40 reviews between May 10, 2023 and Jul 27, 2023.
Ranktracker is an SEO tool that offers a comprehensive suite of features, including keyword research, competitor analysis, and search engine ranking tracking. However, there have been complaints about blocked accounts, revoked access, and shady business practices. Despite these issues, Ranktracker has received positive reviews for its user-friendly interface, informative blog posts, and helpful customer support.
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40 reviews between May 10, 2023 and Jul 27, 2023.
Ich möchte meine tief empfundene Unzufriedenheit mit dem Service und der Kundenbetreuung von ranktracker.com zum Ausdruck bringen. Als langjähriger Kunde, der sich für einen nicht gerade günstigen Tier 3 Lifetime-Deal über Appsumo entschieden hat, finde ich die jüngsten Vorgänge bei ranktracker.com nicht nur beunruhigend, sondern auch zutiefst enttäuschend.Vor kurzem wurde mein Zugang zu den Tools, für die ich einen erheblichen Betrag bezahlt hatte, ohne Vorankündigung oder Erklärung gesperrt. Noch beunruhigender ist, dass mir nun nahegelegt wird, einen zusätzlichen SUPPORT PLAN für 90 EUR abzuschließen, um weiterhin auf diese Tools zugreifen zu können. Diese Änderung wurde ohne jegliche Kommunikation eingeführt und verstößt meiner Meinung nach gegen die ursprünglich vereinbarten Bedingungen.Was mich jedoch am meisten verärgert, ist die offensichtliche Missachtung des Kundenservice. Die üblichen Kommunikationskanäle, darunter die Chat-Funktion und die Kontakt-E-Mail, wurden auf der Website deaktiviert. Dies hat mich als treuen Kunden in einer Frustrationsspirale zurückgelassen, ohne die Möglichkeit, meine berechtigten Anliegen zu adressieren.Auf einer menschlichen Ebene fühle ich mich von ranktracker.com im Stich gelassen und enttäuscht. Die Kombination aus unangekündigten Änderungen, mangelnder Kommunikation und fehlendem Kundensupport ist inakzeptabel und entspricht nicht dem Standard, den ich von einem professionellen Unternehmen erwarte. Ich rate jedem potenziellen Kunden zur Vorsicht, bevor er sich für einen Dienst entscheidet, der seine Versprechen so schmerzlich verfehlt.Bewertung: ⭐ (1 von 5 Sternen)
UPDATE JULY 25: My account has finally been reinstated. Thank you. I purchased a Lifetime deal for this product on AppSumo, but my account is no longer active.I can not access and use any of the features unless I pay extra $82/year for support. I can't get to my account. I've lost business because of this and have had to find another options. I liked what the product did and the way it operated - very much. But this is unacceptable.I have reached out several times and I keep getting expect a fix this week. Yeah, nothing has been fixed.
I still cannot access my account. I have Appsumo lifetime access and cannot access my account. It only shows me the option to buy a support package. I wrote to support 2 months ago, but nothing changed since then. I lost my money.
Absolutely ridiculous!As many others, I purchased a Lifetime deal for this product on Appsumo, but they did not honour their promise.I can not access and use any of the features unless I pay extra $82/year for support. That is not the meaning of lifetime deal! I can't even get to my account.I contributed and stayed since the beginning of their journey when the app was buggy, and now they stabbed us in our backs. Not cool!
*** UPDATED ***Upon my complaint, RankTracker took action and revived the account. I am updating the review and ranking for them.Thank you Ranktracker team.Upon subscribing to their service via AppSumo LTD Tier 3, I was assured of a top-notch experience, one that promised seamless delivery and reliable customer support. Initially, everything was smooth, with the service operating as advertised, which filled me with hope and satisfaction.However, the honeymoon period did not last long. The service inexplicably stopped, rendering my investment virtually pointless. Worst company ever.
Seems to be a scam.I paid for credits to use on the platform but the service didn't work.We've now opened a dispute in Paypal and will leave a few more reviews on the main platforms to warn other people to avoid these people.
I purchased a lifetime deal from appsumo, and they revoked access. According to appsumo, Ranktracker BROKE their contract, and has not given me access to my account.
Worst swindler in the saas world
Is there a way to give a lower score? One star is too many for a company that doesn't understand the meaning of worthiness.I purchased a Lifetime deal for this product on Appsumo, but this company does not know what lifetime means.They decided to break their word, close the gate on us, and not allow us to use the app anymore.They used our money to develop the app and strengthen their finances at the beginning of their journey, but then, they decided to bite the hand of those of us who believed in the project.Betrayal and dishonesty are the core values of this company.They should have, at least, granted access to the app as established in the lifetime deal or refund the money, as a bare minimum.
