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Disappointing Reviews on PowerBeats Pro Headphones

Disappointing Reviews on PowerBeats Pro Headphones

30 reviews between Jun 30, 2023 and Jul 23, 2023.

Many customers were disappointed with the missing or incorrect accessories in their package, as well as the poor sound quality and lack of bass. Some users experienced issues with the right earbud not working or disconnecting frequently. The refurbished items were also a source of frustration for buyers. Overall, the product received negative reviews due to various flaws and lack of satisfaction.

Powerbeats Pro Totally Wireless & High-Performance Bluetooth Earphones Black (Renewed) : Electronics
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30 reviews between Jun 30, 2023 and Jul 23, 2023.

Jun 30, 2023 - Jul 23, 2023
  • Beats $149 don't buy pay the full price

    Terrible horrible don't buy only charges 4 hrs. After market that's why they are cheap Big regret

    Sentiment
    • Negative
    Content
    • Charging Issues
    Jul 23, 2023
  • Semi happy

    There were no instructions included

    Sentiment
    • None
    Content
    • Missing Accessories
    Jul 22, 2023
  • Total junk

    You'd expect bass from beats brand..none. just read reviews on Google if you're interested in buying...I returned mine. Dissapointing

    Sentiment
    • Negative
    Content
    • Sound Quality
    Jul 21, 2023
  • No lo compren

    Me llegó incompleto sin cargador ni almohadillas de los oidos y no prenden al solicitar devolucion me piden pagar casi el mismo valor por el envio que lo que vale el producto

    Sentiment
    • Negative
    Content
    • Missing Accessories
    Jul 20, 2023
  • Only included smallest earbud tips

    Earbud tips came loose in package.

    Sentiment
    • Negative
    Content
    • Missing Accessories
    Jul 20, 2023
    • Great product

      Will stay in ear at speeds exceeding 100... and you will still be able to hear them.. the warranty is a must, if you have never use it, super simple and these things always mess up before 3 years is up and you can get a brand new pair!

      Sentiment
      • Positive
      Content
      • Poor Design
      Jul 18, 2023
    • Love

      Love these but make sure you also buy the little squishy things that go into your ear! I didn’t know they didn’t come with them but took them off a pair of free headphones from my last flight lol

      Sentiment
      • Positive
      Content
      • Missing Accessories
      Jul 18, 2023
    • Broke upon arrival

      These were broke when I received them One of them would not charge. Called Apple and they said to bring them in. 2 hours away. Would encourage not to purchase

      Sentiment
      • Negative
      Content
      • Defective Product
      Jul 18, 2023
    • Awesome

      I really like them so far 🤠

      Sentiment
      • Positive
      Content
      • Sound Quality
      Jul 18, 2023
    • quality

      Exercise and studying

      Sentiment
      • Positive
      Content
      • Unknown
      Jul 18, 2023
    • Good

      Good

      Sentiment
      • Positive
      Content
      • Sound Quality
      Jul 17, 2023
    • Missing silicon Eartips

      Love these headphones, this is the second pair we have ordered. However, disappointed they arrived missing the silicon ear tips that are supposed to be on the end of them. Otherwise, it would be 5 stars

      Sentiment
      • None
      Content
      • Missing Accessories
      Jul 16, 2023
    • So far so good!

      These came different packaging than I was expecting. There were no instructions for set up. Luckily I know enough to set them up. These are great for noise canceling and loud music. Wore them for one workout and they stood up to the test. The inserts appeared to be dirty or used when I opened them. Luckily I had a replacement for those from a previous pair. Other wise not bad.

      Sentiment
      • Positive
      Content
      • Sound Quality
      Jul 16, 2023
    • Great Headphones

      Great product. Only missing all the ear buds so had to order those

      Sentiment
      • Positive
      Content
      • Missing Accessories
      Jul 16, 2023
    • No ear tips or charging cable provided

      Charging cable and ear tips were not provided. Not happy at all.

      Sentiment
      • Negative
      Content
      • Missing Accessories
      Jul 16, 2023
    • Love these ear phones

      Great product awsome sound just wish it came with different size ear tips

      Sentiment
      • Positive
      Content
      • Missing Accessories
      Jul 15, 2023
    • Refurbished Garbage

      Item did not come in original packaging, came in generic white box, no manual, off brand USB cable, no power plug. no problem syncing to my phone but knew immediately afterwards the sound quality was off. there was no bass, or treble, just low-level vocals, no equalizer option or settings available on the app. refurbished trash, a waste of time & money. Don't buy re-furbished

      Sentiment
      • Negative
      Content
      • Refurbished Item
      Jul 15, 2023
    • Faulty product

      This product arrived and the right ear bud does not work at all

      Sentiment
      • Negative
      Content
      • Defective Product
      Jul 13, 2023
    • Maybe Not For Andorid Users?

