Mixed Feedback on CASETiFY Products & Services
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Mixed Feedback on CASETiFY Products & Services

Mixed feedback on CASETiFY products and services. Customers appreciate the quality and design of the cases but report issues such as wrong deliveries, lack of customization options, slow customer service, and color fading over time. Despite positive comments on product durability and aesthetics, concerns about delivery times, account setup errors, and out-of-stock notifications are recurrent.

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Custom Date - May 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Website is user friendly

    Website is user friendly. Easily to find products. Should provide more offers/ discounts to attract more buyers

    Sentiment
    • Positive
    Content
    • Price and Value
    Mar 14, 2024
  • Es primera vez que adquiero productos…

    Es primera vez que adquiero productos de esta marca y la experiencia de compra, me resulta amena, sencilla y eficiente.

    Sentiment
    • Positive
    Content
    • Ordering Experience
    Mar 14, 2024
  • I like the product But customer service…

    I like the product But customer service is lousy, reply too slow and dont answer my question at all .An auto reply to my question only

    Sentiment
    • None
    Content
    • Customer Service
    Mar 14, 2024
  • Can’t make an account

    I’ve purchased here before and couldn’t make my account then. Still can’t and it’s been MONTHS. Really disappointed because I’m supposed to have rewards due to my previous purchase but it still failed to set up my account. Constantly showing errors that something was wrong with my password set up. It checked off all the requirements and was re typed to be the same. Still nothing. Tried multiple different passwords and variations. NOTHING. I gave up and just made the payment without my coupon or account reward. Never shopping here again.

    Sentiment
    • Negative
    Content
    • Account Setup Issues
    Mar 14, 2024
  • Quality not good

    Some product quality is not good of the lens protector, I’m disappointed that the stone to get away only one month.

    Sentiment
    • None
    Content
    • Product Quality
    Mar 14, 2024
  • Order was incomplete

    Order was incomplete. Didn’t receive full order that I paid for

    Sentiment
    • Negative
    Content
    • Delivery and Shipping
    Mar 14, 2024
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CASETiFY  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Analysts, Customer Experience Specialists, E-commerce Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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