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Review of a Plant Identification App: Glitches, Inaccurate Identification, and Subscription Issues

Review of a Plant Identification App: Glitches, Inaccurate Identification, and Subscription Issues

30 reviews between Jun 01, 2023 and Jul 01, 2023.

This plant identification app has several issues, including glitching, inaccurate identification, and error messages. It also requires a subscription and is loaded with ads. Despite some positive reviews, there are better and cheaper alternatives available.

‎Planty: Plant Identifier, Care
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30 reviews between Jun 01, 2023 and Jul 01, 2023.

Jun 01, 2023 - Jul 01, 2023

Popular Phrases

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  • Please remove the needless 5 second wait

    Between ticking off each item as watered, you have to wait for a five second animation of that item filling up with water before you can proceed to the next item.

    Sometimes I will go outside and just water five things really quickly. I'd like to just go back to the app and tap five times to tick them off and move on with my day, instead I have to stop and wait for the silly animation to complete for every plant.

    Sentiment
    • Positive
    Content
    • Watering Recommendations
    Jul 01, 2023
  • How to navigate this website

    I purchased this app
    So far I have identified a plant that I didn’t plant
    I am having trouble with the small icons
    What is the icon of a bunch of different blocks
    Also the small crown
    And finally the horizontal lines
    Nothing happens when I tap on them
    Thank you
    C oxen

    Sentiment
    • None
    Content
    • Error Message and App Functionality
    Jun 26, 2023
  • not free!

    not free in any way shape or form. Can't even use it without subscribing. Loaded with ads.

    Sentiment
    • Negative
    Content
    • Misleading Free App
    Jun 25, 2023
  • NOT WORTH THE MONEY

    After paying for the year- I noticed the app glitching and removing some of my plants randomly. I would have to reset , delete , reinstall. Many of the plants were identified inaccurately and there was no way to discuss with any support personnel! There are way better apps available that work better and are cheaper!!!!

    Sentiment
    • Negative
    Content
    • App Glitching and Plant Removal
    Jun 25, 2023
  • Awesome!

    Just what I needed for free!

    Sentiment
    • Positive
    Content
    • Positive Feedback and Excitement
    Jun 20, 2023
    • Identify plant worked well

      Was nice to quickly identify a plant we saw in Amsterdam. Worked quickly and well

      Sentiment
      • Positive
      Content
      • Plant Identification Accuracy
      Jun 19, 2023
    • Ups! Something went wrong

      Error message every time I try to load it.

      Sentiment
      • Negative
      Content
      • Error Message and App Functionality
      Jun 19, 2023
    • Please fix!!

      This app looks like it would be great but everytime I try to add a plant it says “oops something went wrong!” I’m really excited to try this app but I can’t because of this, I can’t do anything! Please fix!

      Sentiment
      • Negative
      Content
      • App Glitching and Plant Removal
      Jun 19, 2023
    • My plants

      Great so far

      Sentiment
      • Positive
      Content
      • Positive Feedback and Excitement
      Jun 18, 2023
    • Not helpful

      Trying to find out why my plant looks unhealthy, but the app keeps saying something went wrong, then identifies the plant incorrectly. Not helpful at all.

      Sentiment
      • Negative
      Content
      • Plant Identification Accuracy
      Jun 18, 2023
    • Some kind of big problem?

      I added a plant that has some spots. When I went to take pictures under diagnose. It wouldn’t let me continue, saying “ups, there’s a problem”. Kind of a turn off, first of all, using the word ”ups” instead of “oops”. Secondly it would be nice to know if it’s an app issue or their way of saying “cant continue until you pay for premium”.

      Sentiment
      • Negative
      Content
      • Free Trial and Payment Issues
      Jun 18, 2023
    • Diagnose function isn’t working

      Seems like could be a great app but I get an error every time I try to diagnose a problem.

      Sentiment
      • Negative
      Content
      • App Glitching and Plant Removal
      Jun 17, 2023
    • Oops..something wrong

      Very excited to start using the app on this rainy day. Sad that I get the same error message over and over. Opps, something went wrong. Uninstalling and will try again.

