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NH Brugge Hotel: Convenient Location with Spacious Rooms and Friendly Staff

NH Brugge Hotel: Convenient Location with Spacious Rooms and Friendly Staff

30 reviews between Aug 01, 2022 and Nov 01, 2023.

NH Brugge Hotel offers a convenient location for exploring Bruges with friendly staff, clean rooms, and a satisfactory breakfast. However, some guests experienced issues such as mold, worn-out furniture, and stained bedding. The hotel is well-located near the train station and attractions, but it lacks modernization and has poor room maintenance. Despite its shortcomings, the hotel's spacious rooms and exceptional service make it a decent choice for a visit to Bruges.

NH Brugge
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30 reviews between Aug 01, 2022 and Nov 01, 2023.

Aug 01, 2022 - Nov 01, 2023

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  • One night stay

    We stayed here as part of a Trafalgar Tour great hotel in an excellent location with easy access to numerous bars and restaurants. Good rooms with comfy beds and great breakfast, staff were very accommodating.

    Sentiment
    • Positive
    Content
    • Location
    Oct 01, 2023
  • Perfect stay

    Located in a good neighborhood this hotel has a traditional lobby and clean rooms with comfortable beds. The rooms are big enough and quiet. We could go and visit the whole beautiful city of Bruges by walking. The reception staff was very nice.

    Sentiment
    • Positive
    Content
    • Location
    Oct 01, 2023
  • Don't believe them when they say they have a family room with 4 beds

    Hotel website will tell you that they have rooms with 4 beds, and you can confirm it at the pre-check-in online, but when you arrive they will say that they have "never" had four beds in a room. Where I come from we call this a "bait and switch" and it is illegal. Apparently not in Belgium, but now you've been warned.

    Sentiment
    • Negative
    Content
    • Value for Money
    Aug 01, 2023
  • Location, location, location!

    Amazing location!! Hotel is old, but room was clean & sufficient, bed comfy, pleasant staff. Breakfast was varied & plentiful. Oh, but the location - absolutely outstanding!! We strolled along the beautiful streets, stopping in a few small shops (so much delicious chocolate!!), and just admiring all the beauty of Bruges.

    Sentiment
    • Positive
    Content
    • Location
    Aug 01, 2023
  • Lovely hotel

    Stayed here for 3 nights this last weekend. Nice hotel located on the other side of the square with bar/restaurants on the other side. The staff were very friendly and helpful. Nice breakfast. My only gripe was that there wasnt too many plug sockets. Would recommend this hotel.

    Sentiment
    • Positive
    Content
    • Staff
    Jul 01, 2023
  • Does the job and reasonable location

    We stayed one night at this hotel and it is well located just outside town . Hotel is adequate but very tired - everything from the decor to the carpets needs a bit of a refresh . The staff are nice and so it’s a fine place to base to tour the charming city of Bruges .

    Sentiment
    • None
    Content
    • Decor
    Jun 01, 2023
  • 4-star hotel with fungus in the room and worn out furniture

    You pay the price of 4 stars hotel but the conditions are worst than 1 star hotel. I got a room with fungus around the windows, worn out furniture, bad bathroom and hard to configure room temperature. I have pictures for all my claims

    Sentiment
    • Negative
    Content
    • Value for Money
    May 01, 2023
  • This hotel is at most a 2*

    I am staying the second time already in this hotel and both times I found a dirty room. In the last stay there was even the dirt of the previous stay in the room e.g. a city card destroyed and the name tag of the previous person. Generally the complete hotel is very old, not well isolated and bathroom feels molded. There are better options.

    Sentiment
    • Negative
    Content
    • Cleanliness
    May 01, 2023
  • Lovely central hotel

    Brugge is a beautiful city and this hotel was well located in the centre The bar was very handy to have that last drink before you retire. Reception staff were so friendly and helpful. Will definitely be going back to this wonderful city.

    Sentiment
    • Positive
    Content
    • Staff
    Mar 01, 2023
  • Great Location

    location is excellente, very close to the center of brugge and a few steps to the bus station and 10 min walk to the train station. The rooms are normal, heat does not work in my room so in cold season is not very warm. Breakfast is good.

    Sentiment
    • None
    Content
    • Facilities
    Feb 01, 2023
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Sentiment Analysis

36 Net Promoter
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