Pestie, a DIYpest control solution, receives mixed reviews. While some customers praise its effectiveness, ease of use, and cost-efficiency, others express frustration with delivery delays, unresponsive customer service, and issues with product quantity and sprayer quality. Many highlight the positive results in controlling pests like ants and spiders, but some mention ongoing pest problems. Overall, Pestie's customer service responsiveness, product effectiveness, and ease of application are key points in customer feedback.
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Dont be decieve by pestie!!! It doesnt work at all!!!! Trying to get my refund is a nightmare!!! Horrible company!!! You cant even put a review on the company itself!!!!
Sentiment
Negative
Content
Customer Service Experience
Apr 16, 2024
Good company until you want customer…
Good company until you want customer service. They say cancelling is easy but it's anything but. I've tried calling numerous times to cancel any further shipments. And can never reach a customer service rep. I've left messages for a call back, never received one. I've tried messaging on messenger. No response. I wouldn't recommend any company who doesn't care about their customers.
Sentiment
Negative
Content
Customer Service Experience
Mar 11, 2024
Rough start...
I cannot comment on the product because the process of getting the product is so bad, that I'm not sure if I can trust them to have a reliable product. I placed an initial order and two weeks after placing it, it still has not arrived. If you try to contact them, you will too, be frustrated. Their phones go to voicemail, and no one calls back. The chat function does not work on a mobile device, so you have to use a computer to contact them. Then, maybe they will respond. They ship via DHL to th...
Sentiment
Negative
Content
Product Delivery Time
Nov 11, 2023
I prefer the liquid
I prefer the liquid, as it seems to work better, but this method of pest control is a lot better than paying someone to spray something that might, or might not work!
Sentiment
Positive
Content
Product Effectiveness
Oct 24, 2023
3 year user!
I have been using this for a couple of years. I had one sprayer stop working and was sent a replacement without any problem. My ant problem is no more!!
Sentiment
Positive
Content
Product Effectiveness
Oct 24, 2023
Wonderful customer service
Wonderful customer service. Not only do I love pestie because it truly works , but they are very accommodating. I’ll never stop using this product.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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