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Pedal On: Excellent Service, Competitive Prices, and Fast Delivery

Pedal On: Excellent Service, Competitive Prices, and Fast Delivery

39 reviews between Mar 13, 2023 and Jul 15, 2023.

Pedal On offers excellent service, competitive prices, and fast delivery. Customers praise the easy-to-use website and quick response time. The team is highly knowledgeable and provides helpful advice. They offer a wide range of high-quality bikes and accessories. Pedal On is known for their outstanding customer service and efficient support. They stock a comprehensive selection of components and provide prompt delivery. Overall, customers highly recommend Pedal On for their reliable service and great prices.

Pedal On 
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39 reviews between Mar 13, 2023 and Jul 15, 2023.

Mar 13, 2023 - Jul 15, 2023
  • The bicycle exceeded my expectations…

    The bicycle exceeded my expectations with its exceptional quality and was delivered swiftly, making it an absolute delight to ride.

    Sentiment
    • Positive
    Content
    • Great Product Quality
    Jul 15, 2023
  • Giant Propel advanced 2

    Giant road bike great company to deal with very helpful before and after many thanks 👍👍

    Sentiment
    • Positive
    Content
    • Excellent Service
    Jun 28, 2023
  • Fantastic service

    Fantastic service, staff very knowledgeable and the delivery was very quick. Would highly recommend.

    Sentiment
    • Positive
    Content
    • Excellent Service
    Jun 25, 2023
  • Excelent

    Best quality

    Sentiment
    • Positive
    Content
    • Great Product Quality
    Jun 25, 2023
  • Impossible to fault....

    The process of buying a bike through the comapny's cycle-to-work scheme was made really easy through PedalOn. A small deposit secured the bike while I got the certificate, they then refunded the deposit straight away. Useful adice on getting the bike size right for me and delivery was ultra-quick - 3 days from me getting the certificate to the first ride out! Great service so far!

    Sentiment
    • Positive
    Content
    • Easy Purchase Process
    Jun 24, 2023
    • Great service,thanks.

      Ordered a set of head set bearings from pedalon in the morning and they were posted that afternoon and recieved 2 days later.Great service,thank you very much.

      Sentiment
      Content
      Jun 16, 2023
    • Comprehensive gear hanger finder plus…

      Comprehensive gear hanger finder plus friendly and knowledgeable staff when I had a further query.

      Sentiment
      Content
      Jun 11, 2023
    • Continues to offer excellent service

      I bought a bike from Pedal On 2 years ago, and various accessories subsequently. The service was always excellent. I ordered a second bike from them and it was dispatched the following day. I was out riding it the day after delivery. I could have bought the bike cheaper elsewhere, but I know the quality of build and service that I get from Pedal On, The Podium Points don't hurt either.

      Sentiment
      Content
      Jun 08, 2023
    • Very well priced bike compared to…

      Very well priced bike compared to competitors. Bike arrived in good time, well packaged and built to a high standard. Really enjoying the ride, thank you.

      Sentiment
      Content
      Jun 04, 2023
    • Slick order / dispatch process and…

      Slick order / dispatch process and items received in quick time.

      Sentiment
      Content
      May 31, 2023
    • Fantastic Bike Shop

      Outstanding customer service, great prices and quick delivery. Could not recommend more.

      Sentiment
      Content
      May 30, 2023
    • Stephen’s new trek Domane AL3

      Fantastic service from the start. Very friendly and helpful staff. After service was top quality.

      Sentiment
      • Positive
      Content
      • Excellent Service
      May 28, 2023
    • Reliable, knowledgeable and approachable business

      Recently purchased a freehub body from Pedalon. Along with all things cycling they stock a wide range of components. Unsure of which freehub was required, sent them an email to enquire. A prompt, polite response identified the matching, in stock replacement item. Received very quickly. Top notch service

      Sentiment
      • Positive
      Content
      • Excellent Service
      May 28, 2023
    • Great service. Recommended.

      I got the bike I wanted at the best price available. The delivery was super quick and arrived within 2 days. Bike was well packed and safe.

      Sentiment
      • Positive
      Content
      • Fast Delivery
      May 27, 2023
    • Purchase Of Shimano 6700 11-28…

      Purchase Of Shimano 6700 11-28 Cassette.Looked across the internet for a road bike component at a competitive price and found it on Pedal on . I felt safe buying the item from a legitimate seller as there are a lot of counterfeit items being sold under reputable names.The online purchase was straightforward and within a 4 days the item was delivered to my home, very efficient.Would definitely recommend this company and will look to them for future purchases.

      Sentiment
      • Positive
      Content
      • Competitive Pricing
      May 24, 2023
    • Great prices, great service

      New set of pedals, good website to find what I wanted. Super quick delivery.. on the bike already.

      Sentiment
      • Positive
      Content
      • Great Product Quality
      May 17, 2023
    • All good

      Had the items I needed, decent price, quick delivery

      Sentiment
      • Positive
      Content
      • Good Communication
      May 15, 2023
    • Great service

      Great service. Rectified one minor issue immediately. My bike was delivered the day after it was built. Highly recommended :-)

      Sentiment
      • Positive
      Content
      • Excellent Service
      May 14, 2023
    • Great company.

      Great company.Called to check part was in stock at cut off for next day delivery. They managed to get the part out for me still. Back riding next day. 👍

      Sentiment
      • Positive
      Content
      • Fast Delivery
      May 09, 2023
    • Good experience

      Really good price, updates were timely, and the delivery was quick. What's not to love

      Sentiment
      • Positive
      Content
      • Competitive Pricing
      May 09, 2023
    • Trek Emonda

      Bike was very competitively priced. The web site was easy to use and the delivery was second to none, arriving the next working day. Very pleased with the purchase and now enjoying my new ride.