I'm a paid user, and my account has been locked. The support team, on top of being very unfriendly, request me to pay $80 to get access to their support. This is a complete scam. Don't trust this company!
Avoid! These guys are scamming their users. After investing in a lifetime deal, they suddenly require I pay for support yearly. I'm locked out of the software and cannot even use it if I don't pay. Also won't answer any emails regarding this, while spamming me with emails asking me to "invest" in them. These guys are not to be trusted, so I say; avoid avoid avoid.
They downgraded a Lifetime Deal product to a subscription product. I paid my full price, only to be scammed into a subscription. Their behaviour is totally against all type of good manner, they don't answer to support. I do no recommand.
Bought a lifetime deal (LTD) for Ranktracker (ranktracker.com) via Appsumo. The deal allowed full use of the product without additional payments but I have now been blocked from using it unless I buy an annual tech support plan (currently $82/year). I contacted the company and they said they won’t even look into what happened until I buy this support plan. Based on my experience, I suggest you avoid this company. Please see the other 1-star reviews from people who have also experienced this.
I purchased a lifetime deal (LTD) for Ranktracker (ranktracker.com). The deal allowed full use of the product without additional payments. Unfortunately the company decided to block access to those who purchased the lifetime deal with a trick, depriving the buyers of the deal.This is what they did:• They blocked the account of several LTD users (you can check the many 1-star reviews on Trustpilot about this).• When contacted via the chat, they say they can only have a look at what happened if upgrade to a paid plan (currently $82/year).• In practice, they have blocked the lifetime deal and moved those users to a compulsory recurring payment structure.In this way, the founder effectively broke the lifetime-deal contract. He tried to extract extra money from users who had the full right to use his product, violating his own deal. When asked about this, he said the upgrade is optional; however if you don’t upgrade you cannot use the product at all.Unfortunately there is no doubt he is aware of this, as the founder personally replied to my questions and confirmed that to fix the block that they added you have to pay more, despite the lifetime deal.Ranktracker was a good product when it worked. Unfortunately, in case you are still interested to purchase it - even just as a subscription - you need to be aware that they changed terms for previous users and will most likely try to overcharge you sooner or later, regardless of the deal you purchased. What happened speaks clearly about their ethics.Personally, I cannot trust this company anymore and I would not recommend anyone to do so.
I recently had the pleasure of using Ranktracker, and it has truly transformed the way I approach SEO and online optimization. The customer support provided by Ranktracker deserves special mention. Whenever I encountered a question or needed assistance, their support team was responsive, knowledgeable, and dedicated to resolving my queries. Their commitment to customer satisfaction has been truly commendable, ensuring that I had a seamless experience using the tool.
Beware of Ranktracker: A Real NightmareI am writing this review to share my deeply disappointing experience with Ranktracker, an SEO app that has left me feeling cheated and frustrated. Despite purchasing a lifetime deal, I now find myself locked out of my account and coerced into purchasing a support membership just to regain access to my data. This lack of professionalism and disregard for customer satisfaction has compelled me to warn others about the potential pitfalls of dealing with Ranktracker.Lack of Professionalism:Ranktracker's behavior regarding my lifetime deal has been nothing short of unprofessional. By blocking my account and holding my data hostage, they have shown a complete disregard for their customers. Instead of addressing the issue and finding a satisfactory resolution, they have chosen to leverage their position to force me into purchasing a support membership. This blatant disregard for their promises and the trust of their users reflects a severe lack of professionalism.False Advertising:At the time of my purchase, Ranktracker proudly advertised a lifetime deal, which implies unrestricted access to their app and all its features for a one-time payment. However, this turned out to be a deceptive marketing tactic. They conveniently fail to mention that the lifetime deal only covers access until they decide otherwise. It is unfair to mislead customers into believing they are making a long-term investment, only to pull the rug from under them later.Holding Data Hostage:As a user who relied on Ranktracker for my SEO needs, I stored critical data and information within the app. However, the company's decision to block my account without warning or justification has left me unable to access my data. It is deeply frustrating to be denied access to information that I entrusted to Ranktracker's platform. Holding user data hostage demonstrates a complete lack of respect for their customers' needs and only further emphasizes their unprofessionalism.Forced Support Membership:In an attempt to rectify the situation and regain access to my data, I reached out to Ranktracker's support team. To my dismay, they informed me that I would need to purchase a support membership to unlock my account. This coercive tactic is not only an additional expense but also an affront to the integrity of their business. It is unreasonable to demand payment for customer support after failing to uphold their end of the lifetime deal agreement.Recommendation:Considering the unprofessional behavior, false advertising, and lack of respect for their customers, I strongly advise against using Ranktracker. Their deceptive practices and disregard for user satisfaction are indicative of a company that prioritizes profit over ethical business practices. Instead, I recommend exploring alternative SEO apps that uphold their commitments, value their customers, and offer transparency in their operations.Conclusion:My experience with Ranktracker has been nothing short of a nightmare. The company's decision to block my account and force me into purchasing a support membership represents a complete lack of professionalism. Their false advertising, data hostage situation, and coercive practices make it clear that they prioritize profit over customer satisfaction. I hope this review serves as a cautionary tale for those considering Ranktracker and encourages them to seek more trustworthy alternatives in the SEO app market like Squirrly SEO or SEO powersuite.
