Mixed Reviews for Symphony of the Seas Cruise Ship
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Mixed Reviews for Symphony of the Seas Cruise Ship

The Symphony of the Seas cruise ship receives mixed reviews, with some passengers praising the amazing food, shows, and activities available onboard, while others express disappointment with the crowded spaces, limited food options, and poor service. Highlights include the delicious dining options, fantastic shows like Hairspray, and the kids club. However, some guests were unhappy with the crowded guest services area, limited food options, and additional charges for room service. Overall, opinions on the Symphony of the Seas are divided.

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Custom Date - Apr 15, 2024
Featured Content
  • What’s great trip

    Amazing time so much for everybody to do never feels over crowded restaurants clean and allergy friendly.

    Sentiment
    • Positive
    Content
    • Activities
    Aug 20, 2023
  • Book!! do not hesitate!

    The best cruiseline! We thoroughly enjoyed all the ship had to offer. Clean, Service was great! Would definitely go back!

    Sentiment
    • Positive
    Content
    • Service
    Aug 10, 2023
  • Lost Luggage - Terrible Customer Service!

    My family and I embarked on the 7 Night Western Mediterranean Cruise aboard Symphony of the Seas on June 18th from Barcelona. Unfortunately, our experience was marred by a significant luggage issue that cast a shadow over the entire trip. Upon arriving in Barcelona, we…

    Sentiment
    • Negative
    Content
    • Cabin Experience
    Jul 20, 2023
  • We had an awesome trip!!

    Second cruise taken with the first being Harmony of the seas (royal Caribbean) This cruise line is a five star cruise line with alot of activities and off shore excursions

    Sentiment
    • Positive
    Content
    • Activities
    Jul 20, 2023
  • Worst experience

    This is our first cruise, and we were a little anxious about how it would be. We usually enjoy vacations with fewer people and prefer more relaxed concepts. This is a trip with the whole family, and we tried to have a positive attitude. First, I just want to recommend to…

    Sentiment
    • Negative
    Content
    • Ship Size
    May 20, 2023
  • Poor food offering

    The ship itself was OK and the shows were fantastic but sadly the food on offer was of poor quality and certainly not up to the same standard that we've had on a previous royal carrabien cruise. The service was rushed with orders being mixed up and food arriving cold.

    Sentiment
    • None
    Content
    • Food Quality
    May 20, 2023
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Sentiment Analysis
26 Net Promoter
Score
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