Announcing Our GPT Integration: Transform Customer Reviews into Powerful Marketing
Renewed iPhone Reviews on Amazon

Renewed iPhone Reviews on Amazon

30 reviews between Mar 17, 2023 and May 17, 2023.

These 30 reviews are of Renewed iPhones sold on Amazon. The reviews are mostly positive, with users expressing satisfaction with the devices' condition and functionality. Some users reported issues with the phones being blacklisted or not fully unlocked, but these seem to be isolated cases. The program's price and convenience have made it a popular option among buyers seeking a more economical way to upgrade their devices.

iPhone 13, 128GB, Product Red - Unlocked (Renewed Premium) : Cell Phones & Accessories
Need to analyze more reviews?

This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.

  • Its like new

    It is like a brand new iphone, everything has worked perfectly and I am happy with my purchase

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 17, 2023
  • Unhappy

    I was very disappointed with the phone. It looked great, worked fine until I tried to make a call. My carrier stated that the phone was on a black list (stolen, reported lost) and I was unable to connect to my service provider.

    Sentiment
    • Negative
    Content
    • Orders and Delivery
    May 16, 2023
  • Love it!

    Very nice phone. I wish it was able to go up to 100% charge though. It only charges up to 90%. But it works and not bad. I upgraded from the iPhone 7 and I’m very impressed with all the new features

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 14, 2023
  • Perfect

    No issues! I’ve had my phone for about two months and it works perfectly with no issues!

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 10, 2023
  • Stopped charging after 2 days of owning

    Worked perfectly upon receiving and charged fully the first night. On the second night, wouldn't charge, not matter what charger/outlet was used. Phone ended up locking up as well so nothing could be done to it.

    Sentiment
    • Negative
    Content
    • Features and Quality
    May 10, 2023
    • As advertised

      Well packaged. Like new. Was easy to follow instructions and transfer data from old phone to this one. I’ve been using now for 3 weeks with no issues or glitches.

      Sentiment
      • Positive
      Content
      • Others
      May 03, 2023
    • Great Buy!

      Product came with no scratches, cracks, or dents. It’s literally brand new! Runs smoothly and has a great battery life. It was supposed to come on Wednesday 3rd but ended up coming today the 30th which is a plus. Comes with a charger and the charger box as well.

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 30, 2023
    • Poor performance

      Huge mistake purchasing a "renewed" phone. Was in a jam, and needed one overnight. Operating system does not work efficiently. Still had presets from previous owner. Back glass cracked first week with case on it. Not orginal replacement parts. It makes calls and texts. My mistake for trying to save a 100 bucks. Should have ordered from apple directly.

      Sentiment
      • Negative
      Content
      • Features and Quality
      Apr 30, 2023
    • A little more flaws than I expected

      Alright to use but couple of noticeable flaws

      Sentiment
      • None
      Content
      • Features and Quality
      Apr 28, 2023
    • Excelente producto y condiciones

      Recibí el teléfono y cumplió al 100 por ciento mis expectativas, batería, funcionalidades y estado físico. Recomiendo este vendedor, pues el teléfono incluso venía con un certificado de Amazon donde se marcaba toda la revisión del producto para garantizar su buen estado

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 28, 2023
    • Like new. Condition

      The phone came fully unlocked. Has 100% battery healthy and like new condition.

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 25, 2023
    • Works fine

      Works fine

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 18, 2023
    • Like New!!

      Recommended 10/10. Will buy more refurbished products now that I know they work like new. No defects.

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 18, 2023
    • Perfect except for 1 thing

      This IPhone 13 would be perfect if they hadn’t got rid of the “big button”. Swipes don’t always work, especially the swipe up from the bottom to see all your open apps to switch back and forth between apps. Apple, bring back the “bug button”!

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 17, 2023
    • Phone

      Worked perfect durable

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 16, 2023
    • So far I love it!

      This is the second renewed item I have bought from amazon as I am very cost conscious.. The other was my robot vacuum, and they have both been amazing! They arrived in new condition and robot is still going after years of service.. my phone is amazing.. I get attached to things so I don’t change phones often.. I still miss the home button on my 6s which is what I went to a 13 from.. sure hope this one last as long as that one! And wait! That one was handed down from my daughter.. I do love my light pink 13! Thanks Amazon!

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 15, 2023
    • I never leave reviews - DO NOT buy this phone.

      I purchased this phone after doing research on other refurbished phones from Best Buy and Apple- and since this phone sells directly from Amazon I trusted it. I received it and followed the instructions given in the Amazon Renewed packaging and transferred my Sim Card. About 20-30 min later, I received a text and email from my phone carrier:

      Unpaid Device Message: Hi, it's AT&T - we had to block your device and turn off your service due to an unpaid installment plan.

      Turns out, Amazon sold me this device illegally. Wherever they got it from, it was unpaid, and now I don't have phone service. After speaking with their Customer Service team (on chat because I cannot make calls now... to anyone) the most they could do was set me up for a return as if what they had just done wasn't illegal.

