Mixed feedback on CASETiFY products and services. Customers appreciate the quality and design of the cases but report issues such as wrong deliveries, lack of customization options, slow customer service, and color fading over time. Despite positive comments on product durability and aesthetics, concerns about delivery times, account setup errors, and out-of-stock notifications are recurrent.
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Website is user friendly. Easily to find products. Should provide more offers/ discounts to attract more buyers
Sentiment
Positive
Content
Price and Value
Mar 14, 2024
Es primera vez que adquiero productos…
Es primera vez que adquiero productos de esta marca y la experiencia de compra, me resulta amena, sencilla y eficiente.
Sentiment
Positive
Content
Ordering Experience
Mar 14, 2024
I like the product But customer service…
I like the product But customer service is lousy, reply too slow and dont answer my question at all .An auto reply to my question only
Sentiment
None
Content
Customer Service
Mar 14, 2024
Can’t make an account
I’ve purchased here before and couldn’t make my account then. Still can’t and it’s been MONTHS. Really disappointed because I’m supposed to have rewards due to my previous purchase but it still failed to set up my account. Constantly showing errors that something was wrong with my password set up. It checked off all the requirements and was re typed to be the same. Still nothing. Tried multiple different passwords and variations. NOTHING. I gave up and just made the payment without my coupon or...
Sentiment
Negative
Content
Account Setup Issues
Mar 14, 2024
Quality not good
Some product quality is not good of the lens protector, I’m disappointed that the stone to get away only one month.
Sentiment
None
Content
Product Quality
Mar 14, 2024
Order was incomplete
Order was incomplete. Didn’t receive full order that I paid for
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This page displays purchase options and a preview of the customer feedback analysis report for CASETiFY based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Analysts, Customer Experience Specialists, E-commerce Managers, Brand Strategists to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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