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Negative Reviews for Product Quality and Customer Support

Negative Reviews for Product Quality and Customer Support

29 reviews between Aug 22, 2023 and Aug 23, 2023.

Many customers are dissatisfied with the product due to its poor quality and lack of customer support. Several users have experienced issues with one side of the earbuds not working, while others have reported connectivity and volume problems. The battery performance is also questionable, with some users complaining about the earbuds not charging properly. Overall, the product receives negative reviews and is not recommended.

boAt Airdopes 141 Bluetooth Truly Wireless in Ear Headphones with 42H Playtime,Low Latency Mode for
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29 reviews between Aug 22, 2023 and Aug 23, 2023.

Aug 22, 2023 - Aug 23, 2023
  • Bed product

    Very bed product...did not charge

    Sentiment
    • Negative
    Content
    • Defective Product
    Aug 23, 2023
  • Amazing

    Amazing product on amazon

    Sentiment
    • Positive
    Content
    • Sound Quality
    Aug 23, 2023
  • Not good experience

    Bluetooth doesn't work effectively... Can feel lot of disturbance.

    Sentiment
    • Negative
    Content
    • Connectivity Issues
    Aug 23, 2023
  • Product is not good the built quality is bad.

    Product is not good the built quality is bad. And after replacement again I got the defective piece.

    Sentiment
    • Negative
    Content
    • Defective Product
    Aug 23, 2023
  • Nice

    Battery quality nice

    Sentiment
    • Positive
    Content
    • Battery Life
    Aug 23, 2023
    • Worst Service of boAt

      Looks like selling on Platform like 'Amazon' is very easy ....... looks like you can make fool any body on this platform. As after selling your product there is no warranty of products. Surprisingly how Amazon like platform is letting these products to be promoted on its platform. I bought boAt Airdopes 141 on October 2022 and one ear becomes faulty , since last more than one month chasing their service center and writing to their customer care, No reply Great Company and selling platform

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 23, 2023
    • Good

      Good

      Sentiment
      • Positive
      Content
      • Product Durability
      Aug 23, 2023
    • But or not

      All are good but one prblm h ki box me daalne ke baad bhi pair rehta hi h

      Sentiment
      • Positive
      Content
      • Comfort
      Aug 23, 2023
    • Defective

      Not good

      Sentiment
      • Negative
      Content
      • Sound Quality
      Aug 23, 2023
    • One doesnt work

      I’ve tried everything on the manual and one of the earphones always refuses to work. Lovely. Just a great investment of time and money here.

      Sentiment
      • Negative
      Content
      • Defective Product
      Aug 23, 2023
    • Did not liked the product

      I did not like the product as you cannot keep the air dopes for more than 10min, it will give some kind of pain full sensation while hearing.

      Sentiment
      • Negative
      Content
      • Comfort
      Aug 23, 2023
    • Media

      One side stopped working within 1 month of purchase. And I have tried every option to reset. It still isn't working. The brand's page is not forwarding my replacement request even though it has 1 year warranty. They are saying that their no. Of claims have exceeded for the day. Very dissatisfied.

      Sentiment
      • Negative
      Content
      • Defective Product
      Aug 23, 2023
    • Disaster/Disappointed

      Worst customer support, cheap product

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 23, 2023
    • Calling voice worst

      call karte time samne wale ko sunayi nahi deta hai asa lagta hai jese phone se dur ho ke baat kar rhai hai

      Sentiment
      • Negative
      Content
      • Connectivity Issues
      Aug 23, 2023
    • boAt Airdopes working good

      It's fantastic sound quality and a balanced audio profile.

      Sentiment
      • Positive
      Content
      • Sound Quality
      Aug 23, 2023
    • Voice is not audible clearly if speaking on a call.

      When you connect and a call comes in any public area. You won’t be able to hear properly the voice of other person. Not worth it.

      Sentiment
      • Negative
      Content
      • Connectivity Issues
      Aug 23, 2023
    • I m not satisfied this product please go others models 🙏

      I m Very upset this product

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 23, 2023
    • Awesome

      This product is very good sound quality in low price.

