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Mixed Reviews for Newkey LED Face Mask

Mixed Reviews for Newkey LED Face Mask

30 reviews between Dec 29, 2022 and May 30, 2023.

Customers give mixed reviews on the effectiveness and comfort of the Newkey LED Face Mask. Some report a reduction in acne, rosacea, and inflammation while others find it heavy, uncomfortable, and lacking in noticeable results. The mask is priced affordably and uses 7 different LED lights to target various skin concerns, and is safe and non-invasive. However, some customers have reported missing or defective parts and poor customer service.

NEWKEY Led Face Mask Light Therapy, 7 Led Light Therapy Facial Skin Care Mask - Blue & Red Light
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30 reviews between Dec 29, 2022 and May 30, 2023.

Dec 29, 2022 - May 30, 2023
  • Very rigid

    I sent mine back because it was very stiff and thick. I wanted to be able to wear it while laying in bed at night and the thickness of the plastic was completely immobile and I couldn’t lay on my side while wearing. Otherwise I had nonissue with the item

    Sentiment
    • Negative
    Content
    • Comfort
    May 30, 2023
  • Game changer

    Love it. Seriously helps with acne and appearance of your face. My friends have some that cost a lot more. This one is decently priced and does the job. Skin changed significantly within 1 week.only thing i would recommend is buying eye protection. Always important to wear eye stickers with any LED light.

    Sentiment
    • Positive
    Content
    • Acne Treatment
    May 24, 2023
  • No goggles

    Too soon to comment on efficacy but was missing goggles in my package …

    Sentiment
    • None
    Content
    • Product Quality
    May 19, 2023
  • Consistency is Key

    When I first got this, I used it spastically and I didn't really feel like I noticed a huge difference. Then, I started using it every night for 20 minutes with a 5 energy on the red light setting and started noticing real results. Clear skin, smaller pores, overall better appearance. With consistent use you will start seeing results! Definitely a splurge purchase but if you are a skin junkie like me, it’s worth it!

    Sentiment
    • Positive
    Content
    • Skin Improvement
    May 11, 2023
  • Kind of uncomfortable

    So far I have used this twice and both times it's given me a slight headache from the weight. I'm not sure I'm going to be very dedicated to it because it's uncomfortable to use. Maybe because I'm a smaller person??

    First, I tried this with the strap attached and used it while trying to move about my business. It was heavy and somewhat uncomfortable, but I was able to tolerated it for the 10 minute prep test. Probably because I was distracted with the things I was doing at the time.

    The next time I used it without the strap as suggested (if too big for the face) and used it in a reclined position where it was VERY uncomfortable on the eyes. The eye shield gaskets (to protect your eyes from the light) dig into the tender eye-socket area above, but especially below the eyes. This is a heavy item with all plastic and the eye piece protrudes more than the other areas.

    I'm not looking forward to a 3rd time. Since I only have used it for the prep and then one other time, I can't say I see any improvement, but I the discomfort makes me leery of another go at it.

    Update: did try a third time. Had to hold it because the weight is just way too much. Still dug into my eyes, but not as much. I'll have to see if I can figure out the trick to making it not leave marks.

    **** I do want to note that CUSTOMER SERVICE is top notch! They reached out to me, which was kind of them, but I had already discarded the box and papers to the recycles. I should have waited, but the recycles went the same day and I try to keep my small space clear.

    Sentiment
    • None
    Content
    • Comfort
    May 10, 2023
    • Amazing results! Reduced swelling!

      I had lip injections done and had a huge bruise, terrible swelling and a lump. I used the mask and it decreased swelling and lump in a few days. I’m beyond impressed, I never thought it would have the strength.

      Sentiment
      • Positive
      Content
      • Skin Improvement
      May 05, 2023
    • Works!

      I have bad papulopustular rosacea. I came across this mask and tried it. It worked wonders. I would not say that I have no more flareups but the intensity is less severe. Its been 21 days. I am hoping to get more good results as I continue using it.

      I wrote this review for anyone like me who rely so much on reviews before trying it. Give it a try!

      Sentiment
      • Positive
      Content
      • Skin Improvement
      May 03, 2023
    • Newkey Led Mask

      Love the mask, so comfortable and easy to use. I would recommend this to anyone who is looking to stimulate the collagen in their face.

