Mixed Customer Reviews for Orbisify: Quality Concerns and Communication Issues
Orbisify Feedback Analysis: Insights for Improvement
Orbisify has received mixed reviews from customers. While some are satisfied with the product quality and customer service, others have complained about receiving incorrect items, poor communication, and delays in refunds or replacements. Issues such as missing parts, wrong products, and long delivery times have been highlighted. Despite positive feedback on product quality and customer service in some cases, negative experiences with refunds, delivery delays, and incorrect items have affected the overall perception of the company.
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The company sold me a TRASHY knock off toy and a set of size LARGE dog boots that MIGHT fit a gerbil. They promised a refund and did NOTHING!
Sentiment
Negative
Content
Product Quality and Description Accuracy
Apr 18, 2024
Dissatisfied😣
My product looks NOTHING like the picture..... I ordered 12/28/2023 didn't receive it until 1/11/2024......Customer Service was GREAT when I reached out about my order💯
Sentiment
Negative
Content
Product Quality and Description Accuracy
Jan 15, 2024
DON’t ever buy here
DON’t ever buy here. They offer free returns and this is not true.They never take care of the return. I asked 10 emails, never made it.More people had the sane experience. They are liars
Sentiment
Negative
Content
Refund and Return Process
Aug 22, 2023
NOT TRUSTWORTHY
Sent me 5 deck lights that cost over 600 dollars.2 of the lights were different to the others and did not work.They refused to exchange or refund. Disgraceful.
Sentiment
Negative
Content
Product Quality and Description Accuracy
May 10, 2023
I am delighted with all the Orbisify…
I am delighted with all the Orbisify products, there is everything for everything, and everything is of very good quality and very durable.
Sentiment
Positive
Content
Product Quality and Description Accuracy
Nov 29, 2022
Amazing customer service, fast delivery..
I ordered the lionking diaper bag for my niece. I was surprised how fast it came in. Everyone was so helpful with any questions I had too. Thank you so much! She loves it!
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What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Orbisify based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Analysts, Retail Managers, E-commerce Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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