Mixed Feedback for Mr Usta Türkiye's Home Service Platform
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Mixed Feedback for Mr Usta Türkiye's Home Service Platform

Mr Usta TĂźrkiye receives mixed feedback from customers, with praise for the concept and user-friendly design but criticism for pricing discrepancies and service delays. Users highlight the need for better communication, pricing accuracy, and overall service quality. While some appreciate the convenience and professional service, others express frustration over technical issues and unmet expectations. The platform aims to simplify home services and offer reliable solutions but faces challenges related to consistency and customer satisfaction.

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Harika

    Müşteri odaklı ve kaliteli hizmet veriyorlar. Hayatı kolaylaştıran Mr. Usta çalışanlarına teşekkür ederim.

    Sentiment
    • Positive
    Content
    • Quality of Service
    Jul 11, 2024
  • Gayet başarılı

    Uygulamanın mantığını destekliyorum umarım fiyat politikanız özverili ve anlayışlı olur ve kalır. Fiyatlar önemli

    Sentiment
    • Positive
    Content
    • Pricing and Transparency
    Aug 28, 2023
  • Uygulama Kullanımı Çok Kötü

    Abonelikten siparişi tamamlamaya kadar çok kötü bir süreç. Açık adresimi neden yazmam gerekiyor? Zaten konum alıyorsunuz. Bazı alanlarda asla ilerleyemiyorsunuz. Hizmeti alamadan uygulamadan çıktım.

    Sentiment
    • Negative
    Content
    • Application Experience
    Aug 23, 2023
  • İyi ustaya herkesin ihtiyacı var

    Aldığım hizmeti çok beğendim. Uygulamayı tekrar tekrar kullanacağım.
    Çok iyi ilgileniyorlar ve verdikleri hizmeti de çok beğendim.
    Fiyat bilgisi sabit olarak veriliyor. Ä°ndirim kuponlarÄą da cabasÄą

    Sentiment
    • Positive
    Content
    • Quality of Service
    Nov 12, 2022
  • Turkiye’de cok ihtiyac duyulan bir soruna cozum

    Uygulamanin cok rahat ve hizli bir kullanimi var. Gunluk tamir ve bakim ihtiyaclari icin, guvenilir, isinin ehli ustalarla calisan bir sistem. Islerin sigortali olarak yapilmasi, arkasinda firmanin durmasi ve alacagim servis icin ne kadar odeyecegimi onceden bilmek onemli.

    Sentiment
    • Positive
    Content
    • Service Variety
    Mar 08, 2022
  • 💯

    Uygulamada her şey detaylı anlaşılır şekilde gösterilmiş. Hayatımızı kolaylaştırıcak bir kuruluş mükemmel. ✨

    Sentiment
    • Positive
    Content
    • Quality of Service
    Mar 08, 2022
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Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Mr Usta Türkiye based on online reviews collected from App Store. The analysis helps Customer Service Managers, Product Managers, UX/UI Designers, Business Strategists, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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