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Magnificent Lake Views and Friendly Staff: A Review of the Spa Hotel

Magnificent Lake Views and Friendly Staff: A Review of the Spa Hotel

30 reviews between May 01, 2019 and Jun 01, 2023.

This hotel offers magnificent views of a lake and has a perfect location for an evening in the pleasant small city of Spa. The staff is friendly and the rooms are clean and spacious. However, some guests felt that the amenities and service were not up to luxury standards. The hotel is dog-friendly and has good food options. Overall, it provides a relaxing atmosphere and is well-suited for nature lovers.

Silva Hotel Spa - Balmoral
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30 reviews between May 01, 2019 and Jun 01, 2023.

May 01, 2019 - Jun 01, 2023

Popular Phrases

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  • Great for a short break of fresh air

    The staff were really friendly and helpful. Rooms were spacious (lake view, although no water in the lake) and clean. Wellness was small and intimate but sufficient for our 3 day stay. We would return. Hotel needs modernising.

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2022
  • Very disappointing

    Overpriced and over rated.More than 2 hours waiting for dinner and the answer when we asked for it was: “that is a good question”(arrived at 10:35pm)... Additionally parking was full, there was only a coffee machine for all, furniture old and personal not nice...

    Sentiment
    • Negative
    Content
    • Food and Dining
    Apr 01, 2021
  • A very nice stay!

    We had a very nice stay of 4 days with our family group of 4 people. The rooms (1 regular and 1 family) were nice and clean; one with panoramic view. We had dinner twice and the menu was perfect. Breakfast buffet was OK. Well organized Covid prevention.

    Sentiment
    • Positive
    Content
    • Cleanliness
    Aug 01, 2020
  • New Years Eve

    hotel for dog lovers. Very good arrangement. The music band was fantastic. Good food. Very kind personnel. The bathroom could be a little cleaner. I might return to the hotel if there would be a floor or at least several rooms dog free.

    Sentiment
    • Positive
    Content
    • Spa and Wellness
    Dec 01, 2019
  • Lovely hotel, great buffet and breakfast, and friendly staff.

    It was our 3rd time in this hotel, and as the previous times we really enjoyed our stay! The design room was great, the buffet on Saturday evening very good and the breakfast elaborate and fantastic. We will definitely visit again!

    Sentiment
    • Positive
    Content
    • Food and Dining
    Nov 01, 2019
  • Very good value for !

    Great place to stay, nice ! Dog friendly, big room with amazing view. Very welcoming staff ! Nice spa ( Jaccuzi should be a bit hottest ) . Food (Diner and Breakfast) was amazing too, quality products. The location is great for the nature lovers and Hotel is close to city center.

    Sentiment
    • Positive
    Content
    • View and Surroundings
    Nov 01, 2019
  • Ideal space for relaxing

    Well located space in a green scheme with all services you need to relax and enjoy benefits of nature combined to baths. I have been there with my girlfriend for her birthday and we had a nice trip, breaking everyday's life. Service is also excellent.

    Sentiment
    • Positive
    Content
    • Spa and Wellness
    Oct 01, 2019
  • 3 days during the festival of Francofolies

    Excellent service, very comfortable room with view on a nice landscape, well-equipped fitness center with a real swimming pool, excellent breakfast with a wide choice, nice and very customer-oriented personnel,

    Sentiment
    • Positive
    Content
    • Staff and Service
    Jul 01, 2019
  • Nice hotel

    We had a nice, clean, spacious double room with a great view. The staff was friendly. The breakfast buffet was pretty standard. Nothing special there. We didn't have dinner here. This hotel is certainly something I'll consider again when I ever come back to Spa.

    Sentiment
    • Positive
    Content
    • Room and Bathroom
    Jul 01, 2019
  • Staff room and breakfast ok

    magnificent view on lake perfect room and bathroom fantastic multilingual staff good bar location perfect for evening in pleasant small city spa.....good casino and a lot of pleasant baes and good small restaurants perfect free parking in front

    Sentiment
    • Positive
    Content
    • View and Surroundings
    Jul 01, 2019
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Sentiment Analysis

46 Net Promoter
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