Mixed Reviews on Language Support and GPS Accuracy
Discover Insights from Google Maps User Feedback Analysis
Mixed reviews regarding the language support and accuracy of the GPS directions. Users reported issues with the app confusing Dutch and Afrikaans. Some also mentioned unreliablelocation tracking and a lack of alternative routes when main roads are closed due to construction. Overall, the app was considered useful by many users.
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Voice guidance not available in Afrikaans. Some system settings confuse Dutch and Afrikaans. Disappointing that this is still an issue in 2023.
Sentiment
Negative
Content
Language Support
Aug 12, 2023
I have reported a main road that is closed due to construction several times. The app still directs me to use the road even though it can't be used, and provides no alternative route.
Sentiment
Negative
Content
Navigation Accuracy
Jan 25, 2023
Liggingdeling kort werk. Onbetroubaar, en hak verskriklik vas as iemand êrens heen ry. Verloor gereeld syn op iPhone, kan nooit iemand met 'n iPhone loop opspoor nie. Sal graag ligging geskiedenis/tydlyn ook wil sien. En dan eendag, sleutels, tasse, alles wat slim is en deesdae opgespoor kan word.
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This page displays purchase options and a preview of the customer feedback analysis report for Google Maps – Programme op Google Play based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Digital Marketers, Data Analysts to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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