Scentbird Review: Wide Selection but Issues with Pricing and Cancelation
Discover Key Insights from Scentbird Customer Reviews
Scentbird offers a wide selection of perfumes and other items, but the prices can be high for customers outside of the USA due to shipping and exchange rates. Some customers have had issues with canceling their subscriptions and receiving their orders. However, many customers enjoy the customization and convenience of the subscription service.
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My order has been "waiting for delivery" for over 3 weeks. Contacted Scentbird. No reply. Canceled subscription. Watching my account. I'll bet I get charged again.
Sentiment
Negative
Content
Cancellation and Customer Service
Aug 12, 2023
scammed people out of survey free items…
scammed people out of survey free items that they were TOLD they would get
Sentiment
Negative
Content
Unknown
Jul 27, 2023
Love Scentbird
Designer fragrances to try that last a month or more, great price so happy I subscribed and will get to try even more
Sentiment
Positive
Content
Selection and Variety
Jul 03, 2023
The entire process is wonderful
The entire process is wonderful. I love trying all the different scents and not have to buy a large bottle. My Scentbird delivery day is my favourite day of the month.
Sentiment
Positive
Content
Subscription Experience
Jun 26, 2023
I have been a member about 4-5 mths and…
I have been a member about 4-5 mths and have loved each delivery and scent. Comes in a timely manner.
Sentiment
Positive
Content
Subscription Experience
Jun 06, 2023
I have enjoyed everyone of the sents…
I have enjoyed everyone of the sents have been wonderful. I have loved them all.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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