Renewed iPhone Reviews on Amazon

Well packaged. Like new. Was easy to follow instructions and transfer data from old phone to this one. I’ve been using now for 3 weeks with no issues or glitches.

Product came with no scratches, cracks, or dents. It’s literally brand new! Runs smoothly and has a great battery life. It was supposed to come on Wednesday 3rd but ended up coming today the 30th which is a plus. Comes with a charger and the charger box as well.

Huge mistake purchasing a "renewed" phone. Was in a jam, and needed one overnight. Operating system does not work efficiently. Still had presets from previous owner. Back glass cracked first week with case on it. Not orginal replacement parts. It makes calls and texts. My mistake for trying to save a 100 bucks. Should have ordered from apple directly.

Alright to use but couple of noticeable flaws

Recibí el teléfono y cumplió al 100 por ciento mis expectativas, batería, funcionalidades y estado físico. Recomiendo este vendedor, pues el teléfono incluso venía con un certificado de Amazon donde se marcaba toda la revisión del producto para garantizar su buen estado

The phone came fully unlocked. Has 100% battery healthy and like new condition.

Works fine

Recommended 10/10. Will buy more refurbished products now that I know they work like new. No defects.

This IPhone 13 would be perfect if they hadn’t got rid of the “big button”. Swipes don’t always work, especially the swipe up from the bottom to see all your open apps to switch back and forth between apps. Apple, bring back the “bug button”!

Worked perfect durable

This is the second renewed item I have bought from amazon as I am very cost conscious.. The other was my robot vacuum, and they have both been amazing! They arrived in new condition and robot is still going after years of service.. my phone is amazing.. I get attached to things so I don’t change phones often.. I still miss the home button on my 6s which is what I went to a 13 from.. sure hope this one last as long as that one! And wait! That one was handed down from my daughter.. I do love my light pink 13! Thanks Amazon!

I purchased this phone after doing research on other refurbished phones from Best Buy and Apple- and since this phone sells directly from Amazon I trusted it. I received it and followed the instructions given in the Amazon Renewed packaging and transferred my Sim Card. About 20-30 min later, I received a text and email from my phone carrier:

Unpaid Device Message: Hi, it's AT&T - we had to block your device and turn off your service due to an unpaid installment plan.

Turns out, Amazon sold me this device illegally. Wherever they got it from, it was unpaid, and now I don't have phone service. After speaking with their Customer Service team (on chat because I cannot make calls now... to anyone) the most they could do was set me up for a return as if what they had just done wasn't illegal.

Save yourself the headache- spend the extra $150 on a new iPhone 13 directly from Apple.

Sincerely, Someone who doesn't want you to have the day that I've had.

Cumplió todas mis expectativas

Is a good product and don’t have any problems

I purchased this phone for my mother and she likes its. It works like any other iPhone, the battery life lasts more than 8hours a day. She receives and makes phone calls, the camera works and takes great pictures too. Not too bad and little pricey but it’s worth it. The phone has different colors to choose from, so options and we like it. Great buy!

Love my new phone, I got the refurbished option and haven’t had any issues. Phone works perfect, and there is amazon support for a year after you get the phone if needed.

I AM BEYOND DISSATISFIED AND DISAPPOINTED.
I bought an iPhone as my husband’s birthday gift. He opened it and put his SIM card in and started transferring his information. As soon as everything was transferred, he got a text message (see picture) stating that the phone was attached to an account with an unpaid balance. We immediately contacted Amazon and the representative stated that the best option was to contact AT&T who could reset the phone. We called AT&T and we’re told that the phone is a BLACKLISTED aka STOLEN phone!! We immediately called Amazon back and explained the situation and was told by that representative that he was “sorry to hear that, but maybe I should’ve bought something more special” for my husband’s gift. I was told there is nothing he could do but send me the return label. I tried to ask what does Amazon do to “renew” their phones and ensure this does not happen again and he said that he is just customer service and that’s not something he handles. I then called the support number on the “Certified Renewed” card included in the phone’s packaging. I was first sent to Kindle support and he transferred me to the correct department. The next representative told me that the only thing she could do was send me a return label. I posed the question again how Amazon certifies their devices to ensure we do not get another black listed phone again. She stated “we don’t have an answer for that question” and “maybe I just got unlucky because this usually does not happen”. In conclusion, this was the worst customer service I have experienced in years and I am truly disappointed and disgusted with how this situation was handled.

Honestly didn't notice much difference between XR and 13, other than the 13's OLED display, nothing wowed me.

It looks brand new. I had no issues with it at all. No scratches I love it

I am enjoying my phone no issues yet and I have had it for a month

I’m a big fan of Apple products, especially their phones. I do not however have to have the newest model I upgraded from an iPhone 8 to this iPhone 13, and got a great price for it by using Amazon renewed program. The phone is literally just like new. I can really notice the speed increase, and I love the 5G connectivity. Very happy with this purchase.

Great product, as new

el teléfono esta 100/100 no tiene ninguna falla fisica ni tecnica. funciona perfectamente, es como tenerlo nuevo de paquete

The description says unlocked for all carriers, totally not true.. False advertisement !!

This iPhone only allows T-Mobile !

Beware folks

It comes with a regular charger instead of fast one like they said it would. Phones fine tho