      Sentiment
      • Positive
      Content
      • Comfort
      May 02, 2023
    • I am not sure

      I am not sure

      Sentiment
      • Negative
      Content
      • Product Quality
      Apr 17, 2023
    • NEWKEY Led Face Mask - A Revolutionary Solution for Acne Reduction

      As a teenager, I struggled with severe acne that left me feeling insecure and embarrassed. I tried countless products and treatments, but nothing seemed to work. That's when I came across the NEWKEY Led Face Mask. After just a few weeks of use, I noticed a significant reduction in my acne and a brighter, more even complexion.

      Pros:

      Uses 7 different LED lights to target specific skin concerns, including acne, wrinkles, and hyperpigmentation
      Safe and non-invasive, with no harmful chemicals or UV rays
      Easy to use, with adjustable straps and a lightweight design
      Comes with a remote control for convenient customization
      Made with Korea PDT technology, known for its effectiveness in treating skin issues
      Cons:

      May not work for everyone, depending on skin type and severity of skin concerns
      Requires consistent use for best results
      Can be pricey compared to other at-home skincare products
      Comparison: The NEWKEY Led Face Mask stands out from other at-home skincare products due to its advanced LED technology and customizable settings. While there are other LED face masks on the market, the NEWKEY mask offers a wider range of light options and has received high praise from users for its effectiveness in reducing acne and improving overall skin health.

      Overall, I highly recommend the NEWKEY Led Face Mask for anyone struggling with acne or other skin concerns. It's a safe, effective, and convenient solution that has truly transformed my skin.

      Sentiment
      • Positive
      Content
      • Acne Treatment
      Apr 12, 2023
    • Light therapy works

      Never thought to try for face and along with my face treatments before. The results are there and even got several compliments. Has a setting for you my favorite are the green and light blue

      Sentiment
      • Positive
      Content
      • Skin Improvement
      Apr 12, 2023
    • Product was used

      I paid for a new product and received a mask that was clearly used prior to me opening it. Wires were unpackaged and plugged in already. Also, there were hairs caught in the mask straps that wrap around the back of your head. (Obviously was used and returned) soooo I didn’t even try it. Requested a refund instantly.

      Sentiment
      • Negative
      Content
      • Product Quality
      Apr 10, 2023
    • Led Face Mask

      This was too heavy to use onmy face.

      Sentiment
      • Negative
      Content
      • Comfort
      Mar 25, 2023
    • XMAS gift

      got this for my wife for xmas this year. she absolutely loves it and uses it regularly!

      Sentiment
      • Positive
      Content
      • Value for Money
      Mar 24, 2023
    • Still waiting on results

      This is my 3rd week with the mask and I’m still waiting to see any kind of results. Hence the 4 stars. I’m still hopeful for a few reasons. I didn’t use it on the highest setting immediately to see how my skin would react. I started at level 3 and moved up to level 5 over the first week. I also have slowly increased the amount of time over the first 1-2 weeks. So, I’m hoping I just haven’t seen results due to these two reasons. One of the reasons I love this brand of mask is because you can set it to rotate through all 7 colors without having to choose just one or two for therapy for the day. But, that also may be hindering my results by not allowing enough time on the blue and green colors that treat acne and dark spots and the very reason I bought the mask in the first place. You would have to wear the mask for 105-140 minutes at a time rotating through all 7 colors to get the 15-20 minutes suggested time by the manufacturer for therapy. The longest I have worn it at a time cycling through colors is 60 minutes which of course is only 8.5 minutes under each color. I think I’m going to now do 15 minutes specifically under green and 15 specifically under blue and then rotate the colors for an additional 30 or 35 minutes. It may still not give enough time under the remaining colors but I figure even a small amount of therapy over time will be beneficial it just may take longer to see results in those other areas which is fine. I just mostly want the dark spots and acne treated like I stated earlier. One other concern moving forward which has nothing to do with the this particular mask is the blue light increasing my migraines. Ironically, green light is suggested therapy for migraines. I guess more time will tell in this area. As far as comfort, some people have complained how much it hurts to wear especially around the eyes. I don’t find it uncomfortable at all especially without the straps fastened which the manufacturer suggests. I will definitely give this 5 stars if I start to see improvements in my skin soon.

      Sentiment
      • Positive
      Content
      • Skin Improvement
      Mar 16, 2023
    • Like it

      Like it it works as describe but it's a little heavy

      Sentiment
      • Positive
      Content
      • Comfort
      Mar 16, 2023
    • Really Works

      I have been using it every day for 20 minutes at the highest setting to treat rosacea. I started seeing improvement right away. The mask is comfortable. I use it sitting up with the straps. I cleanse my screen right before I use the mask. It fits my face well. Totally worth every cent.