      Sentiment
      • Positive
      Content
      • Competitive Pricing
      May 08, 2023
    • Good service

      Received the bike within a few days. Bike comes fully assembled with just the handle bars to attach, as they have to be left off to pack the bike. Apart from that, ready to ride.

      Sentiment
      • Positive
      Content
      • Fast Delivery
      May 03, 2023
    • I’d certainly use them again.

      Only used these guys twice and both times were on-line. Also both times was super quick delivery. The website was easy to use and on both occasions the part arrived the next day. I’d certainly use them again.

      Sentiment
      • Positive
      Content
      • Fast Delivery
      May 01, 2023
    • Perfect Bike Shop

      The website was clear on the part, and it's compatibility. The price was competitive and the deliver was quick.I've previously purchased a bike from PedalOn and highly rate them as a local bike shop and online merchant.

      Sentiment
      • Positive
      Content
      • Competitive Pricing
      Apr 26, 2023
    • Excellent service

      Excellent service. Good price. Fast delivery continental gp5000 str

      Sentiment
      • Positive
      Content
      • Excellent Service
      Apr 23, 2023
    • Very fast and efficient service as…

      Very fast and efficient service as always.

      Sentiment
      • Positive
      Content
      • Fast Delivery
      Apr 19, 2023
    • It was an easy purchase and the…

      It was an easy purchase and the communication with the in store team was brilliant. I had an issue with the bike and it was dealt with fast and efficiently, cheers guys.

      Sentiment
      • Positive
      Content
      • Quick Problem Resolution
      Apr 18, 2023
    • Great product

      Great product, great price and fast delivery.

      Sentiment
      • Positive
      Content
      • Fast Delivery
      Apr 18, 2023
    • Great customer support

      Bought my bike online from Pedal On two years ago and when I contacted them recently with a problem they responded immediately and sorted my issue out through a warranty claim with the manufacturer. Bike was back up and running in less than two weeks thanks to the great service. Definitely recommend!

      Sentiment
      • Positive
      Content
      • Helpful and Knowledgeable Staff
      Apr 11, 2023
    • The team at pedal on are professional…

      The team at pedal on are professional in all areas of bike info paul helped me form bike choice equipment right to the bike arriving at my door top team i will be back five star from a very happy customer .

      Sentiment
      • Positive
      Content
      • Helpful and Knowledgeable Staff
      Apr 09, 2023
    • Bike purchase and worshop visit

      Having bought my second Giant Propel from Pedalon, Communication was excellent throughout the process. I have just returned from their store today having had an adjustment made, which was done quickly and professionally. I wouldn't hesitate to deal with the team again and would be 100% confident in recommending them to anyone in the future.

      Sentiment
      • Positive
      Content
      • Good Communication
      Apr 05, 2023
    • Excellent service both online and the…

      Excellent service both online and the phone. Original ordered larger pedals but replaced then with smaller ones without issues.Highly recommended

      Sentiment
      • Positive
      Content
      • Excellent Service
      Mar 30, 2023
    • Bought my first E-Bike and had a great…

      Bought my first E-Bike and had a great experince all the way through the process. Great service and quick response to communication and calls. Quick dispatch on websales and hassle free to deal with.

      Sentiment
      • Positive
      Content
      • Easy Purchase Process
      Mar 29, 2023
    • Great quick delivery and an amazing…

      Great quick delivery and an amazing discounted price, highly recommended.

      Sentiment
      • Positive
      Content
      • Fast Delivery
      Mar 26, 2023
    • Outstanding Customer Service

      Following an issue I had with a set of wheels, Pedal On have been amazing sorting the problem out. They arranged a courier immediately to collect and resolved the issue in a few days. At all times they were extremely helpful and working hard to resolve the issue. Would definately recommend them over other shops, due to the service quality.

      Sentiment
      • Positive
      Content
      • Quick Problem Resolution
      Mar 22, 2023
    • Excellent service

      Excellent service. Pedalon was true to their word - they price-matched the bike I found on a different site and offered an additional discount. They also provided excellent advice on the sizing of the bike, which made me go down by two sizes from the original order (and the size I've been riding for years).

      Sentiment
      • Positive
      Content
      • Excellent Service
      Mar 20, 2023
    • Great service from the guys @ Pedal On

      Great service from the guys @ Pedal On. Good advice / honest / reliable service from start to finish. I have recommended to others.

      Sentiment
      • Positive
      Content
      • Helpful and Knowledgeable Staff
      Mar 14, 2023
    • Perfect Service!

      I bought a Trek Domane AL5 from Pedalon for my girlfriend's birthday, they matched and beat the best price I could find. Paul was always super quick to respond to my queries and was super helpful throughout.They happily delayed sending it to me so as not to ruin the surprise. It was packaged really well and rides like a dream right out of the box. Thank you!

      Sentiment
      • Positive
      Content
      • Competitive Pricing
      Mar 14, 2023
    • The customer support is fantastic

      The customer support is fantastic. Paul did everything he could to send my new bike to Channel Island in record time. Thank you for your amazing work and support.

      Sentiment
      • Positive
      Content
      • Fast Delivery
      Mar 13, 2023

Sentiment Analysis

  • Positive(33)
    85%
  • Negative(0)
    0%
  • None(0)
    0%
85 Net Promoter
Score

Popular Topics

  • Excellent Service(8)
    21%
  • Fast Delivery(8)
    21%
  • Competitive Pricing(5)
    13%
  • Great Product Quality(3)
    8%
  • Helpful and Knowledgeable Staff(3)
    8%
  • Easy Purchase Process(2)
    5%
  • Good Communication(2)
    5%
  • Quick Problem Resolution(2)
    5%

Languages

  • English(33)
    85%

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