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Review: DoubleTree by Hilton Luxembourg - Friendly Staff and Great Location

Review: DoubleTree by Hilton Luxembourg - Friendly Staff and Great Location

30 reviews between Aug 01, 2022 and Oct 01, 2023.

A review of DoubleTree by Hilton Luxembourg highlighting the friendly staff, spacious and clean environment, great location, and nice rooms. Some guests experienced issues with breakfast and maintenance, but overall enjoyed their stay. The hotel offers amenities such as a restaurant, parking, bar, and swimming pool. The location is a bit far from the city center, but accessible through public transportation. The hotel is recommended for its views and helpful staff.

DoubleTree by Hilton Luxembourg
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30 reviews between Aug 01, 2022 and Oct 01, 2023.

Aug 01, 2022 - Oct 01, 2023

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  • Old hotel with old used furniture

    Very old furnished. 3 elevators available but till 10 min. waiting time. Taxi from LUX airport costs Euro 55,--. Driving time approx. 20 min. Bad experience: It is not possible to get and pay the invoice BEFORE check-out. This is the first time that I get this experience.

    Sentiment
    • None
    Content
    • Maintenance and Facilities
    Oct 01, 2023
  • Comfortable stay at Double Tree Luxembourg

    Double Tree Luxembourg offers all the amenities that someone would expect to have in any hotel. Room service, Restaurant, Parking, Bar, Swimming pool and of course lovely views if you manage to get a room on an upper floor.

    Sentiment
    • Positive
    Content
    • Maintenance and Facilities
    Oct 01, 2023
  • 30 years with Hilton and this is the WORST !

    As a Hilton Honors member for over 30 years this is not only the worst experience, but the only bad experience with this chain. I was appalled at what I witnessed to include seeing a guest minor request for a shower chair to accommodate a disability. Dirty rooms and very rude staff.

    Sentiment
    • Negative
    Content
    • Maintenance and Facilities
    Sep 01, 2023
  • The only place to stay in town

    Repeat visitor for more than 20 years, this is my home away from home. Amazing views, quiet surroundings, ample parking, friendly and efficient staff, generous sized rooms. Prices are very reasonable depending on the season. Thank you very much !

    Sentiment
    • Positive
    Content
    • Staff and Service
    Jul 01, 2023
  • Awesome place to be in

    Friendly staff and pleasant. Very spacious and clean environment. Great location. Nice rooms and great service. Huge parking and facilities. A place must stay in when in Luxembourg and will sure come back when in Luxembourg again.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Jun 01, 2023
  • Dissapointing for a hilton chain

    Very dated hotel. Light in the bedroom entry was stuck on. (Even when light switch was off.) Bathroom was outdated and had some old stains. Buffet breakfast was average quality compared to others. Honestly a bit disappointing for a Hilton hotel.

    Sentiment
    • None
    Content
    • Room Cleanliness
    May 01, 2023
  • Good hotel - good stay

    Very nice hotel - spacious rooms and very clean and comfortable. Very useful FREE bus that takes you to the town centre - which is a must. Good ok - breakfast is ok if it’s not busy! We were on 16 floor and views were great. Staff very helpful and very friendly.

    Sentiment
    • Positive
    Content
    • Breakfast Experience
    Apr 01, 2023
  • A day at Hilton!

    The quality of the service provided was not as expected.There was a lack of staff. Check in took a lot of time and the staff did not assist us to be seated in the restaurants. We had to order food from outside! Not up to the level expected from a Hilton Hotel!

    Sentiment
    • None
    Content
    • Staff and Service
    Mar 01, 2023
  • excellent

    A great hotel . Room is spacious . Breakfast is excellent . bus is very close which is convenient . The only thing is that there is nothing close to the hotel within walking distance. The view from your room is nice

    Sentiment
    • Positive
    Content
    • Location and Accessibility
    Dec 01, 2022
  • Stay in DbT Luxemburg

    Nice hotel with amazing view from upper floor. Only one difficulties is location - hotel a bit far away from city center. Very good breakfast with efficient service. Delicious cookies available during check in :)

    Sentiment
    • Positive
    Content
    • Location and Accessibility
    Nov 01, 2022
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