Ranktracker is an exceptional tool for anyone looking to optimize their website's performance and increase their online visibility. This powerful software provides invaluable insights into keyword rankings, allowing you to track your website's position across search engines with ease.One of the standout features of Ranktracker is its user-friendly interface, making it accessible for both beginners and experienced marketers. The intuitive dashboard provides comprehensive reports and analytics, enabling users to identify trends, monitor progress, and make data-driven decisions.The accuracy and reliability of Ranktracker's data are commendable. It offers detailed keyword analysis, competition monitoring, and customizable reports, giving users a clear understanding of their website's performance in search engine results.Furthermore, Ranktracker offers regular updates and supports a wide range of search engines, ensuring that your data remains up-to-date and relevant.Overall, Ranktracker is an indispensable tool for anyone serious about improving their website's rankings. Its robust features, ease of use, and accurate data make it a top choice for SEO professionals and website owners alike.
Always a treat to use Ranktracker. It's a very special source for my SEO stuff and projects. A full recommendable tool for any beginner to expert SEO.
Too expensive, only interested in your money and no service mind at all. Luckily plenty of alternatives.——- Update ——-My issue(s) were not solved at all and your reply just confirms that. Reenabling my access that I already paid in advance should not be counted as an issue - it shouldnt have happened in the first place.
Ranktracker is a hidden gem amongst umpteen number of softwares that give SEO data, especially as compared to costly alternatives like SEMRush & Ahrefs, which even given incorrect data for eg Traffic data is always incorrect with SEMRush & Ahrefs.The width & depth of their data is so awesome & the quality of product with all features in one tool - keyword finder, serp checker, backlink checker, web audit, seo checklist.I had bought their appsumo lifetime deal and also upgraded later because I onboarded more clients, all thanks to using Ranktracker's data.
Bought the app when they launched their lifetime deal on Appsumo. The app had its up and downs, but I considered it to be good and helpful for its features. The founder's attitudes were mixed, helpful, and friendly sometimes and very rough other times about community feedback. They tried Fundraising, offering special offers and everything they could think of to get some MRR. Probably they did but then they are forcing the old Lifetime deal users behind a paywall with a yearly cost. I think the cost could be reasonable, but as early supporters, that's not what we paid for. Last, they are trying to bring honest reviews down to avoid their reputation to lower. To be honest, not a true professionalism from this company. In 2 words : STAY AWAY.
The tool is essential for SEO and can help you optimize your website for better visibility and organic traffic. With its user-friendly interface and comprehensive tracking capabilities, RankTracker is a must-have tool for any blogger or webmaster.
They have the most useful and informative blog posts on SEO that are easy to understand.
Update: I finally received a response from Rank Tracker regarding my email. They acknowledged my review and asked about the specific issue I had. It's puzzling to me because my review, along with other negative reviews, clearly outlined the problem. In fact, I even included screenshots when I initially reached out to them for assistance before posting my review. So, I'm not sure why there is any confusion on their part.This response further strengthens my belief that Rank Tracker is intentionally manipulating the flagging system on TrustPilot. It is interesting to note that they claim not to recognize my email on TrustPilot, despite it being the same email I use with Rank Tracker.I replied to their email within five minutes of getting his email, since then, Rank Tracker has gone completely silent. It's disappointing to see that TrustPilot allows this kind of behavior to continue.----------------------------------------------------------Scam!!! Stay away!Purchased a lifetime deal through Appsumo and now they are forcing to pay annual charge for support to be able to use the service.I guess this is what you get when you help Ranktracker to get started but only for them to give you the shaft later as a thank you.Just got a request for more information from RankTracker. It's clear, they are trying to game the Trustpilot system to remove the negative reviews.If they want to at all help, they would respond to the emails that I sent or the live chat request they are ignoring.As stated like others, I purchased a Lifetime Deal for Rank Tracker through Appsumo but now Rank Tracker is changing the terms to force you to pay for support and if you don't you can't use Rank Tracker.Also if you click on the Company Activity on the right, you'll see out of the 93 4-5 stars reviews, 76 are from the last 17 days, right when people started posting about being blocked on Lifetime deals.And all the flags by Rank Tracker are only for 1 star reviews to try and get them removed.Coincidence? You be the judge.NOTE: If you write a review and get flagged (asking for more info), reply back with more info. If you don't any info for example a reference number, then say you don't have a reference number. REPLY BACK. Rank Tracker is doing this in hopes you don't reply back and the review is removed. They have removed 18 of the 26 negative review simply for people not responding back.
