Mixed Customer Reviews for Orbisify: Quality Concerns and Communication Issues
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Orbisify Feedback Analysis: Insights for Improvement

Mixed Customer Reviews for Orbisify: Quality Concerns and Communication Issues

Orbisify has received mixed reviews from customers. While some are satisfied with the product quality and customer service, others have complained about receiving incorrect items, poor communication, and delays in refunds or replacements. Issues such as missing parts, wrong products, and long delivery times have been highlighted. Despite positive feedback on product quality and customer service in some cases, negative experiences with refunds, delivery delays, and incorrect items have affected the overall perception of the company.

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Custom Date - May 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • TRASHY Knock-Offs - BEWARE!!

    The company sold me a TRASHY knock off toy and a set of size LARGE dog boots that MIGHT fit a gerbil. They promised a refund and did NOTHING!

    Sentiment
    • Negative
    Content
    • Product Quality and Description Accuracy
    Apr 18, 2024
  • Dissatisfied😣

    My product looks NOTHING like the picture..... I ordered 12/28/2023 didn't receive it until 1/11/2024......Customer Service was GREAT when I reached out about my order💯

    Sentiment
    • Negative
    Content
    • Product Quality and Description Accuracy
    Jan 15, 2024
  • DON’t ever buy here

    DON’t ever buy here. They offer free returns and this is not true.They never take care of the return. I asked 10 emails, never made it.More people had the sane experience. They are liars

    Sentiment
    • Negative
    Content
    • Refund and Return Process
    Aug 22, 2023
  • NOT TRUSTWORTHY

    Sent me 5 deck lights that cost over 600 dollars.2 of the lights were different to the others and did not work.They refused to exchange or refund. Disgraceful.

    Sentiment
    • Negative
    Content
    • Product Quality and Description Accuracy
    May 10, 2023
  • I am delighted with all the Orbisify…

    I am delighted with all the Orbisify products, there is everything for everything, and everything is of very good quality and very durable.

    Sentiment
    • Positive
    Content
    • Product Quality and Description Accuracy
    Nov 29, 2022
  • Amazing customer service, fast delivery..

    I ordered the lionking diaper bag for my niece. I was surprised how fast it came in. Everyone was so helpful with any questions I had too. Thank you so much! She loves it!

    Sentiment
    • Positive
    Content
    • Satisfaction with Purchase
    Nov 11, 2022
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Sentiment Analysis (of 30 reviews)
-20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Orbisify  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Executives, Marketing Analysts, Retail Managers, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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