      Sentiment
      • Negative
      Content
      • Error Message and App Functionality
      Jun 17, 2023
    • Awesome app

      Love it. Wish it recommended watering

      Sentiment
      • Positive
      Content
      • Watering Recommendations
      Jun 16, 2023
    • Not free

      Doesn’t state that it isn’t a free app… 3 day free trial - no thanks

      Sentiment
      • Negative
      Content
      • Free Trial and Payment Issues
      Jun 16, 2023
    • Not free

      All apps are free to download. The service is not free!

      Sentiment
      • Negative
      Content
      • Free Trial and Payment Issues
      Jun 15, 2023
    • Buy

      It said Free not trial

      Sentiment
      • Negative
      Content
      • Misleading Free App
      Jun 11, 2023
    • New Yard

      I love this because it helps me to figure out what is growing in my fun yard!🌳🌻🎋

      Sentiment
      • Positive
      Content
      • Plant Identification Accuracy
      Jun 08, 2023
    • Costumer support

      I emailed Plantly 3 seperate times in regards to my subscription. No answer up until this day, the app is really not worth it as a beginner who can easily set an alarm for watering and use google lenses for id Would not recommend.

      Sentiment
      • Negative
      Content
      • Lack of Customer Support
      Jun 07, 2023
    • Not Free

      Searched for free plant identifier app and this junk came up. Soon as it was downloaded it asked for payment.

      Sentiment
      • Negative
      Content
      • Misleading Free App
      Jun 06, 2023
    • Worst App

      This not only did not help diagnose, but it has no clue what plant you have. Don’t waste your money.

      Sentiment
      • Negative
      Content
      • Plant Identification Accuracy
      Jun 05, 2023
    • Good

      Very good helps me know what I have to do with my plant

      Sentiment
      • Positive
      Content
      • Watering Recommendations
      Jun 05, 2023
    • Christmas

      Fido

      Sentiment
      • Positive
      Content
      Jun 05, 2023
    • Not worth the download

      I figured I’d give it a try and downloaded. Immediately after initial set up it says it cost $6.99 for a 3 day trial. Deleted immediately because I can just use google lens to get info I need. Don’t waste your time downloading this.

      Sentiment
      • Negative
      Content
      • Free Trial and Payment Issues
      Jun 04, 2023
    • Free

      App said free not $6.99 per week

      Sentiment
      • Negative
      Content
      • Free Trial and Payment Issues
      Jun 04, 2023
    • Not so good

      Frequently misidentifies plants.

      Sentiment
      • Negative
      Content
      • Plant Identification Accuracy
      Jun 03, 2023
    • Excellent App

      First rate identification.

      Sentiment
      • Positive
      Content
      • Positive Feedback and Excitement
      Jun 03, 2023
    • Great

      I love the light measure feature

      Sentiment
      • Positive
      Content
      • App Functionality
      Jun 02, 2023
    • I’ve used this a few years

      When I first discovered this app it was great and really helped me identify poisonous plants around my house and helped me keep track of of the watering schedule for my plants. Over the last few updates it’s started miss identifying plants and even changing my watering schedules from every 2 weeks like I have been doing the last 10 years to now every 2 days and the only way I can change this is to pay for it

      Sentiment
      • Negative
      Content
      • App Glitching and Plant Removal
      Jun 02, 2023
    • Supposedly free, but forcing users to pay/subscribe

      I searched for a free plant identifier to see if I came across poison ivy on a hike. This app lists itself, and upon install makes users go through an on boarding flow that ends in “give us your credit card or it won’t work” - immediate uninstall for me

      Sentiment
      • Negative
      Content
      • Misleading Free App
      Jun 01, 2023

Sentiment Analysis

  • Positive(10)
    33%
  • Negative(19)
    63%
  • None(1)
    3%
-30 Net Promoter
Score

Popular Topics

  • Free Trial and Payment Issues(5)
    17%
  • Plant Identification Accuracy(5)
    17%
  • App Glitching and Plant Removal(4)
    13%
  • Misleading Free App(4)
    13%
  • Error Message and App Functionality(3)
    10%
  • Positive Feedback and Excitement(3)
    10%
  • Watering Recommendations(3)
    10%
  • (1)
    3%
  • App Functionality(1)
    3%
  • Lack of Customer Support(1)
    3%

Languages

  • English(30)
    100%

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