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Refurbished iPhone 11: Excellent or Terrible Condition?

Refurbished iPhone 11: Excellent or Terrible Condition?

30 reviews between Apr 15, 2023 and Apr 22, 2023.

Customers share their experience buying refurbished iPhone 11 on Amazon. Reviews vary from excellent condition with great battery life to terrible product with scratches and weak performance. Some buyers had connectivity issues, frozen screens and incorrect storage capacity. While others were impressed with fast shipping, shield already attached and like-new performance, there were some disappointed by the poor packaging and unresponsive sellers. Overall, refurbished iPhone 11 appears to be a decent buy with an average battery health of 82%.

Apple iPhone 11, 64GB, Black - Unlocked (Renewed) : Cell Phones & Accessories
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30 reviews between Apr 15, 2023 and Apr 22, 2023.

Apr 15, 2023 - Apr 22, 2023

Featured Content

  • Audio/Phone Call Issues

    I gave the product 2 stars only because the phone was in great shape; couple small scratches on the screen and some color fading on the sides. However, when making phone calls, it is very difficult to hear the person on the other end of the call. Then, the phones audio during a call will just go silent so you can only hear the person you called but they can't hear you. Lastly, the battery health was pretty bad, only 77%. I had high hopes but I was left disappointed.

    Sentiment
    • Negative
    Content
    • Features and Quality
    Apr 22, 2023
  • Just like new !

    I don’t have a picture since it was a gift for my sister 14 bday . Phone work perfectly, I have gifted phone in Europe and it works excellent with foreign sim card. Phone had no scratches or any glitches. Looks just like new iphone. It is a good gift for a teenager who doesn’t appreciate expensive phones 😀

    Sentiment
    • Positive
    Content
    • Features and Quality
    Apr 20, 2023
  • Good start for newbies

     I've never had an iPhone before. I did not want to spend a lot of money on getting the newest iPhone so I did my research and found out that the iphone 11 and 12 are good ones to start with if you don't want to spend a whole lot of money and basically has the same features except for the enhance camera, crash detection, and emergency satellite services, and other things that weren't of interest to me. When I received it, it was fully refurbished and looked brand new. I really like it!

    Sentiment
    • Positive
    Content
    • Features and Quality
    Apr 19, 2023
  • Good For The Price

    I think this is a decent buy. It came with no scratches on the screen but the back glass and sides were moderately scuffed. I received that "non genuine apple part" notification for the display, but it's perfectly functional.
    Should be noted that the charger that came with it was very cheap and plastic like. Sounds hollow, kinda like some random Chinese toy. Otherwise- very worth it.

    Sentiment
    • Positive
    Content
    • Features and Quality
    Apr 18, 2023
  • Love it

     I kinda was hesitating to ordering a phone from Amazon after seeing review but I have gotten 2 phones from here twice , had them for 4 years it still works perfectly fine, ordered the 11 days ago it works perfectly, battery capacity is good “97” . 😁

    Sentiment
    • Positive
    Content
    • Features and Quality
    Apr 18, 2023
  • Not impressed with the quality and packaging

    I have just received this phone and it has a lot of scratches. This phone is by far in excellent condition. Also the package was ridiculous. No protection and the phone was moving freely in the box. For $420 I am appalled at the package and the phone condition. I will update my review once I test the phone and see if this is a return. Not impressed.

    Sentiment
    • Negative
    Content
    • Features and Quality
    Apr 17, 2023
  • Precio alto calidad baja

    El teléfono presentaba muchos rasguños en la carcasa además su batería está bastante desgastada 82%. Pague por un equipo reacondicionado: Estado excelente.

    Sentiment
    • Negative
    Content
    • Features and Quality
    Apr 17, 2023
  • What's to know

    The Iphone works great but, in the description it said it was 64gb and when I recieved it thier wasn't a chip in it so I had to buy a chip to use the phone. Let the buyer beware.

    Sentiment
    • Positive
    Content
    • Features and Quality
    Apr 17, 2023
  • Fue una estafa cuidado si compran Para enviar a países fuera de USA

    Compre el producto y al llegarme fue con el rendimiento de batería del 53% y no del >80% como aparece en la publicación y garantía de Amazon, contacté al vendedor y me dice que devuelva el teléfono lo cual me hace más costoso devolver desde mi país a USA, le pedí que me enviara una batería acorde a mi dirección de Miami para así yo reenviarla a mi país de origen e instalarla en el teléfono y el vendedor no respondió más a mi petición y Amazon tampoco respondió a la garantía que dan alegando que el producto está fuera de Estados Unidos! La solución que planteé fue muy fácil y el vendedor no cumplió y Amazon tampoco! Por eso fui estafado por el vendedor y Amazon no activó la garantía! Ojo cuidado al comprar estos teléfonos para ser enviados fuera de USA, ya que la garantía no la cumplen! A pesar que lo que pedí yo fue que me enviaran una simple batería que cumpliera con lo estupulado y supuestamente garantizado por Amazon! Que equivale al >80%! Fui estafado y aparte Amazon no cumplió con la garantía de la publicación! Sin yo tener culpa de lo sucedido! Cuidado al comprar!!

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 16, 2023
  • Just like new

    I bought plenty of refurbished phones and this one was a great deal, only complaint was I had to turn off the noise cancellation because people could barely hear me so if you have that issue just turn that off in your phone settings other than that no complains!

    Sentiment
    • Positive
    Content
    • Features and Quality
    Apr 16, 2023
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Sentiment Analysis

34 Net Promoter
Score

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