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Mixed Reviews for Roborock S8 Robot Vacuum

Mixed Reviews for Roborock S8 Robot Vacuum

29 reviews between Jun 28, 2023 and Oct 27, 2023.

The Roborock S8 robot vacuum receives mixed reviews, with some users praising its cleaning abilities while others complain about its functionality and maintenance requirements. Issues include getting stuck on rugs, missing dirt, small dust bin and water tank, and the need for constant emptying and refilling. Some users also report software and hardware problems, such as fan units not working and difficulty charging. However, others find the vacuum efficient and love its mapping and mopping features.

- roborock S8 Robot Vacuum and Mop Cleaner, DuoRoller Brush, 6000Pa Suction, ReactiveAI 2.0
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29 reviews between Jun 28, 2023 and Oct 27, 2023.

Jun 28, 2023 - Oct 27, 2023

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  • Dead out of the box

    I have never purchased an electronic that doesn't work out of the box. This is unreal. I will never purchase anything from this brand again. Read the forums on Reddit, this is a known issue. Garbage products

    Sentiment
    • Negative
    Content
    • Defective Product
    Oct 17, 2023
  • The mop portion not great

    Looses some of its abilities after a few months. Wish it came with self emptying dock

    Sentiment
    • None
    Content
    • Maintenance
    Oct 08, 2023
  • Powerful suction..

    It does a great job!! We vacuumed the rug the day before. It was unbelievable how much dust and dirt came out of the rug the next day. Mopping function is great does a great job!!

    Sentiment
    • Positive
    Content
    • Cleaning Performance
    Sep 16, 2023
  • Life Changing

    If you have kids or pets or just a big house this is a must have. To be honest before this I was always skeptical or robotic vacuums. Do these really work? Do people really need this? Is it worth the money. Emphatically yes to all three. This cleans the entire downstairs of my house (1000+ square feet) carpet, hardwood, and tile, to gleaming perfection in an hour. The app is intuitive and easy to use. Kids spilled something? Two taps and the robot is mopping the kitchen. Messy play I. The living room? Clean that please. Everyone’s asleep and I want to wake up to a clean house? Do your scheduled cleaning at night and go charge. This thing is great. Highly, highly recommend.

    Sentiment
    • Positive
    Content
    • Cleaning Performance
    Aug 28, 2023
  • It is a good robot but too much to maintain

    The robot is super smart and very useful. However the dust bin and water tank are MINI. Also removing the mop from the mop bracket is not easy. Everyday I had to refill the water tank and hand wash the mop. And the dusk bin has to be empty at least every three days. It also has a auto emptying and mop washing station but sold separately. I think it will be a fantastic combo if I purchased the $1300 combo from the beginning. However the station is not sold separately at the moment of my purchase.

    Sentiment
    • None
    Content
    • Maintenance
    Aug 26, 2023
  • Not what I thought

    In the first week it tried to eat a sock and got jammed, thought it was supposed to avoid such things.
    After that I found long fringe on the end of throw rugs is an issue. Jams the dual brush every time.
    Yesterday it found a piece of paper than must have fallen onto the floor and it sucked it in, that's on me.
    Today it can't find the way back to the dock and the map is gone. No idea why that happened? Its less than 30 days old and I have had to just carry it from where ever back to the dock several times. Not sure this one is as good as they say.

    Sentiment
    • Negative
    Content
    • Mapping and Navigation
    Aug 04, 2023
  • Terrible customer Service, poor quality

    Products fail towards the end of warranty and dealing with the customer service is a pain. You usually end up shipping the whole robot/dock etc. and source a box…

    Sentiment
    • Negative
    Content
    • Customer Service
    Aug 04, 2023
  • Amazing on Hard Floors. Poor Performance With Carpet

    This robot vacuum has a lot of features and I watched hours of YouTube reviews that led me to get it. It’s fantastic on hard floors in every way. Even the mopping feature is amazing.

    For carpet? It sucks in a bad way. IT REALLY SUCKS. Even at the ultra MAX+ suction setting, it leaves ALOT of surface level dog hairs. We are talking longer hairs on top of the carpet that can freely move around. Sure, it still gets dust and dander, but not the bigger hairs.

    My older Neato D7 blows this thing out of the water. It’s so poor and such a let down that I had to give it a 1 star review. All the cool technology in the world can’t make up for it failing to perform at its primary function, which is vacuuming.

    The photo attached is an example where it has gone over the same spot 3 times on the MAX+ setting and left tons of surface hairs. Now I have to buy another vacuum to handle this issue.

    Sentiment
    • Negative
    Content
    • Pet Hair
    Jul 29, 2023
  • Life changing!

    I had a dumb robovac and it doesn't even come close to comparing to this. Plus my dog has super long hair and it doesn't get caught up in the dual brushes. I run this just about every day now. Love it!

    Sentiment
    • Positive
    Content
    • Pet Hair
    Jul 08, 2023
  • There is no easy way to empty the dust bin.

    There is no easy way to empty the dustbin. You have to pull out the garbage by hand thru a small opening. Whoever designed this vacuum did not have the foggiest idea of what they were doing.

    Sentiment
    • Negative
    Content
    • Maintenance
    Jun 28, 2023
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Sentiment Analysis

-4 Net Promoter
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