SevDesk App Review Analysis: Elevate Your App Experience
SevDeskapp users express concerns about functionality discrepancies between the app and browser version, slow performance with high item counts, lack of essential features like invoice copying, and problematic user experience. Issues with pricing display, bugs, login errors, and customer service dissatisfaction are highlighted. Despite some positive feedback on continuous improvements and customer service, critical issues like inability to copy invoices and essential functionality gaps hinder user satisfaction.
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Die App zeigt doppelt so hohe Preise an als die Website. Hätte ich das gewusst wäre ich bei meinem bisherigen Anbieter geblieben. Riesenenttäuschung!
Sentiment
Negative
Content
Price and Value
Jan 21, 2024
Gut
Die App ist gut und übersichtlich.
Leider noch kleine Fehler, z.B. Kontostand aktualisiert sich nicht automatisch.
Sentiment
Positive
Content
Bugs and Technical Issues
Jan 11, 2024
Perfekt
Perfekt, aber nach 24 Monaten wird der Preis extrem hochgeschraubt! Ich denke über ein Wechsel nach!
Ansonsten Top!
Sentiment
Positive
Content
Price and Value
Jan 10, 2024
Gutes und übersichtliches Programm
Toller Kundenservice und super Programm
Sentiment
Positive
Content
Customer Service Experience
Dec 27, 2023
Fehlerhaft
Leider funktioniert die App nicht fehlerfrei. Beispielsweise werden Korrekturen zwar angenommen, allerdings später auf der fertigen Rechnung anders angezeigt.
Sentiment
Negative
Content
Bugs and Technical Issues
Dec 14, 2023
Verschlimmert jetzt geht nicht mal mehr Autos scannen
Einfach immer mehr Bugs. Ich kann noch nicht mal mehr die automatische Belegerkennung nutzen. Komplett unbrauchbar seit Update
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for sevdesk based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Experience Specialists, Business Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
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Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
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Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
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