      I loved these headphones when I first bought them. I used them everytime I went to the gym or did the dishes. After 8 months of use however, I noticed there was an issue with charging when seating them in the case that seemed to go away with one of the firmware updatre I received. Now I'm experiencing the issue that other PowerBeats Pro users are where one of the headphones (usually the right one) disconnects when the battery gets down to 50-57 percent. It happens all the time now and I have to seat the right one in the case for a second then take it out for it to reconnect and come back online. I'm pretty disappointed given that I paid 170 bucks for these and have them for less than 2 years.

      ADVICE: If you're an Android user like I am, more specifically a Pixel user, don't get these headphones. I recently switched over to the Pixel Bud Pros with the noise cancelling feature and man! I wish these were available when I was looking for high end wireless headphones. I'm not sure about other android phones but if you have a Pixel, the Pixel Buds sync almost immediately without having to download an additional app and there are a lot of cool features not available to Android users with PowerBeat Pros.

      Sentiment
      • Negative
      Content
      • Charging Issues
      Jul 11, 2023
    • Great, but only small tips included

      Wish I had thought about it and just gotten the new ones. Quality is great, basically new, but you don't get the full range of ear tips, and the tiny ones included will not work for me at all. Buying a replacement set now.

      Sentiment
      • None
      Content
      • Poor Design
      Jul 09, 2023
    • Product didn’t come with ear inserts

      They didn’t come with war inserts and I had to pay extra to get some. Was not mentioned in listing at all!

      Sentiment
      • Negative
      Content
      • Missing Accessories
      Jul 09, 2023
    • Tough to use w/o the earbud tips

      I ordered these for an upcoming flight after breaking my old headphones. Package arrived without the earbud tips. The solution is to send the whole product back, which makes it useless for this flight. Guess I'll try them out on a future trip & go w/o next week.

      Sentiment
      • Negative
      Content
      • Missing Accessories
      Jul 09, 2023
    • Crap. Cap out of the box not working.

      Only one ear works. Went out and spent money on a new pair. Waste of money

      Sentiment
      • Negative
      Content
      • Defective Product
      Jul 08, 2023
    • Broken headphones

      Bought them and got one that fell apart

      Sentiment
      • Negative
      Content
      • Defective Product
      Jul 08, 2023
    • Right ear bud did not work

      These where supposed to be certified refurbished working condition and the right ear bud did not work at all. Also it did not came with the rubber piece smh. I will not buy another refurbished item again with this company.

      Sentiment
      • Negative
      Content
      • Refurbished Item
      Jul 06, 2023
    • Run Away

      These are the worse things we ever spent thin kind of money on. I really understand how my wife hates me after she bought the rest of the house apple ear pods and got me these. They’re horrible. Won’t connect most of the time, and will never stay in your ear. Ever. Unless you’re someone who just sits perfectly still all the time. In order to wear just one it has to be the right ear. The left won’t work on its own. Noise cancellation works fair but it’s worth it if they won’t stay in your ears. Terrible design. My wife and I are having marital issues because she bought me these. Worst product ever made by Bose.

      Sentiment
      • Negative
      Content
      • Poor Design
      Jul 06, 2023
    • SECOND PURCHASE, SAME SCAM! DO NOT BUY

      DO NOT BUY. One headphone did not work AGAIN. I thought, there's no way it could happen again. Waited patiently for my first set to be returned and then re ordered. Same exact problem and there is no way they don't know this with the amount of similar reviews. They obviously send them out knowing they do not work. I guess they are banking on the fact that some might not want to deal with the hassle of returning them.

      Sentiment
      • Negative
      Content
      • Defective Product
      Jul 03, 2023
    • Good sound.

      I like it,Good sound,but little is bigger to my ears.

      Sentiment
      • Positive
      Content
      • Poor Design
      Jul 03, 2023
    • Still waiting for refund!!!!!

      These were refurbished but we took a chance. Did not stay charged long and volume not loud enough. Product returned 3 weeks ago. Still waiting for message that says refund is coming. Why will vendor not refund my money?

      Sentiment
      • Negative
      Content
      • Charging Issues
      Jul 01, 2023
    • These headphones blow

      First off, for $130 they don't even come with earpieces..had to scavenge from old headphones to make complete.
      Secondly, the left headphone DIDNT work at all..charged it,reset it, unpaired, watched umpteen videos on it and nothing worked..
      Lastly, the app that you have to download to be able to see your headphones is also garbage and unhelpful.
      SAVE YOUR MONEY AND AVOID

      Sentiment
      • Negative
      Content
      • Poor Design
      Jun 30, 2023

Sentiment Analysis

  • Positive(9)
    30%
  • Negative(18)
    60%
  • None(3)
    10%
-30 Net Promoter
Score

Popular Topics

  • Missing Accessories(10)
    33%
  • Defective Product(5)
    17%
  • Poor Design(5)
    17%
  • Sound Quality(4)
    13%
  • Charging Issues(3)
    10%
  • Refurbished Item(2)
    7%
  • Unknown(1)
    3%

Languages

  • English(29)
    97%
  • Spanish(1)
    3%

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