spacious Rooms
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Novotel Luxembourg Kirchberg - Friendly Staff and Spacious Rooms

Unlock Insights: Novotel Luxembourg Kirchberg Customer Feedback Report

6 Rue du Fort Niedergruenewald Plateau du Kirchberg, Luxembourg City 2226 Luxembourg

Novotel Luxembourg Kirchberg offers a generally good stay with friendly staff and spacious rooms. The location is in the financial district, a short tram ride away from the city center. However, there was construction work during one guest's stay. The hotel is conveniently located near the European Convention Center and a train stop. The rooms are clean, but some guests mentioned stale air. The staff is friendly and accommodating, and the breakfast is excellent. The hotel is pet-friendly and offers free parking. The hotel is a good choice for business travelers and families.

Source: Tripadvisor Reviews of Novotel Luxembourg Kirchberg

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Customer Feedback Analysis of Novotel Luxembourg Kirchberg

Explore key insights from customer feedback on Novotel Luxembourg Kirchberg - Staff, rooms, location & more.

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Custom Date - Apr 26, 2025
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  • Wouldn't recommend

    The lady at reception was very pleasant. There is very noisy building work going on which we hadn't been informed about. Room very tired and dated. Bathroom smells. Sheets don't cover the whole mattress, so had to remake the beds. Close to a tram stop and food places.

    Sentiment
    • Negative
    Content
    • Room
    Jul 01, 2023
  • Great Staff, Nice Rooms

    Went for a convention event. We were treated very well. Staff were awesome. Room could have a more functional bathroom. Kitchen was very good. Bar was well stocked. Rooms were clean. Family friendly hotel. Will return.

    Sentiment
    • Positive
    Content
    • Staff
    Jul 01, 2022
  • great place to stay in Luxembourg

    Great place to stay in Luxembourg if you want ot be close to both the EU institutions and the city center. Friendly service, spacious rooms, good bar, gym, tram and bus service, one block from the Mudam museum and the Philharmony.

    Sentiment
    • Positive
    Content
    • Location
    Jul 01, 2022
  • Great staff makes a difference!

    You could say it’s just a hotel, because it is. Big rooms but nothing fancy. Good breakfast, lots of choices but the thing that really makes this hotel special and top class is it’s staff-especially the ones at the reception! They are just great and the main reason why I will choose this hotel again next time!

    Sentiment
    • Positive
    Content
    • Staff
    May 01, 2022
  • Nice stay but looks overpriced

    Good location, next to tram station. Room sizes are nice (though overall still feels high in price than value, as rooms are overall average). Good breakfast and room dinning services. Limited options for vegetarian and vegan though. Overall nice stay.

    Sentiment
    • Positive
    Content
    • Breakfast
    Mar 01, 2022
  • I recommend this hotel!

    What a great stay we had. The people who work there are amazing! So kind and helpful! The rooms are super clean and the rooms are big. They also have a parking lot so very convenient if you have a car. Trams are less than 5 min away. And you are in luxembourg city center in 10min! Would definitely stay here again. Thank you Novotel Kirchberg!

    Sentiment
    • Positive
    Content
    • Staff
    Jan 01, 2022
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64 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Novotel Luxembourg Kirchberg based on online reviews collected from Tripadvisor. The analysis helps Hotel Managers, Customer Service Analysts, Marketing Professionals, Travel Consultants, Hospitality Researchers to discover insights into what people love, dislike, and need.

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