Spoonflower Customer Service and Fabric Quality Impressions
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Spoonflower Feedback Report: Dive into Customer Insights

Spoonflower Customer Service and Fabric Quality Impressions

Spoonflower impresses customers with helpful and fast customer service, addressing quality issues promptly and with solutions like refunds or reprints. Despite some initial challenges like misinformation, high sample prices, and occasional flaws in the first print batches, Spoonflower stands out for its unique fabric designs, ease of use, and quick delivery. Customers appreciate the range of available designs, quality materials, and the positive assistance from the team. The platform's user-friendly website, excellent customer support, and commitment to resolving issues efficiently contribute to a satisfying shopping experience for fabric enthusiasts.

Best for
  • Fashion Designers
  • Interior Designers
  • Textile Industry Analysts
  • Retail Buyers
  • Product Managers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Answered my question in regards to…

    Answered my question in regards to metallic wallpaper announcement overlay.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 25, 2024
  • Great customer service

    Was easy fast professional customer service

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 24, 2024
  • Got a quick response from the team

    Got a quick response from the team, and they're super helpful. Thank you.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 24, 2024
  • Whenever I ask a question

    Whenever I ask a question, I get an answer within 24 hours. Great help.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 24, 2024
  • Problem Solved!

    The staff was extremely helpful in resolving a mistake I had made in ordering.

    Sentiment
    • Positive
    Content
    • Issue Resolution and Refunds
    Apr 23, 2024
  • Excellent fabric and design

    Excellent fabric and design, quick shipping too.

    Sentiment
    • Positive
    Content
    • Fabric Quality and Variety
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
78 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Spoonflower  based on online reviews collected from Trustpilot. The analysis helps Fashion Designers, Interior Designers, Textile Industry Analysts, Retail Buyers, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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