      Sentiment
      • Positive
      Content
      • Sound Quality
      Aug 23, 2023
    • Glitch in earphones

      Left ear piece always turn off after putting it inside the charging box. Very bad experience. unable to connect it comfortably. Sometimes it happens with the right earpiece as well

      Sentiment
      • Negative
      Content
      • Connectivity Issues
      Aug 23, 2023
    • Average

      It's average

      Sentiment
      • Positive
      Content
      • Sound Quality
      Aug 23, 2023
    • Mind-blowing purchase

      I hope you guys find this review helpful, well it's too soon for a review but I think it's worth every penny,

      Sound - Do not have high expectations for bass atleast, rest of the sound is amazing, you get a clear voice even if it turns a bit windy on roads, songs when played have a clear voice, good for casual song listening, you can watch movies and browse, sound is good even when you play games on phone.

      Battery backup - is amazing, I've been using it the whole day, as soon as you put the ear pods in the case it starts charging, and you have c-type charge cable.

      Might get a bit uncomfortable when you first wear it in ears, later once you get to used to it, you'll be comfortable.

      If you are looking out for a budget true wireless, this is the best you can get, worth every penny just go for it

      Sentiment
      • Positive
      Content
      • Sound Quality
      Aug 23, 2023
    • costly

      battery is good

      Sentiment
      • Positive
      Content
      • Battery Life
      Aug 23, 2023
    • Stopped one side working

      Stopped one side working, so raised warranty claim on Boat site. Pick is done in 1 day, claim validation takes 15 days, after that shipment takes week. Still not received replacement product. Pathetic Service.

      Sentiment
      • Negative
      Content
      • Customer Support
      Aug 23, 2023
    • BoAt wireless earbuds

      The product is not functional after about i month of purchase. You have given warranty for 1 year. Can you have it repaired or replaced as it is only 4 months from the date of purchase

      Sentiment
      • None
      Content
      • Defective Product
      Aug 23, 2023
    • Very bad quality left airdops isn't working

      Very bad quality left airdops isn't working

      Sentiment
      • Negative
      Content
      • Product Durability
      Aug 23, 2023
    • Not that good for touch features.

      I have been using it from a year now. What happens is whenever I put it inside the box to charge the earbuds, one of them does not goes into charge more as it is still on. So when I open the box after one hour the one which was not off and charging its battery is vert low. Only one earbuds is charged other is not. So I have to very carefully put these into charging and close the top slowly checking that all red light is on on both the earbuds. It takes a lot of time to put them inside the box and making sure they are charging otherwise if I put it and not check one of the earbuds is always not charged. I think it would be better to just get button ones that does not open up automatically. Thing is always one of the earbuds gets on automatically even when I put it in the charger box. and it is such a headache also takes a lot of time to put it inside and making sure its charging both earbuds.

      Sentiment
      • None
      Content
      • Charging Issues
      Aug 23, 2023
    • Product is not working properly

      Product is not working properly volume and connection issues

      Sentiment
      • Negative
      Content
      • Connectivity Issues
      Aug 23, 2023
    • Good quality

      Good product...I using 8 months completed ...so still now nothing issues

      Sentiment
      • Positive
      Content
      • Product Durability
      Aug 23, 2023
    • Nice product

      Good Product

      Sentiment
      • Positive
      Content
      • Sound Quality
      Aug 22, 2023

Sentiment Analysis

  • Positive(11)
    38%
  • Negative(16)
    55%
  • None(2)
    7%
-17 Net Promoter
Score

Popular Topics

  • Sound Quality(7)
    24%
  • Connectivity Issues(5)
    17%
  • Defective Product(5)
    17%
  • Customer Support(4)
    14%
  • Product Durability(3)
    10%
  • Battery Life(2)
    7%
  • Comfort(2)
    7%
  • Charging Issues(1)
    3%

Languages

  • English(27)
    93%
  • Hindi(2)
    7%

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