      Save yourself the headache- spend the extra $150 on a new iPhone 13 directly from Apple.

      Sincerely, Someone who doesn't want you to have the day that I've had.

      Sentiment
      • Negative
      Content
      • Orders and Delivery
      Apr 13, 2023
    • Iphone 13

      Cumplió todas mis expectativas

      Sentiment
      • Positive
      Content
      • Others
      Apr 12, 2023
    • In love

      Is a good product and don’t have any problems

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 11, 2023
    • Amazon Renewed IPhone 13

      I purchased this phone for my mother and she likes its. It works like any other iPhone, the battery life lasts more than 8hours a day. She receives and makes phone calls, the camera works and takes great pictures too. Not too bad and little pricey but it’s worth it. The phone has different colors to choose from, so options and we like it. Great buy!

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 06, 2023
    • Great deal and save a little money

      Love my new phone, I got the refurbished option and haven’t had any issues. Phone works perfect, and there is amazon support for a year after you get the phone if needed.

      Sentiment
      • Positive
      Content
      • Features and Quality
      Apr 02, 2023
    • WORST CUSTOMER SERVICE

      I AM BEYOND DISSATISFIED AND DISAPPOINTED.
      I bought an iPhone as my husband’s birthday gift. He opened it and put his SIM card in and started transferring his information. As soon as everything was transferred, he got a text message (see picture) stating that the phone was attached to an account with an unpaid balance. We immediately contacted Amazon and the representative stated that the best option was to contact AT&T who could reset the phone. We called AT&T and we’re told that the phone is a BLACKLISTED aka STOLEN phone!! We immediately called Amazon back and explained the situation and was told by that representative that he was “sorry to hear that, but maybe I should’ve bought something more special” for my husband’s gift. I was told there is nothing he could do but send me the return label. I tried to ask what does Amazon do to “renew” their phones and ensure this does not happen again and he said that he is just customer service and that’s not something he handles. I then called the support number on the “Certified Renewed” card included in the phone’s packaging. I was first sent to Kindle support and he transferred me to the correct department. The next representative told me that the only thing she could do was send me a return label. I posed the question again how Amazon certifies their devices to ensure we do not get another black listed phone again. She stated “we don’t have an answer for that question” and “maybe I just got unlucky because this usually does not happen”. In conclusion, this was the worst customer service I have experienced in years and I am truly disappointed and disgusted with how this situation was handled.

      Sentiment
      • Negative
      Content
      • Customer Service
      Apr 01, 2023
    • Average Person's iPhone 13 experience

      Honestly didn't notice much difference between XR and 13, other than the 13's OLED display, nothing wowed me.

      Sentiment
      • Positive
      Content
      • Features and Quality
      Mar 31, 2023
    • Great for reimbursed

      It looks brand new. I had no issues with it at all. No scratches I love it

      Sentiment
      • Positive
      Content
      • Features and Quality
      Mar 31, 2023
    • Amazing

      I am enjoying my phone no issues yet and I have had it for a month

      Sentiment
      • Positive
      Content
      • Features and Quality
      Mar 31, 2023
    • iPhone 13 Is A Great Choice Still

      I’m a big fan of Apple products, especially their phones. I do not however have to have the newest model I upgraded from an iPhone 8 to this iPhone 13, and got a great price for it by using Amazon renewed program. The phone is literally just like new. I can really notice the speed increase, and I love the 5G connectivity. Very happy with this purchase.

      Sentiment
      • Positive
      Content
      • Pricing
      Mar 31, 2023
    • IPhone 13

      Great product, as new

      Sentiment
      • Positive
      Content
      • Features and Quality
      Mar 20, 2023
    • excelente compra!!

      el teléfono esta 100/100 no tiene ninguna falla fisica ni tecnica. funciona perfectamente, es como tenerlo nuevo de paquete

      Sentiment
      • Positive
      Content
      • Features and Quality
      Mar 20, 2023
    • DOES NOT FIT ALL - JUST T-MOBILE

      The description says unlocked for all carriers, totally not true.. False advertisement !!

      This iPhone only allows T-Mobile !

      Beware folks

      Sentiment
      • Negative
      Content
      • Others
      Mar 17, 2023
    • It come with a regular charger not a fast one like they said it would.

      It comes with a regular charger instead of fast one like they said it would. Phones fine tho

      Sentiment
      • Positive
      Content
      • Features and Quality
      Mar 17, 2023

Sentiment Analysis

  • Positive(23)
    77%
  • Negative(6)
    20%
  • None(1)
    3%
57 Net Promoter
Score

Popular Topics

  • Features and Quality(23)
    77%
  • Others(3)
    10%
  • Orders and Delivery(2)
    7%
  • Customer Service(1)
    3%
  • Pricing(1)
    3%

Languages

  • English(27)
    90%
  • Spanish(3)
    10%

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from Amazon reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Amazon. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, and Google Play to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.