Highlights of Customer Experiences at Rebarts Blinds and Shades Store
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Highlights of Customer Experiences at Rebarts Blinds and Shades Store

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1227 Burlingame Ave, Burlingame, CA 94010, United States

Rebarts Blinds and Shades Store, a Hunter Douglas Gallery, has garnered positive reviews for its exceptional customer service and high-quality window treatments. Customers appreciate the professionalism and responsiveness of the team, particularly Bart and Chase, who assist with selection and installation. The installation process is noted for being smooth and efficient, often exceeding expectations. While many clients express satisfaction with the products and follow-up services, there are some concerns regarding post-installation support and communication lapses. Overall, Rebarts is recommended for its wide range of modern and stylish shades, making it a reliable choice for window coverings.

Source: Google Business Reviews of Rebarts Blinds and Shades Store Hunter

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Customer Feedback Analysis of Rebarts Blinds and Shades Store Hunter

Discover insights from Rebarts Blinds Store customer feedback analysis. Ideal for improving service & product quality.

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  • Rebarts Interiors teams is patient, professional, and personable all at the same time, as well as an expert in window coverings. Rebarts Interiors has been handling all of window design projects for our past 4 homes and rentals. There are a lot of different players out there but none that have exceeded our expectations like Rebarts and is willing to come back and work with our OCD. TRUST ME we are very particular and Bart and his team helps us work out every detail.

    Sentiment
    • Positive
    Content
    • Professionalism

  • I love supporting local businesses, whenever possible, and I have ordered a number of window treatments from Rebarts. Their Hunter Douglas product line is top-notch and I have ordered everything from simple shades to a beautiful remote-controlled roller shade for a large picture window. Chase is the best. She’s always responsive and ensures that I’m 100% satisfied with the products and installation. Highly recommend!

    Sentiment
    • Positive
    Content
    • Product Quality

  • Miss Chase worked with me to pick up excellent window treatments for my home. She was very responsive and wonderful! I am very pleased with the results in my home.

    Sentiment
    • Positive
    Content
    • Responsive Communication

  • Although the installation was good at the time, the service post that has not been great. It takes over a month to get a repair appointment even during the warranty period and they were a no show at the scheduled time after they changed the appointment multiple times. For the money you spend on these, the service should be better post installation.

    Sentiment
    • None
    Content
    • Post Installation Support

  • Awful Customer Service.... This company doesn't care about your business if you aren't a home in Hillsborough. Started off great, representative came over and measured. We talked through ideas. I went into the showroom to choose fabrics. Received a message that the fabrics I chose aren't available in the sizes I need. Why am I being shown options that aren't applicable? Instead of sending me alternatives that were in line with my picks - I never heard back. I had to follow up multiple times with no help of follow up on their part. Just Awful customer services.

    Sentiment
    • Negative
    Content
    • Customer Service

  • This review is a long time coming. Bart is extremely patient, professional and personal at the same time, and wildly knowledgeable about window treatments. I've been working with Rebarts Interiors since 2015 for all my interior design projects. We're extremely satisfied with their services and products.

    Sentiment
    • Positive
    Content
    • Professionalism
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82 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Rebarts Blinds and Shades Store Hunter Douglas Gallery based on online reviews collected from Google Business. The analysis helps Retail Store Managers, Customer Service Trainers, Interior Designers, Product Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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