Unexpectedly blocked account with no prior notice or warning. The founder has violated his agreement and removed all access from early buyers of their Lifetime Deal. There is proof of these shady tactics within all the 1-star reviews below. DO NOT BELIEVE ANY 5-STAR REVIEW HERE AS THEY ARE ALL FAKE AND PAID FOR BY THE FOUNDER!!!! THEY ALL ARE FAKE ACCOUNTS WITH 1 PRIOR REVIEW. TrustPilot itself is allowing these fake reviews and even though they have received communication from numerous ACTUAL USERS providing evidence of RankTracker and its founder - Felix - shady tactics. NEVER BUY THIS PRODUCT. It's a scam and the founder is also a proven scammer. We'll be highlighting him across all channels and also TrustPilot's broken review system.
I loved using this tool and it helped me track my rankings for my blog tryootech dot com and help me have an eye on my keywords and take decisions based on my ranking.
Ranktracker is an amazing experience. I am very satisfied with their SEO services. The team is quick and efficient in producing results. They helped to boost our website and improve its ranking. Would definitely recommend and reach them again!
I think Ranktracker is a great website that offers a comprehensive suite of SEO tools in a user-friendly platform.Rank Tracker truly is an all-in-one platform for SEO, as it allows users to research keywords, analyze competitors, and track search engine rankings, all from a single platform. This is extremely convenient for users, as it eliminates the need to switch between multiple tools and platforms to achieve the same results.I would highly recommend Rank Tracker to anyone looking for a powerful and comprehensive SEO platform.
best tool in the market for SEO
My account was unexpectedly blocked with no prior notice or warning. I appreciate the discount, but just no!There are plenty of services and products of this type out there, and I'm more than keen to go and pay elsewhere. One of those lifetime deals that didn't go well, unfortunately. The trust in this company, also its founder, is lost forever.
Ranktracker has truly transformed my approach to tracking website rankings. With its user-friendly interface, accurate data, and powerful competitor analysis, it has become an essential tool in my SEO toolkit. The customization options and outstanding customer support are the icing on the cake. I highly recommend Ranktracker to anyone looking for remarkable SEO optimization results!
Great product!
I love the competitor analysis feature on Ranktracker.com - it's helped me stay ahead of the competition. Ranktracker's keyword research tool is a game-changer for finding high-traffic keywords.
The search engine ranking tracking tool I recently used provided a clear and intuitive interface for tracking my website's performance on various search engines. The software was easy to set up and offered insightful data about my site's search engine ranking trends over time. Additionally, the tool provided helpful suggestions for optimizing my site's content and improving its ranking. Overall, I found the tool to be a valuable asset in monitoring my site's SEO performance and identifying areas for improvement. If you're looking for a reliable search engine ranking tracking tool, this one is definitely worth considering.
Bought a subsciption via Appsumo but now are blocked from using it unless I buy a "support plan".Dishonest and fraudulent business behavior.Stay away from this company and product.
As someone who just starting in SEO industry, ranktracker is a blessing to me. I bought the a lifetime deal in Appsumo a few years back and until today (May 2023) it's still working and they are updating their software. Thanks Felix!
Very robust tool with great support. They are response to not only your questions, but are interested in your feedback for growth. Highly recommended!
Amazing product, been using it since 2014. The progression is crazy. Highly recommend
I recently had the pleasure of collaborating with Rank Tracker that has truly impressed me with their professional approach. Their ability to generate engaging and informative content sets them apart from the competition, making them an invaluable partner for any business looking to boost their online presence.Felix demonstrated a notable aspect of attention to detail with content production without compromising on quality. The result was a well-formatted, and properly optimized content with SEO best practices that ended up ranking on page 1 of Google. The agency also actively incorporated internal and external linking strategies to further enhance the value and authority of the content.Overall, I recommend this Rank Tracker and their team for their exceptional capabilities. If you're looking to boost your online visibility and captivate your target audience, they are the perfect partner to help you achieve your goals.
The tools are great. They also have great SEO insights on their blog
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