      Sentiment
      • Positive
      Content
      • Skin Improvement
      Mar 12, 2023
    • This Works!

      This mask did A LOT for my skin. The thing I noticed the most was that it gave my skin a glow and reduced inflammation. I used it daily for two weeks. Full disclosure - I did return it but not because it wasn’t producing results. You have to use it for 20 minutes a day (recommended time) and it just turned out to be difficult to find that time in my day. This mask is not cordless so you are somewhat tethered to one spot while using. I purchased a different mask that is cordless and requires 3 minutes a day - however the new mask was extremely pricey. If you are looking for an affordable LED light mask and don’t mind any of the above then this is the mask for you. You WILL get results with time and consistency of use.

      Sentiment
      • Positive
      Content
      • Value for Money
      Mar 02, 2023
    • Too heavy

      Item seems to work fine but the mask sits too heavy on your face. You need to hold it to sit in place.

      Sentiment
      • None
      Content
      • Comfort
      Feb 27, 2023
    • Doesn't help rosacea

      Great quality

      Sentiment
      • Negative
      Content
      • Product Quality
      Feb 23, 2023
    • Received broken

      Some of the LED lights did not work. Also noticed the power cord would spark when plugged into the outlet.

      Sentiment
      • Negative
      Content
      • Product Quality
      Feb 21, 2023
    • Blurred Vision

      Used this LED mask 4 times for the required amount of time. Started having blurred vision after about 3 uses. Returned.

      Sentiment
      • Negative
      Content
      • Comfort
      Feb 21, 2023
    • My skin was glowing after just one use!

      Highly recommend! Woke up with porcelain skin! It’s pretty comfortable and easy to use too!

      Sentiment
      • Positive
      Content
      • Skin Improvement
      Feb 10, 2023
    • Not comfortable

      Too heavy and pressure for the face and nose. Not comfortable.

      Sentiment
      • Negative
      Content
      • Comfort
      Feb 09, 2023
    • Overpriced

      You all know you can get this on Wish for like $20, right?

      Sentiment
      • Negative
      Content
      • Value for Money
      Feb 06, 2023
    • Can be heavy and uncomforable for the eye area.

      I like this, but lost the cord. What can I do now?

      Sentiment
      • Positive
      Content
      • Comfort
      Feb 01, 2023
    • If it stops working you're SOL

      I really enjoyed using this face mask. I purchased the mask over two months ago and I used it 3 times a week. I tried every color and I did notice a difference with my acne, wrinkles and overall glow. Even received compliments on how amazing my skin looked! However, the LEDs in the mask just randomly stopped turning on. I've called and emailed the warranty department several times. Their booklet says to contact them if you have this issue but it's been a month now since my first email with no response. I really liked this mask but I cannot recommend based from the lack of customers service.

      Sentiment
      • Negative
      Content
      • Customer Service
      Jan 30, 2023
    • Amazing but semi permanent makeup beware

      I am blown away at how quickly I started to see results. I noticed tighter skin after the first use. If you have semi permanent make-up in any form, make sure that you cover it! Microbladed, shading, lip blush, freckles, face tattoos etc

      Sentiment
      • Positive
      Content
      • Skin Improvement
      Jan 15, 2023
    • useless ineffective gimmic

      make sure to sanitize between clients

      Sentiment
      • Negative
      Content
      • Eye Protection
      Jan 10, 2023
    • Surprising effective

      I was skeptical this would help my acne. It is amazing!!!! I’ve been using the blue light setting for 20 minutes a few times a week and my skin is clear. It has dramatically reduced the size of a cystic bump. What I thought would be bogus actually works.

      Sentiment
      • Positive
      Content
      • Acne Treatment
      Dec 29, 2022

Sentiment Analysis

  • Positive(16)
    53%
  • Negative(11)
    37%
  • None(3)
    10%
16 Net Promoter
Score

Popular Topics

  • Comfort(9)
    30%
  • Skin Improvement(8)
    27%
  • Product Quality(5)
    17%
  • Acne Treatment(3)
    10%
  • Value for Money(3)
    10%
  • Customer Service(1)
    3%
  • Eye Protection(1)
    3%

Languages

  • English(30)
    100%

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