Review Summary: Peloton Bike+ Issues and Customer Satisfaction
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    • Product Managers
    • Customer Experience Analysts
    • Fitness Equipment Retailers
    • Market Researchers
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Review Summary: Peloton Bike+ Issues and Customer Satisfaction

Comprehensive Peloton Bike+ Feedback Analysis Report

The Peloton Bike+ has had various issues since purchase, including wobbling handlebars, stripped screws, and wearing front bearings. Peloton's customer service has been unhelpful in resolving these issues. Despite the problems, many users still love the convenience and quality of the Bike+. However, some customers have experienced delivery and warranty problems when purchasing through Amazon. Overall, the Peloton Bike+ is praised for its immersive classes and interactive features.

Source: Amazon Product Reviews of Original Peloton Bike | Indoor

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Customer Feedback Analysis of Original Peloton Bike | Indoor

Unlock insights into Peloton Bike+ with our detailed customer feedback analysis. Learn about its convenience, workout experience, and service issues.

Custom Date - May 28, 2025
Featured Content
  • Absolutely love my Peleton
    Sentiment
    • Positive
    Content
    • Positive Feedback and Recommendation
    Sep 17, 2023
  • Great Customer Support
    Sentiment
    • Positive
    Content
    • Positive Feedback and Recommendation
    Sep 07, 2023
  • Seat post keeps slipping
    Sentiment
    • Negative
    Content
    • Quality Control Issues
    Sep 07, 2023
  • Terrible = Pelaton machines kill people
    Sentiment
    • Negative
    Content
    • Delivery and Customer Service Issues
    Aug 28, 2023
  • Love this thing!
    Sentiment
    • Positive
    Content
    • Positive Feedback and Recommendation
    Jul 26, 2023
  • Good so far and fantastic delivery folks
    Sentiment
    • Positive
    Content
    • Delivery and Customer Service Issues
    Jul 22, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
42 Net Promoter
Score
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Original Peloton Bike | Indoor Stationary Exercise Bike with Immersive 22" HD Touchscreen (Updated based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Analysts, Fitness Equipment Retailers, Market Researchers, Consumer Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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