A review of a Novotelhotel in Antwerp with mixed feedback. Some guests praised the spacious and clean rooms, friendly staff, and convenient location. However, others complained about poor service, outdated rooms, and cleanliness issues. The hotel's pet-friendly policy and free parking were highlighted as positives.
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Location: good Room: perfect! Bed: perfect Noice: nothing, so just perfect! Cleanliness: good Kindness off staff: perfect! Dinner: during covid? It was just perfect! Staying at this hotel was during my trip just perfect
Sentiment
Positive
Content
Location and Accessibility
Jul 01, 2020
Good
Is not too bad just that i wanted to make payment with my point and the lady at the reception said is not possible, is unfortunate. They said there machine is not working am surprise but for room is ok
Sentiment
Positive
Content
Value for Money
Jul 01, 2020
Nice stay at the Novotel
The reason for this positive review is the ongoing effort of the local staff that are always ready to support you, even in busy times, and their kindness. Although this hotel cannot be compared to other again, the staff makes it a pleasant stay.
Sentiment
Positive
Content
Staff and Service
Jan 01, 2020
Satisfied as usual
It was a while ago since we booked this hotel in Antwerp, and yet it felt like homecoming. As always. So, we'll come again next year, that's for sure! Excellent hotel and very friendly staff. Just all we want.
Sentiment
Positive
Content
Staff and Service
Dec 01, 2019
Outstanding.
Very good service and helpful. The breakfast was nice but too expensive. There is an outdoor swimming pool which nice for friends and family. Good service by the reception. The Tv was not working all though I did not report it karmer 221. 1
Sentiment
Positive
Content
Staff and Service
Aug 01, 2019
Novotel
Novotel Antwerp for purpose of my visit has a very good location. Rooms are big enough, clean and tidy. Service always on good level. Hotel offers very good environment for work and rest. Overall - very good standard for its price.
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